Used Cadillac Escalade SUVs for sale near Norwalk, CA

I bought a 2004 Pilot a month ago here. My salesman, Tim, knew exactly which loan to submit me for because I had no job and bad credit but a big down payment. He had me financed with no problem in minutes. A few days before I went to Carmax Burbank for a different car but with the same down payment and the saleswoman there did not do the same thing. The car was purchased in 2 hours and I was driving home. I bought the warranty tey offer which is a great bumper to bumper extended through their company. They have a 5 day return policy. I opted to return my car on day 4 to pay for the warranty in cash so as not to finance it at the very high interest rate I bought the car at. The return was also easy and everything was done in less than an hour. A month later now, I have found a few things wrong with this 2004 that seemed to have slipped past their extensive reconditioning program. I took it in with odd complaints a dealer would normally say they couldn't duplicate. They addressed them all and even gave me a loaner SUV for my babies to fit in while I waited the few days for the parts to arrive. GREAT STORE! Great customer service! And there's a play room for the kids! *Avoid the coffee!! It is terrible!!!

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Writing this review in 2025 when this Escalade is 21 years old. Good 5.3 motor with 121k miles, regular oil changes. Maintenance kept up with. Second owner. A great SUV, very comfortable seats! Looking to upgrade but with prices on newer years I may be keeping. This Escalade exceeded my expectations since I usually get a newer car every few years. It’s like a member of the family!

Crestview Cadillac provided the easiest, most seamless, and best car-buying experience I’ve ever had. Jason Kim, our Sales Consultant, was knowledgeable, professional, and maintained excellent communication throughout the process. He took the time to ensure we understood all the features and details of our new car before we drove off, making us feel confident and well-prepared. Additionally, Peter Mark, the Sales Manager, went above and beyond to secure the best possible deal for us, working diligently to apply all available discounts. I highly recommend Crestview Cadillac and especially Jason and Peter for anyone looking for a top-notch car-buying experience.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

My online salesman Xavier was great! I live 2,000 miles away, and the whole transaction was done on my phone, and within 24 hours. Having to come up with a shipping company was the hardest part of the process.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

Didn’t end up needing them but they were very proactive in answering my call and questions. Good follow up work.

The interior is like a space ship! The interior leather is just the color I was looking for. It is so smooth riding and quiet!

Bought the ‘19 in ‘18 off the lot at 90K- have never held onto a vehicle this long. I can not upgrade this model- better then the ‘23 thanks to world issues that affect vehicle manufacturing. Excellent ride, comfort, and superior durability. My vehicle is pristine and l love it. 40 years old, over 25 brand new purchases and this one is still a daily driver!!!

Amazing team, amazing car. I'm not sure what the other review is referring to, but they were all professionals, including the previous GM that was kind enough to take the time to continue to assist me AFTER he left. I do know that most wordy reviews come from frustrated people that are usually unreasonable. I wouldn't buy or Service a Cadillac anywhere else.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

A big thank you to the guys at J Star. From Jace helping us on the sales side to Chris in Finance. I would recommend J Star to anyone! Thank you.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

Jakelin helped me to find a great car. It perfectly fits my request and had a good price. It was a pleasure to buy a car in this dealership.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

John Machado was the only reason I purchased from the dealership I drove from la to van nuys to deal with this guy he know everything about these vehicles I would highly suggest if you want to buy this is the guy to buy from. He helped me get the down payment and monthly payment where I needed them to be and made it happen. He sent a video just for me and pictures. Then he took the time on his day off to help me after the sale. Roger in the service dept also helped me out. Great staff here.

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

The experience was great. Worked the numbers over the phone and nothing changed when I arrived onsite. They value creating long term customers.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

It was a good and easy process, felt very welcomed walking in and got helped right away, Made everything very easy and very simple. I would recommend someone to buy here.

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

this was the best service I have ever had, correct estimate and done on time. Service Rep was very professional and polite I have no complaints.

J Star Dodge has the best customer service of any place of business I frequent. They have been the only place I use to service my 2019 Dodge Durango. I have 69,200 miles and it runs like it’s brand new.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

Overall, I had a good experience purchasing my vehicle here. Thank you to Wes for being so kind & helpful!

We were helped by Wes and Marvin, they are great people with a very good personality as they were very helpful going over all the details and questions we had A+ service