Used Cadillac Escalade for sale near Franklin, MI

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Went in for an oil change and tire rotation without an appointment. Was in and out in less than 45 minutes! Well done Deborah Springer! Definitely will be back!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Always have an amazing experience working with their staff. Always very friendly, and do their best to get you what you?re looking for! Couldn?t be more pleased with my interactions with them, will be a long time customer

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I had an amazing experience purchasing my used 2020 Jeep Cherokee back in May 2025. The salesman, John Griffin was absolutely fantastic! From the moment I shared my requirements and budget, he worked to make it all happen. He secured a great financing rate and found the Jeep of my dreams. I couldn't be happier with my purchase and I absolutely love my Jeep! John, your professionalism and salesmanship truly stood out, making this car-buying experience one of the best I've ever had. Thank you once again, John, and the entire team at Suburban Cadillac of Plymouth, for making my car-buying dreams come true. I will definitely be recommending your services to friends and family.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

They were great! Joe was very knowledgeable of the car and helpful in my decision.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

Lee was helpful.answered all questions.the price is higher than others i have researched.

I scheduled a test drive of a used GMC Acadia. My visit was a positive experience. Price was given to me detailing all charges. Test drive was fast and easy. Thanks. Tom.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

A first time customer I was blown away by the expertise and full detail of knowledge and feedback of all my concerns. I will shope again in the future

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I've been going to Serra in Washington Twp for years and can honestly say that I've never had a bad experience. They've always been able to get me in on short notice and fix the problem immediately. I go there for everything car related now because I know that I'm in good hands. Wouldn't go anywhere else!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Soooo happy I came into this dealership I was truly treated like a family member and was just so helpful love them all!!

Outstanding dealership. Took care of all my needs. Levi was great to work with. Will return for future purchases.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

You have to try them yourself to determine how good their service is and to be honest they are definitely a 5/5. they were very professional and honest, and they made us feel like we were the priority to them. I would definitely recommend them to everyone I know

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

The best customer service I have ever received at a car dealership. Absolutely no pressure and gave us plenty of time to look at it!! Found car online and drove 2 1/2 hours from Ohio and would definitely do it again. Well worth the trip!!

I've owned my Escalade for one year and I love it I've always wanted one and now I am so happy 💕 Thank you ❤️

Michael and the crew were absolutely amazing. I bought my daughter a 2016 wrangler from the team and I couldn't be happier. The most personable local dealership around. They helped from A-Z. Financing, securing the car - and we left happier than a chipmunk. Thanks again fellas.

This car met all of my needs it has plenty of Legroom in the front in the back the ride is great compared to other cars I tested it has 3 USB ports.......

This car would meet all my needs, travel in comfort, sits up high and rides like you could just. Keep right on going into the sunset

I just want to say that working with Eric Boitos to purchase the 2023 Cadillac CT5 that I just got was a great experience. Eric was a professional in all ways. Timely responded every time. I have dealt with a lot of sales people over the years and Eric is at the top of the best.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Ben was extremely helpful and patient . He’s the best at what he does and has earned my business.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Adam was extremely helpful in getting me a car as soon as possible! Within 3 hours of messaging him, he had a quote and I was driving the car off the lot the very next day!! Fantastic customer service and super friendly staff. I would recommend Adam to anyone !

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.