Used Buick Encore Preferred for sale near Beachwood, OH

Overall great experience. The mechanic even worked into his lunch to get my repairs done quickly. My service coordinator was excellent and really kept me in the loop with everything.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

Shout outs r due when u meet someone that goes up and beyond ur expectations, that does not just they job but moves to make a customer happy in every form possible. I believe in reviews that share the good and bad and let others find help! With this being said I want to say Brooke Norman thank you!!!! I watch her run (literally) to make sure my request was getting done as I was throwing them at her. I texted call and push and not once did she not respond with out a smile and a vibrant attitude each time. I want to say thank you very much I appreciate all ur work to please me and that's what means the most in sells knowing Ull never see them and knowing the car was sold u still did ur thing. My bad part is yes it took a while inside for me but again I was asking for a lot and besides the car smoke smell that I'm treating today. I can't say there wasn't no negative side. Shout out to Emily and the guys up in the box that worked over 2 hours to make sure that I was leaving happy and got what I asked for. Nothing is perfect but good customer service and feeling heard and understood will go a long way. THANK YOU BROOKE!!!!!! 😊

Hollywood Harrington made my car buying experience very smooth and knowledgeable. He got all the information needed, and found me the perfect vehicle for the long run with my family.

Hassle free, informative and easy. Jack Hunt is a true asset to this dealership. He really should be teaching salespeople how to interact with customers!

We love this car. Drives well. interior has a luxury car feel. my husband and i are both tall and a little heavy and there is plenty of room in both front seats for us. you do need to have light weight, slightly shorter friends for the back seat. the only drawback i can even think of is there is not a ton of room for multiple suitcases if you are picking up another couple at the airport. other than that, this is a great auto. we have had it for 3 years and have not had one single problem with it!!!

Very pleasant experience from being picked up at airport to signing a couple dozen sales/legal forms. Renee was a first class host and sales professional. Same deal with management: first class.

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

Pavlo was super helpful, professional, and patient. He made the whole car buying process easy and stress-free. Highly recommend

I had to replace the water pump and the thermostat housing at only 30 thousand miles. Left me stranded at work all the water dumped out within minutes

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

Dale was very helpful and nice. I didn’t feel pressured at all. Jesse in finance was also very helpful.

I have had mine for 5 years . The only issue is the trim peeling . It handles great in the snow here in the mountains colorado.

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

Great overall experience. I would recommend Adrian, Mike and their team.

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

I was looking for a car that had great gas mileage and still had plenty of room with a hatchback and was fun to drive. I definitely found it with the Buick Encore. It has been great in the winter with the all wheel drive also. The back seats fold down which I really like so you can fit a ton of stuff in the back like camping gear or shopping treasures. It has excellent connectivity with the cell phone with bluetooth or a usb cable. It has been easy to maintain also and have just had to do oil changes and has been super reliable. I would recommend the Encore to anyone I know and think that what you are getting for the money is hard to find in any other car on the market today.

Ed was very helpful and the process purchasing the truck was quick and painless. I’m glad I drove from Columbus to purchase he truck. Ed also held the truck when I said I was on my way.

This is my first new car in 21 years. My bonneville after 275,000 miles finally decided it was tired. Mike at Ettleson made my experience painless. I had a tutorial on how to use some of the newer things in the car. Cars certainly have changed! Easy to get financing thru GM. I'm very happy with my purchase. Can't wait to use the heated seats!

Cecilia made me feel welcome. Cautioned me that tire rotation would take an hour or so because of their workload. I appreciated the honesty and heads-up.

Reviews low engine power. I took this car across 2 mountain ranges and it did great. On real step inclines it would drop 1 mph starting up but regain it before we hit the top. I had no problems passing other vehicles. Handled well in heavy rain and windy conditions. I'm not sure what the top end speed is, but it's over a 110.

Top notch - As Always. I will be coming back in the future for sure. Appreciate all the help

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

Brenden and Grayson made buying my Traverse such an easy and enjoyable experience! They were helpful, knowledgeable, and made sure everything went smoothly. Highly recommend working with them!

I bought my car from Ritchey Cadillac. The service was great. I was treated like family. Bruce the service manager to Larry Kelly GM, has the best team. They always handles all my issues with the best customer service.

EDIT FOR PREVIOUS REVIEW I previously left a 1 star review. Alan reached out the following morning and worked everything out with the pricing. I actually drove up the next day and purchased the new 2026 Traverse. Thank you Alan for reaching out. Huge thanks to Mo S. for being an awesome sales guy. Signing paperwork was very easy. The whole process was perfect after getting past the initial pricing issue. I definitely recommend Serpentini in Strongsville

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

Love the size of the automobile, use regular gas, good gas mileage, the has a heavy feel to it; it is not lite weight and inexpensive, it feels like a luxury vehicle when you ride in it. I love the metallic black color; the brilliant color gives it a fantastic look.

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

Excellent efficiency and effectiveness in service. Randy Browne provided excellent service in sales. My history for purchasing a vehicle at Van Devere began in 1969 and this organization always satisfies.

Bought new and now have 29k miles on it in two years. Zero problems so far. Get 36 mpg on highway. Luxury interior. With back seat folded I can get a bicycle inside. Regular maintenance is minimal; basically change oil and filter and rotate tires every 7500 miles. At 60 k replace the spark plugs. Only downside is acceleration. It could be better but it’s fine around town. If you drive with a lead foot and kick the turbo in every time you accelerate, I would suspect you could have turbo problems eventually. This is not a performance car but it does get you from point a to b efficiently, comfortably and with a slice of luxury for a very fair price. It is also very easy to maneuver in the city and very easy to park withe backup camera.

I refer friends and family to Camden Ries at the Buick store in Akron every chance I get. He is so pleasant and very knowledgeable. Wonderful experience working with this young man.