Used 2012 Buick LaCrosse for sale near Baltimore, MD

Two years ago Jose R assisted us with a Mazda Miata MX 5 purchase for my husband. The car we wanted was ordered online and the purchase was quick, painless and easy! Routine service at the dealership has also been great w/constant communication & a video of the service details texted after complete. In December, Jose reached out to us asking if we wanted to look into a newer MX-5 which we actually were debating even b4 his outreach. We made an appt, fell in love with the newer MX-5 and actually at the same time purchased a CX-50 Turbo for me and I love it! I have never in my life written a positive review for a car dealership but Mazda North has been beyond amazing. The team we worked with - Jose, Alex, Dave in finance and Beth - were all incredible - efficient, helpful, understanding of a customers time, honest and just fun to work with. I can’t recommend this team/dealership enough. Their integrity for the customer and to do things right shines through! We look forward to Jose’s future check-ins and will refer all we can!

Love this car, however there is a Blind Spot (on passenger side) when making a turn, caused by windshield frame and side mirror together. Very dangerous.

Went in for oil change. Got in right away. Out within an hour. Customer Service was great. Facilities very clean. Overall was a great experience.

I purchased this car in 2022 it had no issues when I bought it it has 41,000 miles love the interior love the performance overall great body good ride lots of room

I requested info regarding a used car. The salesperson was honest, upfront and I believe trustworthy

Purchased at 41,000 miles in June 2022. At 500 miles the air conditioner stopped working. Dealer would do nothing about it. Maita Chev. Elk Grove.

Our salesman, Grant, was great. Would recommend Andy Mohr to everyone. Very satisfied with the product and service.

Great car with great features. Really a smooth ride. No service issues. Fantastic sound and recording system. Still looks like new inside and out. Couldn’t be happier.

Branden the salesman was awesome no pressure very helpful worked his xxx off he got all questions answered he was amazing to my wife for accommodating her needs new Maserati Highly recommend him

Sporty with style very reliable with great performance.Very comfortable, The 3.6 gm motor in very quick for a Buick.there is nothing I do not like about this lacrosse premium package three model.

They were amazing! Great dealership from the communication, hospitality, pricing. All staff members were fabulous. I would highly recommend purchasing from them again. Tammy Stick, Fargo, ND

I'm one very satisfied customer that just bought my 3rd car from this car dealer. They are all very professional and helpful. Great customer service and I always recommend this car dealer to my friends and families. Keep it up!

From the sales assistant through to the purchasing team, everyone we dealt with was excellent. The staff demonstrated a strong knowledge of the vehicles and took the time to explain everything clearly and thoroughly, ensuring we fully understood all of our options before making any decisions. Nothing felt rushed, and every question we had was answered patiently and professionally. The entire experience was made easy and stress-free thanks to their friendly, approachable, and genuinely helpful manner throughout the whole process. We felt well supported from start to finish and would not hesitate to recommend them.

Zack was amazing! Help me out with out pushing me! Thank you, hope we can work out a deal

Daryl was a consumate professional throuout our conversation.....no pressure "very matter of fact" about how i could aquire this vehicle .....the problem for me was being in the middle of a mortgage application, and my concern about the effect on my credit score should I proceed with an auto loan at this time.....Daryl took an interest in my circumstance, and, provided key informaion......I regret we couldn't do business for this one of a kind vehicle

Jesse and Clint are wonderful. I have never had such a great time with car dealers. These guys are great. I plan to call them when I'm ready to purchase another car.

Courteous and professional. Very helpful. Blah, blah, blah, blah, blah, blah, blah, blah, blah, blah

Bought a 2nd car form Prospect. Once again very satisfied with no pressure sales ethics and honest description from sales staff. We will refer and be back for our next purchase.

I've gotten a few vehicles from this lot over the years and my expirence has always been amazing! They have a low/no pressure sales style that I love. They didn't hound me or follow me around but were very helpful when I did want assistance. My van was a great buy and they've helped me in so many ways! I appreciated all the extra work they put in.

Recently I was in the market for a new to me, but used vehicle. I haven't bought a car in over 10 years because both of my cars are paid off and who wants to rush into a car payment? Anyhow, My two Ford's are over ten years old and the mileage is getting up there, so sooner or later it was inevitable that I was going to have to get a younger vehicle. I'm not made of money, but my credit was ok, so I figured I needed to start looking for something within my budget. I was really looking at a Chevy Trax at Hertz Car Sales on Fulton Avenue, because it seemed in my price range (around 19K), but I hadn't run any credit checks because I want to avoid as many hard inquiries as possible. My thinking was I should go to a bigger dealership first and have them run my credit and based off of what that looked like, I could take that and go to a smaller dealership with no problem. Since, I prefer Ford's in general and I go to Downtown Ford for all my parts anyways, I would start there. So, I go to the lot kind of later in the evening, mind you earlier in the evening I had been at a brewery, so I wasn't looking to do any test driving, I just wanted to get the feel for it. When I got there I met Nick Terrasi (General Sales Manager) and told him about my plans and he explained to me that whatever I thought I was going to do with the credit check, doesn't really work like that. He was kind enough to thoroughly explain the process to me and went through a bunch of financial scenarios with me to get a better idea of what to expect when I did run all the numbers. At the time, I probably didn't seem like a serious buyer, but he still took the time to talk with me, find some car options on the lot, grabbed keys and showed them all to me. Nick seemed like a real genuine guy and not just someone trying to push to sell you a vehicle. No pushiness or urgency to get me out of his hair. He really took some time with me and I got along with him well. We looked at the car I would eventually end up buying that night, but since I had another car at a different place in mind, I never sat down and ran any numbers with him or moved forward with anything that evening. I just told him I'd probably be back, not really knowing if that was true or not. Another night I went to the intended dealership (Hertz Car Sales on Fulton Avenue) to look at the car I did have in mind. As I was leaving the lot their Sales Manager, I forget his name, approached me and I explained pretty much the same as what I had told Nick. The interaction was completely different though. He definitely treated me like I was someone he wanted to get rid of quickly. I didn't like the cut of his jib. Even though they had the vehicle I was really looking at I decided, xxxx this place, and never went back. That weekend I went back to Ford and who do I run into as I was parking...Nick Terrasi. I told him that I was ready to run the numbers and see where the chips fall. He welcomed me in, but he was busy that day. So, he put me with Lenka. I never got her last name, but she was a very nice young lady with a very distinct Australian accent. She was a pleasure to work with. We went for a test drive, talked about life in general and how she ended up here in the US, etc. We got back to the lot, we sat down and went through the whole sales process. She was very attentive and just a sweet person in general. Like I said, a pleasure to work with. I ended up with a car that day and I don't have any inkling of buyers remorse. I ended up driving the new vehicle to the bay area for my daughters volleyball tournaments and I noticed that when I pressed on the brakes at high rates of speed, there was a definite, almost violent vibration in the car. Generally due to warped rotors. So, I called Lenka and explained the situation. She got me in right away to get it looked at. I took a test drive with Ed (the main mechanic) he confirmed, they got me a ride to and from my home and so far so good. I'm completely happy

Great people! Very happy with my purchase and experience with Phoenix Motors! I have not bought a used car in 20+ years-they made process easy and Great customer service. Definitely recommend!