Used Cadillac Escalade for sale near Merrick, NY

i was happy with the service. Everyone was friendly and helpful the first I stopped in. They acted the same way when I came back and leased the car.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

A BIG THANK YOU! To the team at Land Rover Huntington. Very knowledgable and professional Group. Very attentive to detail and follow up. top notch!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

What can I say I was so happy with mine that I bought my wife a Lincoln MKZ also for mother’s day . Thank you

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

My experience in buying my first Chevy was amazing! My sales girl Nadia is the best! She isVery professional I would recommend her to anybody.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

James made my car buying process super smooth and easy! And these guys have some really nice cars indoors I was impressed!! Thanks for my new Benz and super low rate

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Very helpful service from Petar and extreme transparency very truthful and genuine 👏 looking forward to purchasing from this dealership

This was a very good experience. North Bay has a straightforward and honest approach to their dealings with clear pricing and costs, good communication, and a friendly/helpful staff.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

benny made this experience amazing and very simple, he was very caring kind and listened to every concern we had and guided us with a calm and peaceful manner

Was nervous before buying, expecting inflated prices or extra charges. But everything went smoothly - price exactly as promised, no surprises. Manager Sherif patiently explained everything and showed the options. Pleasantly surprised.

I bought a 2022 Escalade ESV in 10/2023. From start to finish there was no hassle I saw the vehicle and did not purchase for over 2 months shopping around for a better deal. I went to many Cadillac Dealers across Long Island and they did not take me seriously. When I told them what I wanted my payments to be they didn't even attempt to really search for a vehicle that could match my interests. This Dealership allowed me to test drive without prejudice and also were totally patient until I was finally able to clear title problems with my Credit Unions because of NY State Laws and then Finance with Cadillac. I was shown the vehicle features several times to at least get the vehicle off the lot. My payment was 1265.00.. but now I'm down to 1065.00 per month. I would recommend this Delearship to anyone in the world. They go above and beyond in Customer Service.

Atlantic always delivers top notch service to all its customers. As a loyal customer for the last 10 yrs they always treat their customers with respect and overall satisfaction!

I just want to say this is my 4 th Cadillac from Sarant. 2 CTS's, 1 ATS and now XT5. Thank you so much Mark Rosen Rosen for being a great salesperson and understanding my needs of a car. And Antonio general manager who has been patient and kind answering my questions. And Bill Baccio always got back to me for questions on the car as far as service. All the staff at Sarant makes you feel at home. Thank you Lori Zimmerman

Talk to Patrick Mccade very helpful and friendly so I went to look at the suv he was still helpful and friendly I wanted that Escalade and he work hard to make it happen thank Pat the cheese cake at the end was nice

Once again my Porsche was serviced at South Shore Porsche. Gloria took care of my car as if it was her own and as usual the service technicians completed everything perfectly!

Friendly courteous dealership with interest in your personal satisfaction. Fair pricing and finance terms to suit your budget. Overall good purchase experience.

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS