Used 2023 Buick Encore GX for sale near Wixom, MI

We drove 1 hour to Feldman Chevrolet on Saturday already having a bad experience trying to buy a car from another dealer the day before. So, we went in with low expectations simply hoping to make it a quick process so we could leave with a vehicle without the hassle. From the very moment we stepped foot inside the door, Marc whisked us to his desk apologizing for our previous bad experience. He went out of his way to ensure that we got the vehicle that we wanted AND that we had a good experience. We already knew the exact vehicle that we wanted and when they learned that they did not have it in stock at their dealership. They called every dealership in their fleet to find the one we wanted. When they couldn?t get it delivered that day they offered to deliver it directly to our home and wanted to ensure that we could get around for the weekend so they offered us a loaner car. Once we had everything settled Adam took care of our financing. He made the process easy (well as easy as buying a car can be). He explained everything we signed and ensured that we were well informed and navigated through the process with ease. We left actually excited about our new vehicle and not filled with dread as we had the day before. We are very thankful for Marc, Brandon, Adam and the entire Feldman Chevrolet crew.

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.

Small but fun. Bought this and drove for six months ultimately trading it in on a bigger vehicle because the seats weren’t wide enough for my husand. Zero issues with it. Loved the look of it (had an ST) and appreciated the safety features. Really thought it was peppy for a little car.

Excellent, professional, friendly service. My salesman in on point. Employees are all very knowledgeable and caring. Cleanliness and neat appearance of the facility. I would definitely refer people to this dealership.

I love this suv! I have a bad back and the Bonneville I had was getting tough to get in and out of. ( Pontiac went to a close friend and Pontiac enthusiast who's going to give her TLC) I just love the GX though lots of bells and whistles I'm still learning but handles great in snow !

As I've come to expect over the years, LaFontaine completed service on my car in a professional and timely manner to my full satisfaction.

I had a big issue with my Buick enclave transmission, it is obviously a manufacturer issue, my car stayed for long while till the issue diagnosed and repaired, and I had to take it back again. I can?t deny that everyone in the dealership?s service department including service manager and my advisor did their best to make me happy, and actually I am! I got my car back finally and hope that the issue is solved forever and nothing else comes up, I am testing i for few days now. So thank you Serra Buick GMC Rochester.

Very Satisfied with every one who played a part from service department, loaner, for giving me a loaner for 6 days. And manager who set it up for me.

Chris Zeppa was my salesman. I found him professional, friendly, knowledgeable, and helpful. I recommend this dealership.

Always a good experience at this dealership. 10/10 recommend for buying new or used, and the service dept is top notch!

Very friendly and accomodating dealership. Made the buying process very easy. Once I chose the care it took no time to complete the buying process

It started out bumpy dealing w/ lack of service from a specific salesman but Mazen Amir stepped in & made it all happen flawlessly.

The salesman really worked hard to get me a good deal and in the time frame I needed. It was obvious they really wanted my business.

I purchased my 2026 Equinox RS AWD on 7/24/25 and on 7/31/25 it had a ?reduce acceleration, drive with care? warning on the dashboard. On 8/1/25 made an appointment with John B. and he was able to expedite the service, since it was a brand new vehicle. Turned out to be the oxygen sensor, which was replaced under warranty. I still felt like it wasn?t accelerating well, so I took it back in on 8/13/25 and John B. helped me again. Nothing was able to be duplicated and no bulletins are out, so I?ll just have to wait it out. Luckily I am still under warranty, but it?s just unfortunate when this is a brand new vehicle. I also spoke to Mike, the general manager and he has been very helpful with figuring this all out. He also had me bring it back in on 9/3/25 for service with Tony. I was told there?s a bulletin for low acceleration, but GM hasn?t put out any codes or repairs yet. They also put in a TAC report. So we?ll see what happens next.

Scott Just listened to what I needed and got me just that. Made the purchasing process easy, exciting, and explained everything. Second time purchasing a vehicle here and from Scott. I will not go to anyone else because I know he will never steer me wrong. Thanks Scott your the best!

James customer Service is beyond 5 ⭐️ he makes you feel like you’re important and is very knowledgeable Together we worked out a solution to fix my wheel and tire issue

Body Shop does best dealership paint work in Metro Detroit hands down, I’ve had both my vehicles repaired after accident. Just call ahead before brining car in and they will walk you through process

sarah Bombaritto was great,she diagnosed my check engine light problem and had it fixed, under warranty in 1.5 hours

We always have excellent experience for both our GMC vehicles- show what is needed but don?t push on ?optional suggestions?.

Experience was ok for the most part. They have been somewhat slow to follow up after the sale.

They got the job done and helped cut the cost too, great work guys thanks