Used Cadillac Escalade for sale near Hillcrest, TX

Great experience in Service. Friendly and first class treatment. All of the employees are happy and helpful. Highly recommended for Service, New Cadillacs and Pre-owned luxury vehicles.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I always have a pleasant experience when I bring my jeep for service. Jose goes way beyond the call of duty to make sure my jeep is fully serviced as I requested and to let me know if something else needs attention.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

AMAZING EXPERIENCE!! Eduardo the salesman was so helpful made my car shopping experience truly seamless!!

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Mayra is wonderful and very easy to work with. I purchased my Mercedes Benz from ABZ Motors. If you are looking for a vehicle make sure to ask for Mayra.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

I have visited this Carmax location several times over the years, but I?ve never actually bought from them. I appreciate their selection and no pressure process. If you prefer used cars like I do, it?s great to go to a Carmax and compare several makes and models in one place and get your trade appraised. This time around I worked with Harold Speights, who did a great job of finding the cars I was looking for. This is harder than it sounds - the cars don?t always get parked where they belong after a test drive, especially on a busy day, so he had to do a lot of walking around. We ended up unable to find the exact vehicles listed online, which is the reason this Carmax doesn?t get 5 stars. But Harold got me into the right things to try out. Once I narrowed down my interests after a few drives at a few different places, he texted me some stock numbers of cars at several Carmax locations with free transfers. I ended up preferring a different vehicle from a different dealer, but that?s not a knock on Carmax or Harold. Having the written appraisal in hand helped me get a better deal. If you are shopping for a used car, Carmax is a great place to go. Only thing I?d change is that Carmax could do a better job tracking where the vehicles are on the lot.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Everyone at this dealership was so helpful. They were all so very positive. I would recommend them to all my friends and family. Marcus was very helpful and answered all our questions.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Always love taking my Car to Big Star Cadillac for the best customer service and they always do a great job. They have a deal where you can get 3 oil changes 3 tire rotations 3 car washes for a Cadillac for under $175 not a bad deal I have a appointment next week for my brakes Ty Big Star Cadillac.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

The dealership is ok, but the salesman Mr Eddie Lechuga is awesome he went above and beyond to make sure that all the process of me buying my dream CAR was stress less and quick and that I got everything I wanted. Again thank you Mr Eddie..

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Friendly sales staff! I?ve done several deals with this Dealership and they always bend over backwards to make sure I?m happy. Mike Starks and Adrian are the best!

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

I test drove a car with Sabrina the other day and she is VERY well knowledgeable in all things american muscle, I was very impressed with how much she knew and she has wonderful people skills. The car i wanted sold but I will surely be back to buy from Auto boutique from Sabrina. Usually I dread going to car dealerships but she made this such an enjoyable experience

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

I bought a used 4 runner from Chris M at river oaks Porsche. Chris was attentive, thoughtful, and detail oriented…..most importantly he’s just downright a nice guy. Thank you.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

Robin was very helpful from start to finish, she was mindful of our travel plans and schedule, she kept me informed, got the parts needed overnight as promised and got us back on the road. The really nice added touch was the follow up days later to make sure our trip went according to plan with no other problems. Thank you

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Steven Verizzi was very and helpful. It only took 1.5 hours to verify the vehicle previously selected on line was as advertised, take a test drive, and complete the documentation. It a was an excellent experience.

This car would meet all my needs, travel in comfort, sits up high and rides like you could just. Keep right on going into the sunset

All aspects of the car buying process were amazing. Truly a high class business, next car will be bought at this car dealership, truly top of the line!!!

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Very pleased with Emmons and Eduardo, great experience. Very friendly, accommodating, and helpful! Highly recommended.

Luxury at it's best. This is my third escalade and I am overall pleased with the vehicle interior and exterior. plenty of room for my entire family

Valerie provided exceptional assistance throughout our service experience. Her knowledge and expertise were evident as she patiently answered all of our questions and guided us through the process. Not only did she ensure that we understood each step, but her friendly demeanor made us feel valued and supported. We truly appreciated her dedication to helping us and the effort she put into making our experience smooth and enjoyable.

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!