Used Buick cars for sale near Lakewood, IL

I recently had the pleasure of interacting with Brian Balinski at the Audi dealership, and I must say, his level of customer service exceeded all expectations. Despite the dealership being busy, he made me feel like I was his top priority. Brian's knowledge of Audi vehicles was truly impressive. He patiently listened to my questions and concerns, providing thorough and informative answers. It was evident that he was not only passionate about the brand but also dedicated to ensuring customers like myself make informed decisions. What truly stood out about Brian was his attention to detail. He took the time to understand my needs and preferences, guiding me through various options and features tailored to my preferences. His patience and willingness to address every query instilled a sense of confidence in me throughout the entire process. Moreover, Brian's professionalism was exemplary. He maintained clear communication at every stage, keeping me informed about the progress of my service and promptly addressing any issues that arose. His proactive approach and commitment to customer satisfaction were truly commendable. Beyond his technical expertise, Brian's interpersonal skills were exceptional. He exuded warmth and sincerity, creating a welcoming atmosphere that made me feel valued as a customer. His friendly demeanor and genuine interest in ensuring my satisfaction left a lasting impression. I cannot recommend Brian's customer service enough. He embodies the epitome of exceptional service standards and is a true asset to the Audi dealership. If you're seeking a seamless and enjoyable experience, look no further than Brian. His professionalism, attention to detail, and willingness to go above and beyond truly set him apart. He truly deserves a longdue promotion.Thank you for making our Audi experience a memorable one. We look forward to continuing our relationship with Audi, thanks to outstanding representatives like Brain Balinski. Thank you, Brian, for your outstanding service and dedication to exceeding customer expectations. You've undoubtedly earned my loyalty as a satisfied customer.

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.

Wonderful service! fair price overall excellent experience Jamie was terrific and very accommodating and friendly

So,we have a 14 Traverse and wife wanted smaller SUV.We were gonna get an Esape Titanium,but happened across this tiny gem of Envision PREMIUM II. Great ride,the amenities are many,loved AC seats in the heat with sunroof open.phenomenal ride,yes,gas mileage not as good as hoped,better than my Traverse though.Gove this title guy a try,4cul turbo is a go,and it hugs the curves!!!!

Great dealership. Easy going people, they take their time to explain everything you have questions about and try and help you anyway they can. Kevin was awesome to work with!

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

Brought my jeep in with next to no notice, and they were able to detect the problem and fix it by the next morning. Asked about my tire leaking air, and the found the leak and didn’t charge me since they felt bad for not looking before I asked. Great customer service!

I love my Buick Envision ST - it drives like a dream, has all the comfort and convenience I could ask for, and then some! The ride handling is immaculate, smooth contoured curves make it look really sleek and I get lots of compliments on the new car all the time!

Great service! Warranty handled with ease, would recommend and will be returning/coming back next time

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

amber was very helpful. she made buy a car very easy. go see her for your new chevy

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

My only complaint is that I cannot seem to close the door mirrors. Small complaint and not really a flaw but cosmetic. The car is amazing. It has plenty of room and acceleration. It is comfortable and luxurious too.

First of October we drove from Ohio to Vagas and back throug Wyoming good gas milage and loved the ride. Recommend it buy for comfort and value.

My daughter purchased her very first car at Harvard Ford. From the moment we arrived to the time we drove off, we had a great experience. Brandon Groad and team were fantastic! He listened to what we wanted, never pressured us, explained everything, was fair and honest. We highly recommend Harvard Ford to anyone thinking about purchasing a vehicle! You will not be disappointed!

This is my dream car ! I love the leather interior, the color inside an out! The heated seats! The smooth ride! I also got the lex protection an love it!! I highly recommend this car an the service department. Great people!

Our sales person, Joel Storm, was friendly, informative, energetic, and interested in what I needed in a car. He helped me pick out the right vehicle for my needs.

Purchased a new 2023 AWD Envision December 2023. Dealer offered HUGE discount with $12000 off. I suggest shop around. I traveled from Las Vegas NV to Portland Oregon for mine. Essence package with panoramic roof and xx package. Ride is more firm with 20" tires vs standard 18". I love it. People that ride in it love it. 5000 problem free miles. AWD system works great!! I would be upset if i paid sticker price. With the HUGE discounts offered.. IT IS GREAT!

Great customer service.Thank you Fil, Greg and Ulises for making every step as easy and hassle free as possible,Quality vehicles at reasonable prices.

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.

Nice and all staff are very friendly, and everyone there was so much fun, and Ed Wanland have a great time to work out for me. Thank you

This car easily met my expectations on comfort and performance. I love the color of the car and the interior. The car is easy to maneuver. Thank you Bryan Koestner.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

I just purchased a envision 2023 in Jan 24 have problems with the emission light coming on and it hasn’t gotten better always something else when I take it in after they fix the problem what do I do I like the car how do we fix the emission lights problem?

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Great people. Great service. Highly recommend Erick and team. They will give you a solid deal

The interior features of this car are unbelievable! If you have kids this car is a no brainer. The interior layout is a great use of space and having 3 kids they now call my car the LIMO! So many options for charging, WIFI, navigation, we have the built in screens in the headrest, nothing to not like so far!

The exterior is sporty. The placement of the vehicle's features are well placed. All three rows give even tall people room, such that they do not feel confined. With four adults and a toddler, we were able to have enough space to carry all planned luggage and snacks for a 2400 mile round trip journey. With all this space, I can still get this vehicle inside the garage.

The salesman Dylan was very knowledgeable, upfront, and honest. He made me and my family feel at ease and made the process effortles. He got us into a great vehicle and we appreciate that. This was the 3rd dealership we visited that day and as soon as we arrived we knew this place was different and we felt comfortable. I highly recommend coming here. Awesome service and great vibes

Really like this SUV! Wanted more room than my Encore. Has everything I need! Good feeling when friends tell you how much they like the ride and the looks! Wife now driving the Encore, and she loves it!

Great experience, friendly and courteous staff, no surprises. Andrew was a pleasure to work with.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

I recently had the pleasure of working with Exclusive Autohaus, and I can confidently say that they provide an outstanding experience from start to finish. From the moment I walked in, the staff was incredibly friendly and professional. They made me feel welcome and took the time to understand my needs and preferences. About four months ago, I purchased a 2014 Audi R8 from them, and I couldn’t be happier with my decision. The car is in pristine condition, and it’s clear that Exclusive Autohaus takes great care in selecting and maintaining their vehicles. The entire process was smooth and transparent, and I never felt pressured, which is a huge plus when buying a car. What really stood out was the level of customer service. They went above and beyond to ensure I was satisfied, answering all my questions and offering helpful advice. The team at Exclusive Autohaus is knowledgeable and truly cares about providing an exceptional experience. If you’re in the market for a vehicle and want excellent service, a great selection, and a no-hassle process, I highly recommend checking them out. I’ll definitely be returning for any future car purchases!

We love this car. I've had Lincolns including the Navigator, high end Chrysler vans, "luxury" Fords like the Eddie Bauer Expedition and Mercury Mountaineers and this is by far my favorite vehicle. The Enclave projects luxury and backs it up. We have the Premium edition. The ride is excellent and far outclasses other SUVs we've owned which rode more like trucks. Plenty of room and a 5 star safety rating make it ideal for toting around the Grandkids. We went AWD for Michigan winters and plowed right through deep snow. A little more power and a little better gas milage would be nice but it's worth the trade off. 18 mph city is better than the Buick Regal Turbo we replaced and this car rides better too. I'll take the 23 mpg on the highway. As a 70s rock and roller and 45 year radio industry veteran, I love the Bose sound system. Especially when no one else is in the car! This is by far my favorite overall vehicle in 47 years of ownership. And yes the Kids and Grandkids give it 2 thumbs up!