Used Buick cars for sale near Norfolk, VA

I visited this dealership looking to buy a used car. I ended up selecting another dealer, but not because anything this dealer did, just that I found another car that suited my needs better. The staff was very courteous and pleasant, and the facilities was excellent. Lyndon, who was my salesperson, showed me a Toyota Corolla, and I had a great time test driving it. He was very informative about the car and the buying process. While this is a big dealership, I felt looked after, and really appreciated their time.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

We were a little hesitant to go shop for a new vehicle with COVID, but the dealership was very clean, everyone was wearing masks and social distancing. We made an appointment with Joe Gonzalez and he was excellent! He was knowledgeable about the vehicle and he was awesome to work with. I would give Joe and the dealership 10 stars if I could!

I love my Buick Envision ST - it drives like a dream, has all the comfort and convenience I could ask for, and then some! The ride handling is immaculate, smooth contoured curves make it look really sleek and I get lots of compliments on the new car all the time!

Very knowledgeable and supportive staff that made the buying process very seamless.

I have had no real problems, except maybe the cheap tires they put on when its new. 23,000 miles and down to the wear bar. Sometime the info screen is frustrating to get the right pressure to find songs with the music channel I have. I do worry about the short warranty. 3 yrs 20,000 miles which is over. I cant believe that I overlooked that. I worked at GM for 8 yrs so I got the discount and that was why I bought it. If I had to do over I would by one of those Asian cars with 10 yr 100,000 mile warranty. Though I have had no problems so far. I only put about 7500 miles a yr on my car. I have 23500 now.

Good people, I love the place! I went to pay and they were very kind to me. I liked the way they treated me!

The car rides great. It's very roomy and comfortable and stylish. Great size for a large family but also sporty enough for singles that like to go skiing and snowboarding like us.

Fred Patterson is an awesome sales rep. His knowledge and customer service experience is very helpful. He made my car sale as comfortable and efficient as possible. He will get my business again..

I had the pleasure and great fortune to work with Michael Tierney at Banks Chevrolet-Cadillac in Concord, NH to purchase my new Buick Envision on Saturday. Mike is by far the best car salesman I ever worked with! Mike was extremely patient and allowed me to test drive (3) different makes of SUV's so I could make the best-informed decision on which SUV to choose. The entire time Mike answered all my questions, suggested all the possible options for each type of vehicle and did NOT put any pressure on me on my decision of which SUV I purchased. I cannot say enough about what an amazing experience I had with Mike. Not only was Mike phenomenal; every dealership staff member I had the pleasure of meeting and working with were extremely helpful, polite, attentive and added to this being such an amazingly positive experience! The receptionist that greeted us was wonderful and offered us water and checked in on us throughout our visit to ensure we didn't need anything. Jeremy, the Sales Manager, also came to introduce himself and I had the opportunity to share what a fantastic salesman Mike is! I had the opportunity to complete my financing working with Beau who was also extremely helpful and was able to get me a great loan! I have purchased many cars in my lifetime, and I will never go to any other dealership for anything related to the care, maintenance and purchasing of any other vehicles!! I strongly recommend and encourage anyone looking for a phenomenal car buying experience to go to Banks and meet their fantastic staff and see the MANY cars they have to choose from! You will NOT be disappointed!!

The exterior is sporty. The placement of the vehicle's features are well placed. All three rows give even tall people room, such that they do not feel confined. With four adults and a toddler, we were able to have enough space to carry all planned luggage and snacks for a 2400 mile round trip journey. With all this space, I can still get this vehicle inside the garage.

The vehicle was great EXCEPT for the shifter which was the worst type EVER that GM designed!! I had family that could not figure out how to use it!!

So far its been a good vehicle. It's drives and handles well. Safety features excellent. Gas mileage excellent. Hugs the road good. I like the camera in rearview mirror.

This car easily met my expectations on comfort and performance. I love the color of the car and the interior. The car is easy to maneuver. Thank you Bryan Koestner.

experience was good as always. was there to get my car service. customer service was on point as it always is. i have no complaints. Fred Patterson is always a pleasure to be in company with. He really takes care of the customers and make them feel at home.

Happy with Crown Buick and Tammy Wagner leased 5 vehicles over 13 years highly recommend sales and service also service ask for John and pit stop ask for greg

Everything is good to go. Service is good. Not a long time to fix car. I would recommend this dealer ship to anyone.thanks again

This car has been wonderful. I bought it new after researching many cars. It has lived up to the hype. It rides wonderfully, the turbo kicking in is smooth and quick. It is very safe for my family with all the safety features and is easy to maintain. I love the all wheel drive, adaptive cruise control, blind spot and very comfortable power everything including leather power seats with memory and navigation and hands free calling. Yoohoo!

Demario was both professional and personable and made the entire experience incredibly simple. It was truly a VIP experience.

Dearrell was a great salesman. Everything was good fast past. I highly recommend you buy a car from here. They will work with you and find the of your dreams.

We were very satisfied with the salesman, Ryan. He was enjoyable, personable, and comprehensive of our particular needs in searching for a car within our budget. Aside from the accustomed manager/customer wrangling negotiations, the paperwork was handled satisfactorily. Beautiful showroom and great selection of Toyota models.

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

Great, simple buying experience! Between Lennox, Jeff, Paul, Steve and Nick, no complaints on anything everything was done exactly as said and ready to go. The Hall team would get my business again and is a friendly dealership.

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.

Working on 2 years now with my new Buick, looking at this vehicle from the outside you really feel like you’re looking at an expensive car, the inside of the car is nicely done for the price point. First model year for the Envista. You have to expect some issues., I had my car in twice to have the radio reprogrammed or updated whichever you wanna call it. I’ve had the sunroof motor replaced as that has worn out. I haven’t had any other issues with the vehicle, the ride is great. It’s fairly quiet, it gets great gas mileage and it totally suits my need as far as space , comfort, and appearance. There are just a couple of things that I would change about this vehicle if I could. First, I would upgrade the sound system to something better, the sound system is pretty good but I bought the Avenir and one would think that model should’ve had a premium sound system. Express up windows could’ve been added, not just expressed down. The car could’ve used some additional sound deadening material. Buick are known for being quiet vehicles, I think the additional sound deadening and also maybe an 18 inch wheel in the satin nickel finish would’ve been nice. I have the 19 inch wheels and I think the 18 inch would’ve given it a better ride but it’s still pretty decent. The car is quiet however it is not that Buick quiet that I’ve had before in other Buicks. Would I buy this car again, probably not but not because there’s anything wrong with it, just because I would probably want to change. I’m at retirement age so I did buy this vehicle knowing I’m going to keep it probably as my last vehicle. Is it a nice vehicle absolutely, is it worth the money? Absolutely, should you buy one of these that’s entirely up to you after a test driving it, but I don’t think you would be disappointed as long as you understand what you’re paying for. You are not spending 40 to 50,000 on a vehicle buying this car and you’re getting something that looks definitely like it could be worth 40,000.

This dealership is by far one of the best I've been to, great attention to detail and great customer service. Also they're taking very good measures in this though time with the Corona Virus in maintaining social distance a much a posible.

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

Martin Gross was awesome very friendly and helped me get a car with no money down definitely will recommend to my people. Thanks martin your great

Whoever designed my 2919 Buick Encore was the best of the best. My wife and I love this car so much. I’v had a lot of cars over the years this one is the best. It is a great car and I love driving it.

I had the car for about a month and I love it. It rides like a dream. The only thing I don’t like is the center console doesn’t have adequate storage, it is very small and the lighter outlet is inside on the bottom so you really can’t store anything in there.

Jason helped me find a vehicle in my price range and Chuck was able to quickly find a loan with a low interest rate. I highly recommend.

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

The reason why I am writing this is because I know the mileage is off because there is no way I can drive 100 miles in the city in one day it's not possible. This is a complaint for me because I feel it needs to be looked at.