Used Buick cars for sale near Rochelle, IL

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I’ve had my 2019 Buick Envision since January of this year (2023). We were traveling from GA to MS today and for the first time ever after hitting a bump two different times (a couple hours apart) our vehicle started vibrating and shaking terribly. Very concerning.

I went to work one morning and didn’t realize I had a flat until I had other employees asking what my vehicle looked like. Once I confirmed it was unfortunately mine, I reached out to Ken Nelson who was able to pick up my vehicle at my work, put my spare on, take it to their shop, fix my tire (plugged and not replaced!), return my vehicle to my work and sent me an invoice to pay after I got off work. It was like it never even happened and they took care of all the hassle for me! Could have been a really bad day trying to figure that all out after a 13 hour shift. They have amazing customer service! And I didn’t even have to get a new tire! 10/10 recommend!

I have owned this car for almost 2 yrs & it’s been very reliable & comfortable especially on long trips I would definitely buy again very happy with it.

My initial review is posted at the bottom. I have changed my rating from do not buy, to good. It appears that KUNES Sycamore has recently hired a very competent Jerome Witt who, albeit after 6 months resolved my issue within a couple of days. If you have an issue with KUNES, I highly recommend contacting Jerome. Below my original Issue: If I can stop just one person from buying a vehicle from November 5, 2022 By pljo on DealerRater If I can stop just one person from buying a vehicle from this non-responsive dealership, I consider my efforts a success. I purchased a 2009 Mercedes SL550 (48,00miles) from this stealership and added a "Bumper to Bumper aftermarket warranty" which I paid for separately from the car through Kunes. After 3 weeks (1,500mls) the car developed an issue with a suspension damper. Kunes quoted a $1,500+ repair charge and of course it was not covered by the "Bumper to Bumper warranty". Multiple emails to Eddie Boliaux (GM) has proven to be futile. Please think twice before dealing with these people, especially if they try to sell you a useless aftermarket warranty. Kunes is just not worth the visit, or business. :( Rating breakdown (out of 5): Customer service 1.0 Buying process — Quality of repair — Overall facilities — Overall experience 1.0 Does not recommend this dealer

The exterior is sporty. The placement of the vehicle's features are well placed. All three rows give even tall people room, such that they do not feel confined. With four adults and a toddler, we were able to have enough space to carry all planned luggage and snacks for a 2400 mile round trip journey. With all this space, I can still get this vehicle inside the garage.

My wife and I recently purchased a new car for her at Kunes of Belvidere. I am in sales and I have purchased many cars over the years. I’m not easily impressed but, I have to say, “Mo” Owaynat the general sales manager and numbers guy went over and above to get a deal done for me and my wife. On top of being a really nice guy, he worked hard to get a deal done that fit our needs and I felt the whole time like he was working as much for me as he was working for the dealership. He is a good human being. Go talk to him and you’ll see what I mean. And our experience with our sales person, Robert “Brinck” Brinckerhoff was fantastic. Being in sales, I very much appreciated his congeniality, low pressure approach, and his customer centric interaction. I felt like I made a friend. If you’re in the market for a car, go see “Brinck

We have always had an excellcant experince with Wheels by RT! They the best quality used cars in the area for best price. We have purchased cars with them for over 15 years.

I have purchased several cars from Wheels. They have amazing customer service, they make sure it is the right car for you, and they follow up to make sure everything is perfect. HIghly, highly recommend this dealership.

Purchased pre owned with 56k miles. Everything seems to be great thus far. The only thing is I’m not sure the AC actually works as I normally keep it set to the “Auto” function. And when the temperature got up a little warmer than normal it didn’t seem to make the adjustment.

This was my third vehicle purchased from Ken Nelson. The price was fair, the procedure went well, everyone was polite and professional. The sales rep, Chris Morgan, spent several months looking for a vehicle that would fit my needs. With his patience, one was found. I highly recommend Chris to anyone looking for a new or used vehicle. He did a great job finding mine. I'm happy with the purchase and driving the vehicle is quite an experience with all the new technology on it.

The car is beautiful inside. The seats are comfortable. I have a heated steering wheel and seated seats. The car has an automatic starter. I put high test in engine and the pick up is great. I put gas in the tank almost every two weeks. I love the car and would highly recommend it. Best car I ever drove.

I recently had to bring my used car in for a vibrating brake pedal, and the service I received was outstanding. The experience was impressive from the moment I drove in; a machine automatically checked my car's alignment on the way into the service bay, which is very impressive. -- What really set them apart was the customer service. Not only did they provide a convenient shuttle to and from work, but they were also completely transparent and honest about the repair. Instead of pushing for the more expensive option, they suggested I resurface the rotors, which saved me money. -- That kind of integrity is few and far between; it earned my complete trust. I had a fantastic experience, highly recommended!

Have had this car for a month. Everything is so well laid out and the MyBuick app is so easy to navigate. The mileage is fantastic. This is my first new car (ever) and my 3rd Buick overall. I love it!

This was my second time buying a car, and my first time going alone since I'm 19 and had only gone with a parent before. I was definitely a little nervous going in, but once I met Terry I felt like I had nothing to worry about! He was super duper helpful and was kind enough to make sure to explain everything to me in a way I'd understand, and I ended up purchasing a beautiful 2017 Jeep Renegade Sport! Couldn't have asked for a better dealership or a better experience!

I know that here in Northern California, Buick isn't a very popular brand, but that means I was able to get a stunningly good deal on my new '23. I traded up from a low mileage '18 Buick Encore (not GX), and at the time of the transaction, it had a remarkable trade value. My dealer did a outstanding job on pre-sale prep and delivery. My sales rep answered my every question. I enjoyed the prior vehicle, and feel this new one will give me the same kind of driving experience. My added safety feature is the front accident/pedestrian avoidance and lane keep assist. I haven't had to use either yet, but feel good about having them aboard. This Buick strikes me as a hidden gem, full featured but still available at a price point that blows the other comparable Asian built imports out of the water.

This is an update to previous review. I bought the cerma plate protection package but was unhappy with the interior. I took it back and it turned out that nobody even worked on the interior. They did it while I waited. If I hadn't taken it back I would have paid for something I didn't get. The service dept. was a little upset with my mood and attitude, but when they found out no-one had even worked on my interior they were very apologetic and nice about it and thanked me for bringing it to they're attention. I don't like dealers and this is a perfect example of why.

For the money you can't do much better. Quiet, sleek and has lots of options available. Has plenty of room and storage for this class of car. Love the AWD version as I live in a part of the country that gets a fair amount of snow.

Have bought multiple vehicles over the years from this dealership. Will continue to do so. Quality used vehicles.

As they promised a 100% reimbursement, I paid a substantial sum of $23,000 my hard earn money and received nothing in exchange.They scammed me into depositing my hard-earned money in the hopes of receiving something in return, but they prevented me from taking it out for the past few month. Stealing my money was their only goal. However, with the assistance of these recovery experts called ULTIMATE RECOVERY FIRM , I was able to retrieve my money and have it returned to me. You can also contact them through their web for assistance, as I'm sure that many other victims may also require this information. went ahead and filed a refund case against them through aixa.     Contact: Email: ultimaterecoveryfirm @ 𝐠𝐦𝐚𝐢𝐥. 𝐜𝐨𝐦   WhatsApp: ‪+ ..1 ....7 ...8 ....6 ....4 ....3 ....2 ....2 ......1 .....7..... 8 ...

We had a great experience with Wheels by RT and especially with Terry Burke. We started just with looking online and calling with questions. Terry was very helpful and even helped us find something better than we had originally been looking at. He was attentive when we called and helpful when we came in for a test drive. We especially appreciated that he was not too aggressive in his sales approach but was very professional. In addition, even after the sale, he followed up by asking us how everything was going. We were very happy with the entire experience and would definitely consider buying from Wheels by RT again. As a side note, we also appreciated that we didn't have to worry about price negotiation as they price the cars as low as they can. Not feeling like we had to haggle was great.

As over many years Buick is in the background, however I have owned both, and the Buick outshine the Cadillac ever year. If you want to impress other 's and spend money go with the Cadillac if you want to enjoy your car buy the Buick. That said start looking at the envision on up

everyone there was super helpful and genuine, made the process super simple and I was in & out much faster than previous dealerships. Highly recommend working with this dealership!

Good service thank you. Easy drop off and pick up. Good service thank you. Easy drop off and pick up. Thank you again. Good service thank you. Easy drop off and pick up.

The only reason I gave the interior a 4 is for the icons on the informations screen for Music, information and home, etc. are very dim and hard to see, especially during the day. After a while you know where they are and can just touch the area to get to what you want.

I love this car and it’s loaded with safety features and it’s pretty fast, a fun to drive car. Also pretty comfortable so if you’re looking for a nice car get this one.

The salesman worked with me thru text messages and answered all my questions. I was apprived fir a loan quickly thru their finance dept. The salesman picked me up and drove me to dealership. I was abke to drive the vehicle then. The finance gentleman was very thorough and efficient. The experience was all very positive and I would recommend buying from this dealership.

Love this car! We were sizing down after three JEEP grand Cherokees and a Buick Enclave. We finally went with something more like a car. I am always attracted to more interesting and unusual (wouldn’t know it by my last four cars!) and when I first saw one of these I was so intrigued I had to research it. Then search the country for the color and options I wanted. They are a bit rare! But they drive like a dream. And always garner interest among other drivers. It is quick, has been extremely reliable and carefree. And the sure-footedness of all wheel drive has been great in the rain and snow of the Pacific Northwest. Plus I’m getting over 30mph flying across the west on regular unleaded! And it is cavernous, both in overall capacity, but even for my 6+ footer boys in the back seat. I haven’t been as happy driving a car since the sport cars of my youth! Only giving it four stars in comfort because the drivers seat is a little too narrow for long hauls for my larger frame. But the fun makes up for it!

We had purchased a vehicle last Saturday. Did not pick it up because it had a check engine light on. They were going to fix. But it had a bigger problem and the told us. So we got all are deposits back. Very honest dealer. Could have just sold it to us. Ron was the salesman

I bought 2014 Premium AWD used w, 30k miles and odometer now reads 179k. The car has been very reliable , I have replaced the water pump, timing belt, and done brakes and oil changes, I also fixed the manifold/valve cover issue. These were all normal Repairs . I am pretty good with maintenance, so that is key w this car. If you just drive it, don’t change oil or fluids then like any car you will have problems . This one has been very good .

My entire family are totally thrilled buying cars from Gary Mauerman. That guy is the Very Best. Should be called " MAUERMANS SPEEDWAY "

The Encore offers a very quiet and smooth ride. It has the get up and go when needed and handles really well. Drivers seating position is great for tall or short people but the seats aren't geared towards (wide) people, no disrespect intended. The car isn't very wide and the interior shows it. Driver and front passenger must share the one armrest on the driver's seat. A/C & heating knobs are not illuminated makes them hard to see at night. Back seat room is OK. Storage area good for groceries but not much else unless you raise the rear seat and lower the seat back. Doing this we were able to get a new mower in the box inside without any problem. Almost 30,000 miles with only regular oil changes and tire rotations. No mechanical issues at all! One of the best cars we have owned. Not to mention we bought it new while offered at $10000 of of list price!

Only owned for 2 weeks. So far a good ride. Can’t speak to reliability as haven’t put many miles on it. Looking forward to doing so.

We viewed a 2024 KIA Forte online, and Gary was great in assisting us in the process. Stand up salesman. After buying the car I noticed a decent crack in the body underneath the front bumper. Gary had told me to reach out for anything so I did. He quickly consulted with the GM who said they would charge me there cost with minimal labor. I should’ve noticed it originally so I really appreciate the help with the estimate. I will be back to get fixed. Also thanks to John in collision. Very knowledgeable and friendly. This is our second car from here. Thanks again team

We love this car. I've had Lincolns including the Navigator, high end Chrysler vans, "luxury" Fords like the Eddie Bauer Expedition and Mercury Mountaineers and this is by far my favorite vehicle. The Enclave projects luxury and backs it up. We have the Premium edition. The ride is excellent and far outclasses other SUVs we've owned which rode more like trucks. Plenty of room and a 5 star safety rating make it ideal for toting around the Grandkids. We went AWD for Michigan winters and plowed right through deep snow. A little more power and a little better gas milage would be nice but it's worth the trade off. 18 mph city is better than the Buick Regal Turbo we replaced and this car rides better too. I'll take the 23 mpg on the highway. As a 70s rock and roller and 45 year radio industry veteran, I love the Bose sound system. Especially when no one else is in the car! This is by far my favorite overall vehicle in 47 years of ownership. And yes the Kids and Grandkids give it 2 thumbs up!