Used Cadillac Escalade for sale near West Dundee, IL

Made a online appointment came in and they did a oil change and tire rotation. Happy with the service.

Excellent service from Raul Ibarra sells man made us feel very comfortable. Highly recommend him does not make you waste time going back and forth to get a lower deal he goes straight to the deal.

Awesome experience. Luigi is a great account manager, walked me through the whole process and it could not of been easier. Once I got to the dealership; literally was sign and I have a new car!!!

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I glad that Maxwell was knowledgeable about the vehicle I was interested in. It was a good experience.

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

Miguel, Nate, Geno, and James were great to work with without any pressure. Very easy process and we got the car we wanted. Excellent experience.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

Dealt with this CarMax dealer over the phone and email. Tried to negotiate a price based on other dealers in the area for the same vehicle and was told that the price listed was the price you pay!

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

We started out knowing what car we would like to test drive. From the moment we walked in the door we received a warm welcome and everyone we met was extremely nice and wanted to help. The only annoyance, and it really is unavoidable, is the amount of time from beginning to end it takes to purchase a car. Our salesman, Mark, was knowledgeable and informative, helpful and honest and engaging. Would highly recommend him.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Great working with Darek to help me purchase my certified vehicle. I got to take it to my own mechanic to verify the certification (and he did). He even got me a little trade-in value for my rusty old 2005. He got our two phones connected easily as well. Tom (finance) was great. No pressure to buy extras. Good experience! Henry K

BEST CAR -RIDES COMFORTABLE AND IS SAFE TO BE INSIDE OF IT. QUIET AND JUST PLAIN AS JOY TO OWN IT.EVERYONE SHOULD TRY THIS VEHICLE FOR STYLE AND OWERSHIP.

Sam was great to work with when buying a pre-owned Audi A5 for my son. Very personable and knowledgeable. My only gripe about the dealership is the car was on E (no gas) when we went out for the test drive and the used car manager really low-balled us ($500) on the trade.

So far a really nice SUV. I just feel like with the price on Escalades, they missed on the interior design. You can really get on the gas when driving but the takeoff is really heavy. It almost feels really slow. Not sure on the idle but not as smooth as I would like. But it looks great! This SUV is a head turner and will standout. Just don't be afraid to spend money if you need to. Luxury SUVs are like women. They need money and love. Give them that and they will be around for a while.

Great place. Up front honesty and not pushy at all. I would definitely return to purchase a vehicle here again.

UNBELIEVABLE SERVICE.They picked up and returned my car,left me a beautiful loaner. They even trew in a free oil change and tires rotation(BILL HEUSSNER arranged the whole service)Go see Bill if you need a beautiful car.I don't write reviews too often but Bill Heussner and Heritage earned this one.Ernesto Solimene

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.

Cadillac of Naperville is a first class dealership in every sense of the word. The staff is friendly, knowledgeable, respectful, and every department has a great group of people. The facilities are spotless and very inviting as well.

The people at Naperville were professional, friendly, and worked to sale me a car. Ben, was fantastic! He followed through, and did his best to make sure I was pleased and willing to secure my purchase. I would highly recommend working with this dealership to pirchase a vehicle. Jamar

purchased this vehicle 3 weeks ago. And purely LOVE it. The ride is so smooth and relaxing, but yet classy. 6.2 Motor has some serious power.

The Very Best experience EVER purchasing a car. My sales representative is the best. He was professional, kind, honest, patient and the list goes on! 10,000 stars would not be enough to award him!

We just purchased the 2021 Escalade Sport and it's been a wonderful addition to our family. The looks from inside and out are amazing with the updated features throughout. My family is very happy about the new car with it's spacious interior and the drive is very smooth for being such a big luxury SUV. Cadillac did a wonderful update on their flagship SUV and we're very glad to have to tow our 4 kids around.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Ok when I tell you my salesperson Ronnie Robles is the best he literally was very patient and helpful with me he pulled my up 3 cars when it was literally time for him to get off and leave he didn’t put me out he didn’t get angry he was just patient until I finally picked the car I wanted mind you this was Saturday and today i finally picked my new baby up and I’m in love with it thanks Ronnie and the whole Hoffman Estates family everyone was so helpful and nice no mean attitudes I got from anyone also to my girl Claudia she was the bomb she help me register my car to my phone and she also went over ever feature I needed to know about my car with me she took my pictures and she knew how a girl loves her pictures lol thanks Claudia everyone was just so patient you guys rock

I love my Escalade! It is my Dream car, I had it for almost 3 months. It's fantastic. It has every technology you can ask for. Not great on gas, but truly a great car!

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

Recently purchased a barely used 2025 Honda from City Werks. Their price for the vehicle I wamted at the time was one of the lowest in the country. Steve A was my contact there and made the sale as painless and as easy as possible. They honored their price and didn't xxxxxx around. It was a relief to buy a car that was what I wanted but wasn't hassled and had to play the dealership game.

As a previous Escalade owner, and the current owner of the newly designed Navigator, and the 2020 CT6 sedan; my recent experience purchasing the 21’ Cadillac Escalade Sport has been second to none. I purchased the upgraded leather seats, and options including the premiere 36 speaker sound system. The vehicle is smooth riding, technologically advanced, and has unique features including the air bag system. People haven’t stopped complimenting the vehicle, and it’s been a fantastic experience. Plenty of room, and lots of fun to drive!