Used 2022 Cadillac Escalade for sale near Brookhaven, GA

The customer service was great. I have tow complaints: 1. A 3% surcharge when using a credit card which everyone pays with. 2. The waiting room was freezing. I know it?s extremely hot outside but it was very uncomfortable in the waiting area.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

It has been an awesome experience. Michael Mills was a pleasure to deal with and so was the rest of the dealership. Everyone at the dealership was very courteous in answering my calls and questions even when Michael Mills was not available to do so. Ferrari of Atlanta is a very reputable dealership. The whole experience was amazing including follow up and additional questions and transactions months after the original purchase. Michael Mills made me feel very comfortable with making my first 'sight unseen' very large purchase. It is very hard to put your trust in someone to be your eyes and ears for you when you are thousands of miles away, and you can't even take a 3 day trip to fly in and check things out for yourself. Michael made me feel very comfortable with this situation. He answered all of my questions via phone, text, and emails. He even sent me some detailed pictures and videos that pertained to my questions and concerns. They all went the extra mile even with setting up and scheduling the pickup and delivery of the vehicle via a car transport company with a covered trailer. Michael sent me updated info with pictures of the pickup and loading of the vehicle when it was on it's way to me. My local servicer, who received the car in for me to do the local state inspection etc., was amazed by the quality of service and the product itself. Although, he was not surprised. He knows all of the large and small dealerships that sell new and used Ferraris in the country. When I told him that I was looking at a vehicle at Ferrari of Atlanta, he told me that I should feel at ease. He assured me that I would be receiving the best service possible from them. My servicer has been in the business for many years. He assured me that I would be very satisfied with a car from Ferrari of Atlanta, because he and his clients have had good experiences with them. I am sure that the great service will continue beyond the initial purchase. It already has. Thanks so much.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

They handled everything quickly and efficiently. Great dealer and sales rep. I was in and out quickly.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

I like the video from the mechanic my service agent very knowledgeable and helpful. Friendly place to have your car serviced The facilities are clean

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

Just got my new Cadillac Escalade from Hennessy Cadillac and I love it so much! Thank you Reginald Batts for making this experience 5 star all the way. If you are interested in a Cadillac I highly recommend working with Reggie. He’s the best!

Great, smooth experience. No pushy salespeople, nice facility. Price was exactly what they quoted me. Very happy with my experience overall. I would recommend this dealership.

Benjamin Clark was an excellent young salesman. My wife and I were very impressed with his professionalism and courtesy. I’m satisfied with my purchase and have peace of mind from my shopping experience.

Victoria in the business office provided awesome customer service. Thank you Victoria. You ROCK! Needed information on my extended service plan because my vehicle was disabled and I did not have the paperwork on me . She took the time to find the information for me.

Nader was very easy to work with. He listened and answered all my questions. Only snag I ran into was a fee that was tagged on was not mentioned until time to sign paperwork. When questioned rate was reduced. I love my odyssey

Mr. Klause was my sales guy and HE WAS AWESOME!! No haggling. I told him what I wanted. I told him my budget and he made it happen!! I'm driving my dream car! Ms. Anita was AWESOME too at signing! I'm truly grateful and God blessed me real big!! Thank you Carmax Stockbridge! Thank you Mr. Klause and Ms. Anita!!

I found my car on the internet and scheduled a test drive with Kiara. I was her first potential customer. She did a great job even though I might have scared her on the test drive. I ended up coming back after I sold my truck and was able to work a fair deal after some good negotiations. Part of my negotiation was to bring my car back and have a few things fixed on the car that I wasn’t happy about. After about a week, I was able to bring my car back down to drop off for a few days while the work was being done. I worked with their finance guy Keon. He lined me up a loaner to drive while they had my car. After about three days, the work was done and I went to pick my car up. I was very pleased with the outcome and they even fixed a few other things that we didn’t agree on but new I had questions about. They listened to me as a buyer and were willing to work with me. If you want to avoid big dealerships, they have a great inventory up nicer cars and are great to work with. I will shop with them again!

Although I haven’t purchased a vehicle yet, they were very understanding of my situation and did not try to pressure me into anything. I appreciate that approach!