Used Cadillac Escalade for sale near Hazel Crest, IL

I am writting a review fir Services on my vehicle on 11/19/2024 and 11/14/2024.There was an error in the evaluation and I am giving them a 5 star for a job well done.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

From the moment I walked in the door at Taylor I felt welcomed. Everyone was so kind and helped me get into my dream Jeep. I highly recommend going to them to purchase a vehicle. Shout out to my salesman sergio garcia!! He made it a fun experience with all his humor ;)

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Very great service everything was perfect they also made sure we get the best experience, also they had coffee machines and snacks for customers when needed.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

dealerships on how to treat customers!!!! This was the BEST dealership experience we've ever had in our lives!!! Chris Dargan was amazing!!! He was courteous, professional, knowledgeable, and treated us with the utmost respect. Chris never tried to overcharge us. Bert Dutcher was awesome as well!! Bert was upfront about everything and never once did he try to convince us to use their financing. Bert was professional, kind, personal and patient. The only bad thing about Bert was that he wasn't a "Dallas Cowboys" fan!!!! When you're ready to purchase your vehicle and you want to be treated with dignity, come to Rizza!!!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

adrian was very pleasant to work with. he helped me find my brand new cr-v. he was very polite and great at explaining the features of the car.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I drove all they way from Madison Heights Michigan to purchase a mks, Staff was beyond amazing and made sure I had everything I needed for my trip back home! Fully detailed my mks and even put in a full take of gas for me! Would highly recommend to anybody looking for a family friendly dealership this is where you go!

I have owned this Escalade for a year. Very impressive. Car does what it was designed to do. Luxurious, powerful, comfortable. Most impressive. Gas mileage? No. But, that is not why I bought it. I am very pleased with the car. I grew up with Cadillacs (my Dad currently has three), drove Chevys for years, and now own my first Cadillac. There is a difference! The details, attention to quality, fit and finish, and that beautiful Cadillac crest make owning it special. So nice.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Rafal helped me find the right car after I stopped by looking for an suv. A perfect Lexus for me and my budget

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

My experience, was very pleasant, courteous, Derrick and Guy are the best, above board service.

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

Outstanding dealership!! They have a meticulously selected inventory of phenomenal luxury, classic and high-end vehicles at great prices. After searching for months, I was fortunate to find a muscle car gem at Platinum Motorsports – a very low-mile 2001 Camaro SS 6-speed in excellent condition for being 20+ years old! The guys there are all top-notch in the business; they genuinely care about their clients and are not just in it to make a quick sale. Manny, Zico and Rick have high integrity, are very communicative and helpful, and went above and beyond to get my new ride shipped to me promptly (even in the middle of a Chicago blizzard!) I can't say enough good things about the crew there, and I enthusiastically recommend them. If you’re thinking of buying one of the outstanding vehicles you see on their site, do it – you won’t regret it!!

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

Always take my vehicles here. Without a doubt their service department is the best. Their sales department is fanatic as well.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Motor Cars of Chicago is a great dealership to work with! I purchased a used Dodge 3500 there and was provided a wonderful experience from the moment I walked in the door. Mark assisted me through the process and was helpful and very pleasant to work with! Highly recommend Mark AND this dealership!

We walked in looking for a new or lightly used Cadillac. Coach Novak approached us and was absolutely fantastic. He was right he isnt a typical salesperson. He wasnt the typical slick talking, fastmoving stereotypical sales guy. He was respectful of my wife and my time and our needs. We got an great deal on a beautiful Cadillac. Thanks Rizza and Coach for all your service and attention in our new purchase.

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!

I want to give a huge shout out to the staff at this location in matteson. As a first time car buyer it was overwhelming but Jeremy barron our sales person made it it a great experience and shout out to the manager in matteson for getting us an amazing deal and the fiance guy to you all we're amazing!

Good response from dealer. Person named Chris contacted me. Courteous. Professional. will definitely look at 5 cars within my budget at Revved.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.