Used Cadillac Escalade for sale near Pasadena, TX

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

It stands to reason that the atmosphere at a luxury showroom would differ from the chaotic, high-pressure environment at most dealerships ... and such is the case here. I inquired online about the SUV I was interested in, and was promptly contacted via text (at my request, no phone call) by Walter Dillard. We were warmly greeted on arrival, and the test drive went well. Two other cars were on our short list, and we advised Walter that we'd contact him if the '19 XT4 Premium Luxury was our choice. There was absolutely none of the typical annoyances when leaving most places without pursuing a sale ... no manager, no "price is good for today only", but rather a thank-you, with the hope that we'd choose the Cadillac ... never even went back into the showroom. After checking out the other possibilities, we decided that the XT4 was the best of the bunch. Meeting the following morning, we further explored the tons of features (Walter really knows his products) and sat down to begin what is generally a tortuous, confrontational experience. To our delight, the negotiation was calm and very professional. Even the offer for our trade-in was realistic. The usual back-and-forth-to-management thing played itself out, and we came to terms on probably the third exchange. We'd like to have paid a bit less (who wouldn't) but given the fact that they included free vehicle pickup and delivery for service (including a loaner), as well as the first three oil changes (full synthetic), it was fair compensation. This is not to say that Peacock is immune from some "car game" practices. The Certified XT4 was priced at $X, but an additional charge was added for certifying the vehicle, along with a "reconditioning fee" (isn't getting it ready for sale a cost of doing business?) and "dealer service fee" (I thought dealer prep was a thing of the past) ... so we're now at $X plus about $3k. We're savvy enough to scratch those items out, but many people aren't. Funny thing, though ... they manage to reappear, while the drive-out price remains as agreed. Fun and games with numbers! We were paying cash, but had to transfer funds. This was a Saturday, so we offered to apply for financing in order to drive the vehicle out, paying it off when the transfer clears. The Finance Manager, Skeen Mathias, offered to let us take possession of the car that day, while providing a UPS overnight envelope, so that we could forward our check when the money became available. We were also informed that Tom Peacock will provide three bonus perks at no cost: key replacement, interior/exterior protection and collision deductible reimbursement (there are limits, of course). We were obviously more than pleased. Overall, Tom Peacock is a really good place to buy. Walter Dillard is a genuine sales professional, and will treat you as the intelligent and informed consumer you are ... but just watch out for the add-ins.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Simon Saba is outsatnding sales man professional in every step he helped me and made it so easy in my car purchse i recomed him to any one looking to buy a volvo new or preowned thank yo simon

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

Eric did a great job taking care of us! We were able to get exactly what we wanted with his help! I?m so excited about my new Jag.

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

I love my Cadillac Escalade. Cars are made by humans so naturally they're not perfect. We've been driving it for 7 years with no major problems. My goal is to keep it and get another one soon.

Very professional, great group. Last Tesla I bought was purchased from a group that sells 50-65 teslas a month (idrive in Carrolton tx). Auto Boutique surprised me, and managed a Tesla sale like a group that sells 10x more of these technically challenging vehicles. They got the car added to my Tesla app quickly and I left the dealership able to supercharge and drive 6 hours to my home. The young guys ( Ethen Beck and Enrique Ovalles) were very Tesla literate. I'm a contributor to a tesla owners forum and have over 4 million content views, so I'm not a Tesla Newbie. I have a 2016 model s p85, a 2021 model y dual motor, and now a 2021 refresh model s long range to replace the aging ap1 car. These guys had the recurrent battery report in addition to the carfax so I could skip checking the battery. Staff went into service mode and we checked the error log. They got an update to post before adding the car and so I drove off in great shape!

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Very good service; recommended for their outstanding service and attention to the client. Thank you

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Never imagined i would come online one day to testify but here i am today. October 23rd 2025, i lost a huge sum of money to an online investment i did via cryptocurrency. It was so huge a sum that i decided to find a way to recover my money. Started making online research on lost crypto recovery, saw good reviews on (CYBERSECURE202atG m a i L . c 0 M), I contacted them and i am glad i did. They recovered my money with some extra.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

I want to thank Mr. Matthew P. for his professionalism and patience he provided for my husband and I . This young man will go far in life with his knowledge and Patience working with customers. Look out GM, lol. Wishing Matthew the best! We had a great experience at Big Star Cadillac. Thanks Lee & Karla Williams

I have purchase several cars from Tom Peacock Cadillac. Customer Service is excellent as well as the Service Department. I have always been a satisfied customer. The manager/sales was Ben who deserves 5-stars as well as Ron-in the service department they have both displayed impeccable Customer Service and patience to the service/sales for their customers. Great Service Always!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

This is my second time buying a Mercedes from Star Motors Used car dealership. Tony helped me with my first car, and Justin the Used Car Manager helped me with the second one. I purchased the second one today and I am extremely happy. The Used Car Team is extremely kind, and professional. Justin made sure all of my needs were met, and the experience was grand. He always makes me feel like I’m important and my satisfaction matters. Thank you Justin, you are a class act.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Go to Max if you want a M car. He will take care of you like family. Going back to add more stuff on the car through him.

John Scott was very professional, went the extra miles to explain the transaction without pressuring us to make a deal. He made us feel comfortable with our decision and answered our questions with clarity.

What a wonderful experience it was working with the guys at Zen Motorsports! Excellent customer service from Pete and Gordon. They both treated me as if I were family and correspondent with me in a manner that was beyond exceptional. Honest and transparent commmunication regarding my interest in a specific vehicle and they’re showroom is prestine. They helped me get into my dream vehicle! If you are not only looking for quality vehicles, but also a smooth and ethical purchasing process, Zen Motorsports is the way to go! Pete and Gordon, I graciously thank you again!

Top Notch all the way. Sales and service treat you right. Definitely worth the drive from wherever you live to see these guys next time you need a new car or service.

The escalade is beautiful. Inside and out, rides like a dream and is easy to drive. Looking forward to a long road trip in it!!

Buying a car from Momentum was a breeze! Everyone was knowledgeable, responsive and helpful. I will definitely buy from this dealership again in the future.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

I highly recommend to buy your car here ask for Luis or IC they will take care of you! All staff is so friendly and professional! 😀

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Great selection of used luxury cars. They have everything from Mercedes to aston martins. Will definitely be back

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Professional, courteous, knowledgeable, timely and enjoyable! Buying process was smooth, efficiently managed and possibly the best experience my wife and I have ever had while purchasing a brand new vehicle, bar none.

I have always wanted a Cadillac Escalade and am so glad I finally purchased one! Everything about the vehicle is classy! Well worth the price!