Used Buick Encore Preferred for sale near Thornton, IL

Phillips Chevrolet was EXCELLENT. My amazing team consisted of: Jordan my salesman that closed the deal, Anthony the manager, and Rami the first salesman I spoke to. I was on a mission. I began an aggressive search for a car for my daughters 21st bday. I needed her in a safe used car, with low miles. I picked Phillips Chevrolet by accident, after I had a horrific experience with another dealership. The night before I paid the other dealership 18,800 cash for a 2024 Altima, but canceled the wire after they argued with me- and refused- to make me a 2nd key. Phillips didn't argue about ANYTHING. They showed me a fabulous car- a 2022 Corolla with low miles. It was a $400 difference, and the BEST $400 I have spent. I left the dealership laughing with the manager, hugging the salesman, and promising to buy all my future cars from them. They did not haggle with me, and I respected their position on the pricing. They went down a few hundred, but couldn't any further--- it was already below market value. My husband checked and said it was way under priced. My brother who is a large man- gave it a xxxx of a test drive- through the back woods, fast turns, up hills, etc. I fussed at him for shaking up the car. He said it was a strong car, that rode smoothly. I felt good that they weren't selling me a lemon. To guarantee they weren't - we negotiated to include the extended bumper to bumper warranty. I went back the next day to pick up a clean, freshly washed car. At the other dealership I was nervous when I signed, and second guessed myself all throughout the deal. Whereas, I was thrilled and excited about the car from Phillips Chevrolet. I gladly wired them the $19,000 + and took photos of my car. After taking photos with everyone, and my brother getting his $100 referral (which he didn't share with me :(.. LOL. My husband came to thank them for not causing me to "snap off" like the other dealership. He said - now he can have Peace in the House. After the hugs, photos, and jokes they gifted me with sweatshirts, hats, and bags. Now I can buy a big red bow, and give it to my daughter. I'm making her wear the sweatshirt and hat for the photos. SIDEBAR: Out of the last 5 car purchases I have made in 7 years- this was the absolute BEST experience ever!!!! Colleen & Family Loved Phillips & their Awesome Team!!!

Very good vehicle. Not that great on gas, but ok for all wheel drive. Lots of room up front, really like the the all wheel drive.

Ms. Donna Lee is so amazing. She helped both me and my mom select two beautiful cars. This is my second time buying a car from her. She goes the extra mile to make sure you get what you want. She is very skilled and knowledgeable at her job. Yet also very personable and caring while assisting. Ryan helped us with financing the car. He was very accommodating, proficient and informed about different lenders. He helped us find a very good option to finance our cars. They made a great team in help us find and finance our cars.

I love my car. Most reliable one I’ve ever had. Interior is beautiful for the price. Good on gas. It gives luxury for the middle class. 10/10 recommend. If you come across one and want to buy it, do not hesitate🩵

Emily Salcido, our Service Consultant was excellent. She listened to our concerns and made sure she understood everything was correct for the mechanics, made sure we were happy with our experience and just took great care in our experience. Highly recommend this dealership and Emily!

Great car for the money. Easy to park and has been very reliable. Would definitely recommend this suv. I love the hatchback and can fit a ton of stuff in the back. Much more useful than a sedan and the back seats fold down.

Thanks Alvin for doing a awesome job with my son on his first purchase of a car you have great patience and communication 💙💙🫶🏽

We love this car. Drives well. interior has a luxury car feel. my husband and i are both tall and a little heavy and there is plenty of room in both front seats for us. you do need to have light weight, slightly shorter friends for the back seat. the only drawback i can even think of is there is not a ton of room for multiple suitcases if you are picking up another couple at the airport. other than that, this is a great auto. we have had it for 3 years and have not had one single problem with it!!!

The sales staff is incredibly helpful but there’s one guy who stood out to me he was tall had curly hair & a beard. I don’t remember his name but I heard someone calling him Izzy. He was very respectful and you could tell he has a strong work ethic, that guy definitely deserves a promotion. I always see him working so hard at the dealership.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

Everything was great and done on time, the service staff was very good and did everything they could to make sure the service was above board.

I love my Encore. Good size. Easy to handle. Great gas mileage. Nice looking SUV. Sporty. Love the hands off phone. Large screen. Large windows - great view. Maneuvers great!!

This dealership is so friendly and they don’t hound you to buy a car like a lot of places. They take their time with you and explain things. They take care of their vehicles too. I purchased a 2017 Ford from them.

I leased this 2017 Encore in 2017 after the lease was up I bought it. Now in 2024 I am just putting tires on it. I put a new battery in last year. That's it! I change the oil. I have read the bad reviews and am surprised. To be fair I drive in town and 6000 to 7000 miles a year.

Alexandra help us solved our problem, We had to sell Grandmas Car without a title in short time in town. They gave us what we wanted without a title in a few hours at CarMax. This was an unimageable process that Alexandra help us through....Alexandra was Calm with Great Compassion. We Appreciate Alexandra and CarMax Thanks again..

I have had this car since 2017. This is the first car ever that I have owned, I like the fact that it is simply economical and efficient around the city. The only thing I have done is that the engine has something wrong with it very now and then. But overall it's the best car I drive. I would recommend this as your first car because its economical.

Excellent service. I have no complaints. I always bring my car in for yearly service.

I was looking for a car that had great gas mileage and still had plenty of room with a hatchback and was fun to drive. I definitely found it with the Buick Encore. It has been great in the winter with the all wheel drive also. The back seats fold down which I really like so you can fit a ton of stuff in the back like camping gear or shopping treasures. It has excellent connectivity with the cell phone with bluetooth or a usb cable. It has been easy to maintain also and have just had to do oil changes and has been super reliable. I would recommend the Encore to anyone I know and think that what you are getting for the money is hard to find in any other car on the market today.

I had a great experience with Moe during our purchase!! He showed us many features and explanations of the vehicle. Overall a great experience! Thank You

Car has been good have had it for a couple of years but Now both doors on passenger side will either lock or they won't. And I feel like that's a problem.

Bryan was great to work with, as always. We will definitely return. He takes his time with us and we trust him with the entire process. It was an extremely smooth process.

The interior is spacious, Beautifully styled interior. The exterior is nicely styled. The middle console is small. The infotainment center is easy to use once you learn how.

Very quick service. I was in and out in nothing flat. I hardly had a chance to sit down. I bought this car here too.

I love that it's not big for a SUV. I just wished it had more trunk space. I love the back up camera and that it connects to my android phone.

I was greatly impressed with how professional and helpful the staff were, especially Ray who helped us so much.

Great car! Quiet and smooth. Bought a 2017 Sport Touring in 2020. No problems so far. Looks beautiful too. Best buy ever! Thank you Buick!

Was ok . just couldnt find what was in my budget . needed something for around 1500 cash without a lot of major issues. Since my credit needs help getting cleared up and the fact im not working i wouldnt be able to afford payments

Reviews low engine power. I took this car across 2 mountain ranges and it did great. On real step inclines it would drop 1 mph starting up but regain it before we hit the top. I had no problems passing other vehicles. Handled well in heavy rain and windy conditions. I'm not sure what the top end speed is, but it's over a 110.

Mike R was amazing. He even traveled to Chicago to bring our car to a different locations so we could see it. I would highly recommend this location.

Car is awesome AWD for winter excellent size for 2 seniors love everything about it this is the one to carry us into the sunset

Anthony greeted me in the parking lot and was friendly and professional. He quickly brought the car out that I wanted to see. Negotiations were very fair and the paperwork was done in a timely maner. I love my new/pre-owned HyundaiTucson. Thank you Anthony and the team! I'll see you again when I need my next vehicle.

This is my first new car in 21 years. My bonneville after 275,000 miles finally decided it was tired. Mike at Ettleson made my experience painless. I had a tutorial on how to use some of the newer things in the car. Cars certainly have changed! Easy to get financing thru GM. I'm very happy with my purchase. Can't wait to use the heated seats!

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Love the size of the automobile, use regular gas, good gas mileage, the has a heavy feel to it; it is not lite weight and inexpensive, it feels like a luxury vehicle when you ride in it. I love the metallic black color; the brilliant color gives it a fantastic look.

I could not get a decent car any were CarMax put me back into the drivers seat i will recommend CarMax to anyone Andrea and his team in Tinley Park are truly number one in car sales . Marcel Potvin.

Fantastic! I purchased used, low mileage. It’s been excellent, I’m extremely happy I purchase this vehicle, and I got a great deal! Can say that I may be a Buick owner for life, or at least a GMC owner. My wife purchased a 2020 Chevy Equinox, and she feels it’s the best car she’s ever owned!

David helped me find a great deal on a Sonata. The entire process was seamless, and everyone there was very helpful

Bought new and now have 29k miles on it in two years. Zero problems so far. Get 36 mpg on highway. Luxury interior. With back seat folded I can get a bicycle inside. Regular maintenance is minimal; basically change oil and filter and rotate tires every 7500 miles. At 60 k replace the spark plugs. Only downside is acceleration. It could be better but it’s fine around town. If you drive with a lead foot and kick the turbo in every time you accelerate, I would suspect you could have turbo problems eventually. This is not a performance car but it does get you from point a to b efficiently, comfortably and with a slice of luxury for a very fair price. It is also very easy to maneuver in the city and very easy to park withe backup camera.

Great experience! From start to finish, it was a great experience, friendly staff, and a good overall outcome. Naveed was very friendly and easy to deal with, from the first greeting to the test drive. Definitely recommend.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.