Used Buick Encore GX Preferred for sale near Irondale, GA

I want to share my experience at this dealership with a very professional sales person by the name of Ron Guerrero, he is very knowledgeable and very professional and provides great customer service. If you go to this dealership to purchase a vehicle, ask for Ron Guerrero, you will be very satisfied, he has 11 years of experience and knows how to assist with great efficiency and effectiveness.

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

A few weeks ago my son and I bought a 2016 Hyundai Sonata at CarMax of Southlake on Mt. Zion Road in Stockbridge GA. Our sales agent was an older gentleman named Jim Lowe. What a nice guy. Low key. Not pushy. So very patient. He was very knowledgeable about the various cars my son wanted to look at and understood what features he needed on the car. He never rushed us to get on to the next customer and was always willing to answer all our questions. (And he even knew the answers and didn’t have to go ask someone.) These are attributes that you don’t always find with used car salesmen. But Jim was different. CarMax is different. Such a large selection of cars that we found and with low or mid or high mileage. The financial process was painless as well. We went outside to go get his car and found it all washed and cleaned inside. It even had a full tank of gas and a HUGE yellow bow across the hood. Such a nice way to send off the customer. I highly recommend CarMax for your next car buying experience. Also, ask for Jim.

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

My husband and I drove down from the Chattanooga area to look at a Suburban we found online. When we arrived we saw that they had added another to their inventory. We fell in love with it. We were going to trade in our vehicle to purchase the Suburban. We ran into a situation with it that we as experienced car buyers had never experienced. They helped us think of a solution. Once we resolved that issue, another issue that was new for them popped up with the vehicle we wanted to buy. Ray and Miguel had worked past closing and went above and beyond to get us in a vehicle to come home after we sold ours. This was definitely an unusual experience, but the level of customer service was amazing!! We would highly recommend Hertz Car Sales Stone Mountain to anyone!!!

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Always received excellent service from this location. I had to wait a little longer because of extra work needed on the vehicle. Keep up the good job.

Being 65...using the Mybuick App to use the phone is way more challenging than I would like!! I'm not tech savvy and STILL can't figure how to get my phone calls to be heard in the cars audio! I think it's a "me problem" but wish it was as simple as linking the Android app and Mybuick app.

Had scheduled maintenance done and the service was done on time and the customer service folks were very nice to us

ENCORE IS THE PERFECT SIZE, YOU DON'T SIT REAL LOW AND IT'S NOT SO HIGH YOU NEED A STEP STOOL TO GET INTO IT WHICH IS WHAT I LOVE THE MOST ABOUT THE ENCORE!!

Sales Rep Homer was outstanding. Picked me up from home. Free gas every 2 weeks. Finance guy was a straight shooter and got me financed through a reputable company. Best car purchase experience ever!!

Everything went fairly smooth. Processing the purchase took a little over an hour. At other dealerships it can take 3-4 hours. I forgot to inquire about the 2nd key until ready to drive away and was informed it only came with ONE key..............ask this question before you buy as this particular key costs around $300. Overall a fair price for what is a great car! Would have been better with 2 keys like I was assuming. If it came with 2 keys I would give them 5*'s!

The point of sales contact was very professional and willing to track any opportunity to assist with my purchase process. The finance person assigned to me reviewed in detail all documents I needed to execute to complete my purchase. She was extremely knowledgeable about my purchase options. These two people made it easy for me to transition from a great sports car to a KIA EV6 GT. One recommendation to the car detail crew. Please use towels which thoroughly clean the rear window.

Tammy was so sweet. I highly recommend going through her for all your sales & service needs .

James F. Purchased a car from Kia South Atlanta from Ms. Iris M. Great experience,Especially after going to Lagrange,Ga Kia,Hyundai of Auburn,Al,which I give both of those dealerships 1 star which goes to each finance managers who didn't want or try to sell me a car So, thank u again Ms Iris M. N Dealership 4 ur service and professionalism

I have a 2019 Hyundai and I enjoy the exceptional customer service I received. I also appreciate the free Wi-Fi and snacks they provide! Karmen in the service area is really nice and pleasant and always explains things well!

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

Once again, the service was great! They got me out ahead of schedul. Mason kept me updated in the status and may recommendation for future services. I really appreciate that! Thank You Nissan!

Great car and nice for trips or late night drives with friends or going camping in the woods or going with family places like stores

I am really impressed with all the help from Mr Rocky Smith. Awesome person. I brought my vehicle at the end of Aug. I was having a problem with getting information about my tags and title. Mr Smith not only helped me with great information 👍. He makes sure to call me and text me with updates on my situation 🙂. He is a great asset to this company. Keep up the great work👍

Customer Service was amazing and I will return. Very professional staff and kept you informed of the progress of your vehicle.

I bought this used with 26,000 miles in the spring of 2024. I love the styling, interior, and value. My only complaint is that the angle of the infotainment display can make it difficult to see due to reflections, especially in bright sunlight. I love the AWD option, it adds to stability - even in dry conditions. The remote start is handy in cold weather since I now live in an apartment and no longer have a garage. Performance with the optional engine is more than adequate.

I drove 3 hours to buy a car here in July 2019. They have some of the best prices on quality used cars in the southeast. I highly recommend purchasing a vehicle from here even if it’s a far drive. Very professional sales team from the time I picked up the phone to the time I drove away with my car I purchased.