These guys right here are the most stellar group of individuals I've ever met. We got stranded out in Jackson hole with a broken front differential, way off the beaten trail. I called Jackson Hole Ford and got in contact with Fred Vatter, the service director at JH Ford. Fred had no reason to help us in our circumstances, yet he decided to call a tow truck for us, help us find a place to stay for the night within walking distance of the shop, and do a diagnosis on our truck free of charge. I've never met people who are so kind-hearted, and willing to help someone who is in a bind. Believe it or not, Jackson Hold Ford restored my faith in humanity - you'd be a fool not to buy a truck from them or get your car serviced by them.
Thank you for your amazing customer service, JH Ford!
Great ride and roomy
by Carp1 from Lima oh
December 26, 2018
Love it nothing better then a Cadillac got three sts dts and escalade love them all best vehicles for the money hands down ride power and commfy
These guys are serious about moving inventory. They sold me a pretty much brand new Toyota Tundra with 20K miles on it for rock bottom pricing. Any other dealer would’ve held onto that Tundra trying to get the most they could for it but these guys are only interested in serving their clients by selling cars at the best price. I was impressed.... Ive bought dozens of vehicles in my life and I NEVER had an experience as good as this... These guys have a great culture... glad to see them in Casper!!
by Scalade from Boston MA
December 19, 2018
I’ve owned a number of SUV’s over the last 30 years, including BMW, Mercedes, Land Cruiser, Ford Expedition and others, and this is the most comfortable and powerful of them all. Plenty of room for your passenger and equipment
Very smooth process in purchasing our “new” used car. Staff was great through the entire process without any pressure sales tactics. Would recommend checking this dealership out first.
2016 CADILLAC ESCALADE PLATINUM
by ROLAND from ARVADA CO.
December 9, 2018
HEATED SEATS ARE A JOKE DON'T EVEN GET LUKE WARM, DEALER SAYS THAT'S JUST THE WAY THEY ARE, FOR $100K THEY SHOULD WORK. I WENT ON INTERNET EVERYONE HAS THE SAME PROBLEM SINCE 2015 WHEN SOME DUMB xxx ENGINEER DECIDED TO CHANGE TEMPERATURE CONTROL, IT'S BEEN THE SAME FOR ALL THE YEARS EVEN THE 2019'S, WHY HASN'T THIS BEEN FIXED?
Everything was great with this trip especially the "you're not just a number" treatment! They didn't get it washed (which I wasn't even expecting) before I was there to pick it up so they gave me a car wash voucher to make up for it!
Nice looking tons of power
by Eugene from Thunder Bay Ontario
November 26, 2018
Noce ride tons of power from the 6.2 liter only a few negatives no working aux jack cant believe in 2007 no bluetooth and the seat in my 2002 Tahoe were 10 times more comfortable but for a really big vehicle it's not to bad on gas handling is not bad and tons and tons of power
We purchased this SUV because we wanted the extra room with 2 kids in car seats. Love it! Even though it’s 7 years old it drives like a new vehicle. I love the size of the vehicle, and I love how smooth of a ride it is. It doesn’t hurt that it’s gorgeous on the inside and out! I look forward to toting my little ones in this Escalade for years to come.
I regularly have my oil changed here (among other standard vehicle things); they are always very nice, helpful, efficient, and able to work with you. I had a major repair done on my vehicle, they not only gave me a brand new 2017 to drive while mine was fixed, but gave me updates on cost and when my vehicle would be done. They also wash your vehicle each time you bring it in!!
Simply great people, great service, and great business.
by Capitalist from San Francisco
December 18, 2018
Not a lot of leg room in second and third rows; needs hi-test gasoline; was told this as I was handed the keys; was shocked because my other Escalade did not require hi-test; the rear door does not open or close properly; thought I was buying a demo car; after purchase it was called a used car, which means you do not get full five-year warranties; pretty shoddy presentation
We went in to buy a new SS Camaro for my wife. Luckily we got Tim Starkey for our salesman. He showed us the car we wanted and described the features I wasn't aware of. No pressure or games from Tim.
We danced a little working on the price I wanted and we got within $500 of the number my wife and I discussed ahead of time.
Once we got to the buying part, the part we all hate, Tim walked is through and made sure we understood the process and that there was no hidden fees and no gotchas in the end.
If you're looking for a car, City is a good place. If you buy a car, ask for Tim Starkey!
Very reliable fun to drive
by D Galbreath from Quinton,Al
August 8, 2018
I love the fact it is rated as one of the safest cars on the road.
very comfortable and a lot of fun to drive
I highly recommend Ressler Motors! Brian was very helpful and informative, he listened to our needs and was able to find a great match. My husband and I are first time toyota owners and Brian couldn’t have made the process easier. They even have a small play area for kids - always a plus when you have toddlers!
Great ride! Drives like a dream!
by DRizzle79 from Baxter, MN
November 21, 2018
I love Cadillacs.. This is my second Escalade and they are great reliable vehicles. All the bells n whistles with safety and convenience features you could want!!
Richard Mulligan was outstanding as a sales person. He got us the car we wanted it a fabulous price and the service was incredible. We drove all the way from Jackson Wyoming to purchase the vehicle. It was well worth it! Thanks Richard.
We absolutely love it!
by Brian from Temple Terrace
January 4, 2019
This is the nicest car we have ever owned. We traded in a Yukon Denali and thought this would be the same but a little nicer and it is completely different. The touched of class inside and outside of the car make it a beautiful car we enjoy driving.
We gave TC a strict budget and specifications on the car we wanted. He delivered, not once pushing us into something more than we wanted. Drive to Belgrade and ask for TC.
by psw9201 from Aiken SC
October 29, 2018
We purchased this vehicle the first of October from Master Cadillac in Aiken, SC. Adam Rodriguez was a salesperson. It was such a wonderful car buying experience. The Escalade drives like a dream. I would HIGHLY recommend the 2015 Escalade and would HIGHLY recommend Master Cadillac and Adam!
I am not the kind of review guy (sorry, I am lazy), but have to give this one salesguy credits for his perfect way of serving me. Finally a guy that understands the need of customers, even on the phone.
Thank you Mr David bouchat, for your time and good advice. It was a real pleasure talking to you
by Sportsfan from Waukesha, WI
October 22, 2018
Test drove this car and it met all expectations, the new design inside and out is very good. They have added additional leg room for drivers and upgraded many features inside over previous models
Wayne and the crew are friendly and want to help you find what you want for the best deal. NO pressure ever!! Love the tech support...I just swing over there and they answer my questions!! When we were out of town hunting one day l locked the keys in the pickup...NO service for OnStar....Derrick found us somehow and saved us!!! :-)
by Swilliams from Washington
October 13, 2018
I love how it feels when driving and handling. It was a great upgrade for me and I'm very happy with my purchase. I Will look forward to upgrading again in the future with the Escalade.
I was impressed from the time I called to ask about the navigator . The vehicle was as described. I was really bummed that I could not buy it. Everything was exactly what I wanted but I just could not do the light interior color. The facility was small n clean (love the office dog). Parking was tight but they do well to accommodate customers.
The Cadillac Escalade is not only the best car
by BigDog from Bronx NY
October 24, 2018
This car has everything I need and my family is happy to enjoy the road trips in comfort and grace...
The Best ???
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