Used Cadillac Escalade for sale near Belle Isle, FL

I will begin by saying that I really enjoyed my experience at the Mercedez of South Florida - Service Center. Viktor was outmost pleasant, patient and courteous throughout my experience at the service center. I was visiting family from New York and my engine light came on as I was driving down to Florida. I drive an IMG Mercedes GLC 63S Coupe. I called up Mercedes of South Florida - Service Center and spoke to Victor and he told me to bring my car in for a check up. When I arrived I got to sit down in Victor's office and explain how and when the car started to show the engine light. He explained that he would like to put the car in the Mercedes Diagnostics to see what codes the car registered when the engine light came on. When I purchased my vehicle I got the extended warranty of 75,000 miles. After a few minutes, he came back and explained that the car had leaks in both the turbos. He continued to assure me that he would take care of the issue with no problem. The service center looked very busy since it was the day before New Years Eve. He kept coming back to me periodically to make sure I was being taken care of. That showed me that he really cared. After the repair was finished he apologized to me for the time I spent there waiting away from my grand-son that I was visiting. They replaced the two turbo clamps so that there is no more leak. I in return thanked him for his support and care that he showed towards me as a customer. My car now runs smooth and is in great shape. Viktor you are a great person and wonderful human being for showing me great patience and respect. Mercedes of South Florida - Service Center will be proud to have you in their staff. I would not be surprised that you someday get promoted to a higher leadership role because of your patience and communication skills you have with your customers and people around you. I had one of the best experiences away from home in car service center. Thank you Viktor and thank you Mercedes of South Florida for this wonderful experience. I rate my experience a 5 out of 5.

Good experience from start to finish. Showed me exactly what I asked for without tacking on a bunch of extras before showing me final price.

This car would meet all my needs, travel in comfort, sits up high and rides like you could just. Keep right on going into the sunset

Really liked the car and staff was great to work with. Good variety and salesperson was very helpful. They followed up and made sure everything was good. Did everything they said they would.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I need an appraisal on a car .. Their appraisal is widely used and accepted.. I know I was made a fair offer ... Their offer put me in a good position for my trade in vehicle .. I have used them many times in the past and will do so again In The future

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I went there looking for a car not knowing what I actually wanted but Jay walked me through the process and helped me find the right fit. The service was awesome.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

The people I was very nice and work with you 💯 very recommended migdalys Ocasio I just bought toyota highllander thanks

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

This is a Cadillac Dealer and is the "Cadillac of the dealers"! Christian and Octavio made just our dream come true! They work with us and made every single possible effort to make our experience smooth and feasible. They are really customer focused listening to you to see how they can help for , off course, selling you a car but for you to be able to buy the car you want. They really let you feel like a family, take their time to explain you everything you need to know including helpful advice about cars, loans and more. Also I found out that Cadillac offer really a good value for the money, luxury and quality products. I do really recommend this dealer as the go to for the legendary Cadillac brand cars of your preference. Wish them all the best in their project on building a state of the art dealership and much business to make customer happy as I'm with my purchase. Great job!

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

this dealer has it figured out. I bought a 2003 Toyota Tacoma 4x4 from them. They let me take it to a local mechanic before purchase. They supplied me with the Carfax as well, actually offered it before i asked. When i called and asked about the truck the described it exactly as it was. No games. Zac and ito were amazing and treated me like family i will be sending business your way guys. Thanks again!!!!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

They served me super well with all kindness and professionalism and they got me the offer I wanted I recommend them 100 the big boss a professional and very humble

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Thank you Sunny for working so hard to find what I wanted! Your patience and kindness and perseverance were appreciated. You relentlessly worked so hard for us and it was noticed and I will refer you to my family members as well. Thank you, we will be using you again in the future.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Good, friendly, cordial, timely, excellent. We just couldn’t agree on a value of the vehicle I was interested in.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Melinda & Joy are excellent. They were very helpful & trusty. Highly recommended. Alexis also was on top of it. Will recommend this dealer to all my friends

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Enjoyed meeting team at dealership. Worked with Miguel and he was super easy to deal with during my review and test drive. Selection of high end cars was nice to see as well.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I was there about 4 hours total, they gave me a fair trade value for my ca. I was upside-down in the loan, but they found a way to make the deal happen. The staff I dealt with was kind and empathetic to my situation. I appreciate real people.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I just wanted to thank the crew at Massey Cadillac for helping me get the truck I was looking for and making it a smooth experience. I luv my new Ram 2500 ... Super nice & Clean! Thank you Les Martin

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Wonderful service! Friendly and felt good about all interactions. Best car buying experience ever. Our sales agent, Francis, was so kind.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Great dealership, easy to do business there. Inventory was quite impressive. Definitely will check their inventory when looking for another Mercedes. Salesman very knowledgeable. Check it out.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!