Used Cadillac Escalade for sale near Englewood Cliffs, NJ

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Wow! What a smooth and effortless experience!! I have to give a special shout out to Miguel, who helped my wife and myself buy an amazing used SUV - a beautiful Nissan Rogue full option for a great deal with affordable payment options. He was such an angel. Thank you Miguel. Thank you Magic Auto Sales. You are the best ❤️‍🔥🙏🏽 I recommend this used car dealership for anyone who doesn't want to get ripped off by preying dealers.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I had I had a really good time buying my car from Jonathan Cadme. he made me feel comfortable and he knew what he was doing.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I came across this car dealership by accident and I didn't regret it. I found a great Ford Flex with low mileage. The car is in excellent condition and the price is great. Everything went quickly and without stress. I am very grateful for the quality service!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Amazing experience, Dealt with Sal and could not be happier. He was very informative and made me feel as though I was with the vehicle even when I was a thousand miles away. Highly recommend status for ALL of my future buying.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I had an excellent experience at Fast Track Motors. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and helped me find a vehicle that fit my needs and budget perfectly. The buying process was smooth, transparent, and pressure-free. I appreciated how clearly everything was explained, and there were no hidden fees or surprises. The vehicle I purchased was in great condition, clean, and exactly as advertised. What really stood out was their customer service—responsive, professional, and honest. Even after the sale, they followed up to ensure I was happy with my purchase and answered any questions I had. I highly recommend Fast Track Motors to anyone looking for a quality vehicle and a dealership that truly cares about its customers. I’ll definitely be returning for future purchases!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

My experience with Prime Auto Imports was excellent. From start to finish buying a car from them was comfortable and easy. All members of this family-owned dealership were respectful, professional, and cordial. There was no pressure, and information about the cars I looked at flowed freely. Unlike other dealerships I visited, including major ones, the cars I looked at were clean and running smoothly. I love my new-to-me Mustang, and six months in, it is performing beautifully. I highly recommend this auto dealership gem!

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

Thank you Pasha for all your help and all support to get done with the process.

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

Chris was the best to deal with; quick and to the point would definitely buy another vehicle from him. Young boy but knows his profession.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

If your thinking about a car, Rivera Toyota in Mt Kisco should be your first stop. The friendliest and the most professional people. My salesman John Rossi bent over backwards to get me the best deal. I love my RAV4 hybrid. Thank you Rivera Toyota.

Purchased a car via web. Assigned sales associate, Sunni Wang was very professional and responsive and made the transaction enjoyable.

I am highly recommending Chris Deo, Salesperson at North Bay Cadillac. He had excellent communication, follow up and fairness. His professionalism and patience made the process very smooth for us. We were extremely satisfied with the overall experience of leasing our new XT 6. Chris is definitely a person you want to work with for this type of lease or purchase. Thank you Chris! Regards Charlene & Glenn Dertinger

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Had a great experience with Brooklyn Auto Sales, Denzel was my main contact person, he was there every minute of the transaction from beginning to after the delivery of my C8 3LT Corvette.

☆☆☆☆☆ Wonderful experience from beginning to end! I couldn't be happier! I appreciate everyone's help but I give all the credit to OLLIES MERCEDES. If it wasn't for his help putting all the pieces together with my Dodge Durango I'd still be scrolling through pics for one online. Friendly, not over the top and knowledgeable. Chrysler Dodge Jeep Ram Fiat of Manhattan is my go to dealership from now on. Once again thank you so much Ollies. Love my ride and love the demonic red color seats!!

What a wonderful experience it was working with the guys at Zen Motorsports! Excellent customer service from Pete and Gordon. They both treated me as if I were family and correspondent with me in a manner that was beyond exceptional. Honest and transparent commmunication regarding my interest in a specific vehicle and they’re showroom is prestine. They helped me get into my dream vehicle! If you are not only looking for quality vehicles, but also a smooth and ethical purchasing process, Zen Motorsports is the way to go! Pete and Gordon, I graciously thank you again!

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I leased a 2024 nautilus from Dana Ford . My sales man was Ahmed Khodir. He was very courteous and professional and he really worked with my wife and I and I am very pleased with him. He spent time to go over everything in the car so my wife and I were familiar with all the new gadgets. If anybody is looking for a car, I highly recommend him. Al Rago

This dealership is very good they worked with me for the past 2 months Abe and Ralph is very helpful I bought Benz with a very great price I highly recommended dealership to my friends and family

The gas mileage is not good. My headlight went bad The mechanic says These cars are bad for the baluster going out. The wheels sounds squeaky.