by German cars are the best period! from Billings, MT
August 19, 2018
Be very careful trading in a german car because the used car manager ( he came from the Dodge store) doesn't know how to book out a german vehicle at all (appraise) He did this once before to us and he hits the car so way back of actual trade in value it makes me think he doesn't know what he's doing or he just doesn't want the car. Either way I feel bad for this dealership because it cost them a deal. Mike the GM is a great guy just be careful if you trading in a used euro car. Still a good group of guys but need to learn about real german cars.
The car was exactly what I wanted!
by Audrey from Lykens Pa
December 25, 2018
The car had all the options I wanted: the color of car, Bose sound system, sunroof, and the turbo power, color of interior and the spacious seating area.
Deb was very helpful wit information about the accords if I buy one I’ll buy from her because she was so helpful looking for a car
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
I have purchased several new cars from Underriner Buick and I have my cars serviced there.I have always been completely happy and satisfied with the cars and the serving of them
a large vehicle that is thirsty
by Don from FONTHILL
December 23, 2018
I bought the loaded Enclave used, with 110,000 km. The alternator died the first year of my ownership; thankfully, It was replaced under warranty (an $850 job). The Enclave is a big vehicle, with three row seating (the third row being quite tight). I actually moved a full-size refrigerator in this vehicle, and towed my 20 foot boat regularly. I had a number of issues with the Enclave during my ownership (I traded it with 225,000 km after four years). The a/c system needed an expensive repair, and the a/c accuators needed replacement (I did the job myself). Had to strip off the driver side door skin to fix a problem. But the biggest problem was the gas mileage. I averaged about 17 litres per 100 km on the computer (16.6 miles per imperial gallon, 13.4 miles per US gallon).
It was a great service! I always bring my vehicle here.
WHY AM I SELLING THIS CAR?
by Crazy for Sellin' from Oklahoma
November 25, 2018
There is only one reason! We have never had ANY problems with this Enclave. It is beautiful, the leather seats are comfortable. It rides smooth on the road. It gets good mileage. It handles great in traffic. It holds all five of my grandchildren. The DVD player cuts all the noise as soon as the movie starts. So why am I selling? Only because it is a 2015 and we always trade every three years.
Everyone that I have dealt has been very professional and helpful.
Issues with air condition should be taken care of
by Smith so disappointed from Mission, texas
January 4, 2019
I bought this vehicle in south Texas will not mention the dealership which I would love to do. I started having problems with the air condition and researched and found out this should be a recall because there are many Buick Enclaves with the same issue and it’s a manufacture issue. I don’t understand why I should have to pay for a problem that tends to come from the manufacturer. This is a luxury car and should be treated as such from what I have experienced all questions a refered to the salesman where are all the other people finance managers where are they why won’t three let me talk to them? I really don’t expect an answer because we are considered nobody’s so unfortunate we are what makes you succeed in sales and we are treated after the sale as nothing even when we reach out there’s always an excuse.
I had the pleasure of working with Brandon Cowen at Courtesy Motors for a used Ford Edge that I had found on-line and from the very start he was very helpful, courteous, and professional. Not only did he make me feel very comfortable in buying a car that I had only seen on-line but he met me in Missoula as I drove from Spokane so I could pick it up. He is outstanding in customer service and I wouldn't hesitate to deal with him or the dealership again. I have even referred family from Wyoming to him. I'm slow in the acknowledgement but very grateful to have had the pleasure of working with Brandon. The SUV was everything he promised and more. Thank you Brandon!!!!
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
Our dealings with Brandon and Bill at Courtesy was very good. They are a long time family owned business and give that good old small town service. We felt we got a good deal even after driving from Colorado to make the purchase.
Best comfort for a family of seven!!
by Stevenc08 from Bellingham, Washington
November 9, 2018
I love the duel sunroof to the back seat bucket seats. The sound cancellation from the exterior sounds is remarkably impressive. The drivetrain feels smooth and the transmission is flawless. Love this Buick Enclave. Soon going to upgrade to a newer one.
I drove from Forsyth Montana to test drive and buy a used Ford Escape from the dealership. I was in contact entirely by email prior to the trip over to Sheridan with Dallas Kuntz, a Valley Motor Honda sales person. He was so helpful and honest in his job - I could not have asked for an easier transaction. He had all the legwork completed for my weekend test drive - Allie Johnston was the sales person who handle the final sale that weekend. What an incredible team there - they were wonderful. I would strongly recommend having them search for your next vehicle or looking through their used lot. They are an outstanding dealership.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
Chris over in the Nissan building is great to work with. My 1st choice of car did not work out but he found one that fit what I wanted and called me in and I purchased it. Chris is hands down the best and most personable car salesman I've ever worked with. Will be going back in future.
Most reliable car I have owned.
by Yensley from Mount Hope, WV
January 9, 2019
I really like this car. Three areas most important to me were comfort, reliability, and looks. This car excels in all these areas. I would recommend it.
Billion Auto Group especially Doug Collins in (service) and follow by Steve Stout ( GM) were incredible to work with. I purchased a Yukon XL Denali and it had an annoying rattle noise when driving at 60mph. For the price of the car, I wanted this fixed. Doug was incredible in service and worked with me to resolve the problem and even had a GM engineer come to Bozeman to look at the car and see if it could be rectified. The problem was sporatic and sometimes Doug was not able to hear it when he test drove my car. Even without hearing the noise constantly, Doug took care of me and put in the paperwork to replace. I was not treated as annoying customer or pushed aside but instead with professinalism and understanding. I kept waiting for the other shoe to drop and have an issue along the way with replacing the car but that was not the case. Steve Stout said to me numerous times, " you don't worry, we will take care of you and handle it with GMC." Even when GMC said they would not take care of 2K that I purchased for an insurance detail package, Steve said he would take care of it for me because it was the right thing to do. GMC furfillment center rep even told me that they were extremely impressed with this dealership and their timeliness and throughro paperwork. They said most dealerships are difficult to work with during this process and that most people have to wait up to 6 months to get their care replaced. My issue once approved was taken care of in less than two weeks. Bottom line, Billion was outstanding and my husband and I will be lifelong customers because we trust we will be taken care of! Buy your car here, no joke they are wonderful!
My best car yet
by Ken in the Pines from Columbia, IL
January 1, 2019
My new caw=r is a 2016 Buick Enclave and I love it! White frost exterior w/ ebony leather interior; it's so luxurious! Best car ever.
Efficient buy-sell process with my 2016 GMC Canyon
by Tony T from Glasgow, MT
March 31, 2017
Efficient buy-sell process with my 2016 GMC Canyon with Kevin Buckles
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
Very smooth process in purchasing our “new” used car. Staff was great through the entire process without any pressure sales tactics. Would recommend checking this dealership out first.
Love my Buick Enclave
by JoCoSTEVE from Overland Park, Kansas
November 29, 2018
Great car. Comfortable ride, lots of room, good appointments. Has been very reliable with no issues needing repair. I wish it got better mileage, it it does hold 7 passengers and is a large and heavy vehicle. So I can’t have everything!!!
Looked at a car with intentions to purchase it. The car had a clean Carfax report with the salesman promoted heavily. We pulled out of the purchase because we found on Autocheck that the car had been in an accident. Dealer's should know all the history available, especially if they are going to promote accident free reports.
Comfortable and roomy
by Sid S. from OKC, OK
January 8, 2019
I have owned this vehicle for only a short period of time, but so far I could not be happier. I rides nicely, and the engine has plenty of power.
The interior fit and finish seems well constructed.
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