Used Cadillac Escalade for sale near Plano, IL

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Excellent as well as timely service. However, was not told in advance that paying with Credit Card would have a 3% fee.

I have owned Mercedes GLS, Lincoln Navigator, Infiniti QX80, and now Escalade ESV. The Escalade has been my favorite. I now have 120,000 miles on it and have only had to replace shocks. Electronics work beautifully, it is unbelievably comfortable, and there is nothing like the looks of an Escalade! My only complaint is the well-known 1st to 2nd gear occasional kick from the transmission. Dealer has looked at it multiple times (flushed & reprogrammed) with not much luck. 2WD most of the time and throw it into Auto 4WD when Ohio winters hit and this thing eats snow and grabs the road like you wouldn’t believe. Have never even switched it to 4High or 4Lo. Well done, Cadillac!

Eric Gaudi, the sales manager at CMC, went above and beyond in helping me to purchase this amazing SL-Class. Eric was very professional and accurate in describing the condition of the vehicle. I purchased this vehicle from Los Angeles based solely on the pictures and Eric's description. When the car arrived, I was amazed at how accurate the pictures and Eric's descriptions were. The entire process was easy and seamless, and I am eager to purchase more cars from this place and from Eric. Great job! Two thumbs up, and Eric, thank you again for this amazing car and for the outstanding service.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

I gave them 2 days notice that I would be there at around noon, I got there at 2:30 pm. The man who helped me was very nice; unfortunately they had sold the car I was interested in earlier that morning.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

The Acura Advantage team in Naperville are great to work with and very transparent. The salesman, John Nanni, answered all questions that I had and was able to provide information on the car that I wasn't aware of. Would strongly recommend dealing with Acura Advantage in Naperville, and consider yourself lucky with John Nanni as your car salesman.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

PURCHASED A S63. IN AND OUT IN NO TIME. THEY HAVE A LUXURY SHOWROOM. THANKS RAY

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

Had a great experience ordering the Cadillac Lyriq thru Heritage Cadillac. From start to finish it was a pleasure dealing with Elizabeth and Isaac. They did all the work.. I highly recommend Heritage Cadillac and I looing forward to getting this awesome Cadillac. Thank you.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Basically I was inquiring about a car and receive a quick reply. Unfortunately the car was missing a feature that was of interest to me so I did not pursue it but the saleswoman was nice and transparent with me and answered my question with honesty and accuracy.

Test drove it and the turning radius was best I have EVER had a vehicle turn. Did U turn and easily stayed in the inside lane. So comfortable and rides so smooth!The vehicle of my dream! I may never learn all the perks but taking that one day at a time!

I was put in contact with a new technician and the service was just what I expected STELLAR!

John Giuffre made the buying process stress free. I would recommend going here for your next car buying experience.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Great experience! Minimal hassle with price. The salesman was awesome! The vehicle I bought was in an excellent condition.

Has multiple outlets for our kids and has a plug just in case we need to bring in a microwave inside the car. Its really reliable and has lots of leg room.

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Jon David is an asset to your company he’s a gentleman and a scholar. He put a deal that I won’t forget, and I won’t forget him. My son was very happy and he treated him with courtesy.

This is luxury. Cadillac did a great job combining tech, luxury, & quality. The leather & real wood accents are amazing. The tech is awesome. The comfort is real.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

Great place to find good deals and good cars, at the end of the day you get what you pay for! Happy to buy from here.

Luxury at it's best. This is my third escalade and I am overall pleased with the vehicle interior and exterior. plenty of room for my entire family

Even though I didn't purchase the vehicle I initially was interested in, the entire encounter with this dealership was impeccable. The owner and his salesman were helpful, patient and respectful. As an individual with autobody and mechanical knowledge, I highly recommend this dealer.

This truck does everything asked of it. It is a beast with the 6.2 engine and tows a 24 ft boat like it isn’t there. Plenty of storage for hauling with back sets down. Great for commuting!