Used 2023 Buick Encore GX for sale near Bal Harbour, FL

Sales great team but services department really really bad don’t have costumer service management, rude , managers don’t have a clue of what costumer service is

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

Great service , oil change . I would like to receive the same customer service when I decide to change my car . The only thing that I noticed the cost for the service went up ????-/////////////////////////////

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

I bought my 1st new vehicle from Sheehan Buick GMC and my experience was wonderful! I couldn't have asked for a better team of people to assist me with the vehicle buying process. I'd like to thank my salesman Mark Estridge for being patient and taking the time to explain everything about my new vehicle. Michael Bonn and Clint Thomas were also very helpful and kind during the process . Fred Kaufman in finance did an awesome job of explaining everything to me in a clear and detailed manner which I appreciate a lot. And finally I'd like to give a big thank you to Mr. Tom Sheehan for leading this awesome dealership! Sheehan's Believin' !

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Kevon and Jason were great to work with. It was hard to understand the finance manager. Low talker and/or accent. I do not hear well so it could go both ways!

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Muy contenta con mi nuevo equinox 2026 Mi vendedor Oscar González nos dio el mejor negocio en todo Miami El mejor precio y la mejor atención por parte de él y el manager Sam Sánchez Feliz con mi carrito nuevo Gracias

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

My Auto Advisor Donna Acosta set me up with Ed Morse Sales Rep Jason Pittman and we were able to make a deal on the vehicle I had my heart set on, the Duramax Silverado … Jason was patient, and answered all my inquiries, and was comfortable to deal with . Jason took the time to go over important features and helpful tips on the vehicle … Brady in finance was very helpful and worked his math skills and crunched the numbers until he match my budget … Thx to all, a pleasure to deal with

On December 23rd of 2016 I purchased a 2014 Jeep Patriot from the Pompano Beach Carmax (Sample Road). My wife is pregnant and will soon give birth to our first child. Before this we were a one car family with a Fiat 500 and my wife was very concerned about not having a car to bring baby boy home from the hospital in, not to mention to make it to all of the Doctor appointments for wellness checks in. So, I decided why not make the purchase a Christmas present/surprise since we needed one anyways! Only problem was I had this revelation on Wednesday December 21, 2016 and Carmax was to be closed on the 24th and 25th for Christmas. The real issue was that the perfect car (She had been wanting a white Patriot for a few years now) was all the way in Clearwater, FL... some 250 miles away. I was told by the sales rep at Pompano Beach that while it was possible the car may be there by Friday, in time for me to pick up prior to Christmas, it was in no way a certainty. I then contacted the Clearwater store to speak with someone who handles the outgoing shipments and he basically told me that it was not going to happen. From my understanding, the way it works with Carmax is when the car you want is at a location less than 200 miles Carmax will do the shipping itself and it usually takes 1-3 days. But when it is further than that they outsource to carrier companies. In that case they have to wait until they have enough cars to send to make it economical for them to do so and also deal with bidding/price hunting etc... which complicates the who thing and makes everything take much longer. After learning all of this I gave the corporate office a call and got in touch with a Emilee, an analyst from the Carmax Customer Care Team. I explained my situation and how much it would mean to my wife and I (both in the form of glee for her and reduced anxiety for the both of us) if they could somehow get the car to Pompano Beach in time for me to pick up on Friday. Before the end of the week Emilee had gotten a whole team of people in the corporate office working on getting the car to us in time. I received telephone updates from her all along the way. By Thursday afternoon I received an email informing me that the car was in transit, followed by a call from Emilee letting me know that everything worked out and the car should be there Thursday evening or Friday morning and a call from the Sales Manager at the Pompano Beach store letting me know that he had spoken to Emilee and once the car arrived they were going to expedite the "unpacking" and everything that that entails. The real cherry on top came on January 3rd when my wife received a FedEx package while I was at work. Inside she found a set of very nice swaddling blankets and a card that read: "Chris, Thank you so much for letting our Pompano Beach Team help you find your new-to-you Jeep Patriot for your growing family! Here's a small token from CarMax to welcome your new addition. We hope your Jeep Patriot takes you on incredible new adventures! Sincerely, Emilee, Your CarMax Customer Care Team" Everyone was super amazing and I could not be more grateful for the professional and caring people at both the local Sample Road Pompano Beach Store and the Corporate office. Thanks to Cristy (Pompano Beach sales rep) as well for making the whole process and painless as possible. As a side note: The Patriot was absolutely immaculate inside and out despite having 27k miles on it, my wife would have sworn it was new before she saw the odemeter... She was happy I saved us some money ;)

Carlos M.Mijares sold his bmw here very professional salesmen easy process bank draft followed I could have procured more $ if I sold privately but here the process was easy and the more I could have gotten ?sowhat

My husband was looking at options for a new or used vehicle. He loves Mazda. I definitely walked in with the expectation that this would be a painful and terrible experience. Between the manager, Geoff, and the financing guy, Francesco, we had an amazing experience. By the time we walked out, We felt like we had made friends with them. They treated us fairly, respectfully, and honestly. We will definitely return there for our next vehicle.

My experience with Lorenzo Buick GMC was excellent, outstanding. Emilio and Julio, the Manager, are nice and well mannered persons. I am more than grateful to them.

Bosco is the BEST! I arrived with a tire sensor indicating I had a low PSI but I was unable to locate the leak. There was a flat head screw in one tire and a hex screw in the other. I was willing to leave my truck there because I showed up before work and without an appointment. My tires were patched and I was called in less than two hours and I was all set.

Did all my negotiations with the Internet Sales Team, of course it's a back and forth, there main concern is to get you into the dealwership. We aggred on an out the door price and met with Sales Associates Justin Smith to appraise the trade in and do the paperwork. It all went pretty smoothly, got there at 10:45Am and was out by 1PM (I did not finance). No hidden surprises, and that's what I greatly appreciate.

Working with salesperson Brahms, made the entire procedure pleasurable. He made time to explain all of the features on the new Encore, with much patience. I decided to install side safety signals, and Brahms arranged for a loaner. Upon return, my personal belongs from the trunk of the car, were missing. Mr Brahms inquired daily about my belongings, and he went to the repair shop, where they were found, and he returned them all in tact. Commendable.

It's all about your salesman... I had a great salesman no pressure very patient and as a result I ended up buying a car... My experience was very pleasurable and and the car I got was in perfect conditions. Very satisfied.... Highly recommend the dealership just make sure you get a good salesman.

My experience at Lorenzo Buick was great highly recommended once Dani knew I was on my way she had a salesman greeting me right away and Juan Regueiro did an excellent job taking care of me and getting me the car I came to purchase thanks a lot guys see you again soon for services!!!!

Mi experiencia fue excelente . Gracias por atenderme ese día. No ha sido culpa de ustedes que mi carro no halla tenido el valor necesario para poder obtener yo el carro que quería con ustedes .

Estoy muy contento con el servicio de todo el equipo de Lorenzo Buick Gmc especialmente a Rafael Fernández el mejor vendedor lo recomiendo 100%