Used 2023 Cadillac Escalade for sale near Conroe, TX

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

After searching for a good month for a used vehicle I finally found a dealership that would work with me with my trade in value, Laurel Williams and the sales managers moved mountains for me trying to get into a vehicle I wanted. I highly recommend Bayway Cadillac of the woodlands, top notch customer service and a pain free buying experience! Thank you! I will definitely be coming back for the next vehicle purchase.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Great support and follow up on my services. My service manager was great on explaining what was needed. All necessary services were completed on time.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

The service and staff was great. They helped me find the vehicle of my dreams. I definitely recommend them. You will not be disappointed. E

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Lisa was fantastic in helping us find the right car at a price we were happy with. She was honest and clear which made our shopping experience superb!

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

Valet service for pick up and return of my vehicle was the best. On time and communication was by text and very informative. Good job. I will use the valet service and Planet Ford in Spring again. Thank you.