Used 2023 Buick Encore GX for sale near Aurora, OH

Renee Serino took great care of me. I showed her what I wanted and she told me that I was going my Jeep. Her and the team worked with me so I could get what I wanted. This was my first time there and I was happy when everything was finished. Great Job everyone you all are the best!

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Great service from Mike. Took amazing care of me. Got a great pricing on a battery and with installing all in the same day under an hour.

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Kelly Buchner kept me up to date on on repairs and even got me a ride home, when a part delivery was delayed.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

What a friendly & family-oriented environment so close to home. I only wish I would have discovered them years ago. Best car-buying experience I've had! Will & Gerald did everything they could to earn my business without pressure. I am also confident that Will is available to help with future questions about my purchase. I love my new Buick Envison! Thank you Will Spencer & Lambert Team!!

I think we got off to a less than stellar start relative to a pre-owned vehicle. As I recall I was handed off to more than one person. When I finally landed with Zack Koval, everything changed to better than a 100% effort on my behalf! Zack was the greatest, I could even talk to him at his off-hour(s). If Zack did not have my answer, he got it. I was pleasantly surprised because someone cared! Zack cared!!!

Mo was incredibly helpful and efficient. I was treated with respect. I will buy from here again.

Corey Turnbull has been our salesman for the last several cars. He is great to work with on purchases and does a great job of following up afterwards.

Our salesperson, Mitch, did an outstanding job finding the car we were looking for and setting us up with our new car. Mitch was happy to answer any questions or concerns we had about our purchase.

Excellent care and detail , Lance, Toney were very patient and incredibly patient. I would recommend them to everyone

Our salesperson, Randy, was a pleasure to do business with and was very patient with our schedule and availability. I will certainly recommend the dealership and Randy in the future.

Jeff Collins took great care of me. Made sure I got what i wanted at a price I could live with

The service was awesome proud to call Deacons my dealership. Got me a brand new 2019 Jeep wrangler sport and for and really good deal

My wife and I went into speak with Tina regarding her buying a car and unfortunately, my wife went with another dealership. Me knowing what a Fantastic sales person and great general person. Tina was I came back and actually purchased my car through Tina. I would highly recommend GMC and I have also already recommended the dealership to another person.

Great people. They give you an honest idea of what is happening. I would recommend them

Dominic Defina was my on site coordinator. Good customer rep. Easy check in and kept me informed of everything. Great representative for Spitzer! Checked warranty that I purchased when buying the vehicle and kept me informed of all my options. Very Happy Customer

I love my 2012 Lacrosse and will not take her to any other dealer for service. My appointments are always on time, the explanation of necessary services is clearly explained and the staff is quite pleasant and informative. I've purchased all of my Buicks from Lambert since 2001. There is no better dealership or service department. Thanks Mr. Lambert and staff.

They followed up nicely but they were not pests or pushy. Very respectful and considerate!

Dave was our salesman and he was amazing. So friendly and easy to talk to. He understood our needs and worked very hard to help us find the right fit. He was very knowledgeable about the vehicles, but if he did not know something, he spent some time to figure it out and showed us the next time we returned. We wanted to use our own credit union for financing to get the best interest rate possible. We felt a little pressure by the manager to try to use the finance companies through the dealership, even to the point that the finance guy was brought out to speak to us. We politely listened to what he had to say and declined his offer. When we came back to purchase the vehicle and had to sit down with him to complete the paperwork, he seemed a little put off and would not make eye contact with us. It felt like he was pouting because we did not allow him to try to get our car financed. Seems to me that should be something that he could shrug off a little easier than he did.

I just purchased a new vehicle from Spitzer Ford in Hartville Ohio, and it was BY FAR the best vehicle purchase experience that I’ve ever had. My sales consultant, Jeff Handy, was phenomenal. Other dealers were unwilling to discount the vehicle that I purchased, but not only did Mr. Handy discount the new vehicle, he also offered me significantly more for my trade than other dealers, and did so without any agonizing negotiations. The Finance Manager, Rich Ruby, completed all of the paperwork in less than ten minutes, which I didn’t even think was possible. Seriously, it was like a magic trick. Not having to wait around and getting to drive away almost immediately in my new truck was awesome. There are a lot of Ford dealers much closer to where I live in the Columbus area, but I will absolutely and without hesitation drive over two hours (one way) to purchase my next vehicle at Spitzer Ford. Outstanding customer focus.