Used 2025 Buick Encore GX for sale near Richfield, OH

Friendly and helpful and quick work! Comfortable waiting area too. The agent gave me good advice on my services and when I needed to come back not trying to rush you to get unnecessary work. The manager was very nice too.

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

Mr. Koty and the crew did a fantastic job making it easy to buy a used Versa for my daughter. This is the third time I?ve bought a car here. Will always come back.

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

Jack Leonhard was great to deal with for our car. We were able to get the car we wanted for the terms we wanted. The whole process took less than 2 hours.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Long wait to be taken care. It can be done better especially when there were not a lot of people to be waited on by the service desks.

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Great service and great people.Brad was the best. Will always go back even though i live 45 minutes away. Never had a bad experience

Just bought a 2021 nissan murano from Ken Ganley dealership service was excellent and Jimmy Koty made the the whole process easy and enjoyable will definitely buy my next vehicle from here

Mr Bernt and Mr Ian were very professional and smooth! Mr Ian himself welcomed and see off and offered coffee or water! I liked the experience.

Mr. Umbaugh and Steve Sklavenitis consistently provide exceptional attention to detail and outstanding customer service. Their professionalism is a key reason we continue to return to Spitzer.

Researching ways of trading in my husbands 22 Colorado (owned) and my 22 traverse LT (leased) for two months. Went to my dealer who gave me a number I wasn’t happy with so I looked at Ken Ganley Kia and Serpentini Chevy. Both were terrible experiences. The original number my dealer gave me at the start of research was better than Kia so I called him to lock in that amount but it changed and basically matched what Kia tried to give me. Wahlburg called and asked if I’d want to come in that evening. The guys at Wahlburg in Avon were incredible. I told them what my vehicles were worth and not a dollar less and told them the number I wanted a month and nothing higher. I was anxious and frustrated assuming they’d say the same stuff the others did but that wasn’t the case. Kia ppl mansplained things to me a lot but at Wahlburg I received none of that. I didn’t feel pushed into anything, I was able to get the deal and the car I wanted. They definitely made out with our vehicles and will make a nice profit but I also feel I’ve been given a good deal. The other places were offering far less, not budging on price and wanted me to pay a ridiculous monthly. Over all I had a great experience with this dealership! I’ll continue to go through them as long as they keep up the great customer service.

I took my Pacifica in because the touch screen and radio/carplay were working intermittently. In the past, I did soft resets of the radio to temporarily fix CarPlay but overtime that prior fix was insufficient. The radio was replaced less than a year ago as part of recall. So THIS time. Instead of fiddling with the problem on my own, I took the Pacifica in for diagnostics on the radio and touch screen. The heated steering wheel and driver?s seat could not be activated sometimes because the touch screen was unresponsive. At the same time, CarPlay was unresponsive telling me to make sure my phone was in proximity when my good phone was right next to the touch screen control panel. I am pleased the company understood my complaint and my request for a single diagnostic charge if needed. The technician did a hard reset of the radio and checked the heating of the steering and seat by means of the touch screen, and tested CarPlay with a good working phone. The tech noted that 15 days of freezing temperatures could have affected the touch screen. Advised that if problems persist. Tech recommended replacement of touch screen/radio. I was not charged for the diagnostic and my vehicle was was for pick up at the time specifies. I also had the company shuttle driver transport me one way free of charge. Also with all the ice someone else had left a vehicle for servicing without its keys and was blocking exits from the service dept . As I prepared to leave, an employee stopped me said the normal exits were blocked and he would circumnavigate the lot to bring my car around to a different exit. I was to go inside to the warm customer lounge to wait for him. He did as he offered abs I was in my way within minutes. I was helping four service staff because I brought my Oacufuca in early and picked it up early . They are spectacular highly recommend this service dept

experience was great, no hassle, great salesman davon pricing was best I saw in researching this particular vehicle online