Used 2023 Cadillac Escalade for sale near Highlands, TX

The best Customer service you can ask for! Sewell took care of me the whole way and more! My salesman Jerry was kind and helpful to me and my family!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

This is my second time buying a Mercedes from Star Motors Used car dealership. Tony helped me with my first car, and Justin the Used Car Manager helped me with the second one. I purchased the second one today and I am extremely happy. The Used Car Team is extremely kind, and professional. Justin made sure all of my needs were met, and the experience was grand. He always makes me feel like I’m important and my satisfaction matters. Thank you Justin, you are a class act.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Quinton Woods was my salesperson at Planet Lincoln. Quinton was an excellent salesperson. He was knowledgeable, polite, and patient. I visited with Quinton over a six month period before deciding which vehicle to buy. He was always available to answer questions and did not pressure me to make quick decisions. After the sale, he still made himself available for any questions. If you are thinking about buying a Lincoln and you want an attentive salesperson, ask for Quinton.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

I had such a great experience with this dealership! Everyone was super friendly, professional, and helpful throughout the whole process. The car was exactly what I was looking for and everything went smoothly from start to finish. Huge thanks to Mr. Greg for going above and beyond to help me out — he made the experience so easy and enjoyable! Definitely recommend this place to anyone looking for a trustworthy dealership and great customer service.

My recent experience at Central Houston Cadillac with sales rep, Justin Morris, was phenomenal. Very patience, explained everything reference turning in my car, pay off and purchasing a new 2025 CT5, He worked with me until I got my numbers, although they got theirs. Also, he made sure that I would get into the Financing Dept. by getting information from me a day earlier. Thanks Justin Morris for your expertise help.

Sales & Financing straight forward & to the point. Must actually drive to determine if maintenance packages are worth the extra...

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Thank you Tom Peacock Cadillac Service Department for taking care of the issue with my car and the great customer service. OUTSTANDING is the word for the good work and service. No doubt I will be back when I need my car serviced again. GREAT JOB! Evonne S.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

This has to be the best car dealer I ever bought a car from. I was in the market for a 2022 Jeep Wrangler Sahara, and I saw the vehicle I wanted to buy from their website. I called this dealer, and spoke to Jaime Marroquin, their internet manager and my salesman. He explained to me the process of securing this vehicle since I live in San Antonio. A few days later, my girlfriend and I flew to Houston, and Mr. Marroquin took the extra step to pick us up from the airport. Everyone at the dealership, from the manager, finance staff, and others, greeted and treated us as if we were important. We were done and driving back to San Antonio in a little over an hour. I will be back in the near future to buy my next car from them! They deserve 10 stars instead of 5!!!

The service is normally pretty Fast, I always appreciate the complimentary car wash, and the customer service provided. Claude helped me during my time there and was professional and efficient