Used Cadillac Escalade for sale near Westmont, CA

Excellent service sales person jin cho wonderful services high recommendation very helpful with everything left happy services

I purchased a used 2021 model Sport and after being very impressed sold it in order to get a 2022 Sport with Super Cruise, which I absolutely love. I love all of the new technology, with the exception of Apple Car Play. I had a 2016 prior to this generation and was surprised that the gas mileage is actually better on the newer one. The ride is the best ever.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

I see people waste their money on the the new jeep grand wagonnier and shake my head on the daily. For the price they could have better luxury and fewer recalls.

Writing this review in 2025 when this Escalade is 21 years old. Good 5.3 motor with 121k miles, regular oil changes. Maintenance kept up with. Second owner. A great SUV, very comfortable seats! Looking to upgrade but with prices on newer years I may be keeping. This Escalade exceeded my expectations since I usually get a newer car every few years. It’s like a member of the family!

As I walked- I felt the ambiance that I was looking for. It’s a small dealership & I felt comfortable. No pressure. So we purchase with Crestview Cadillac.

Things I love: SuperCruise, quiet ride, independent suspension, other innovative tech features. Cadillac is ahead of most Euro brands and all American brands when it comes to the technology they have put in this vehicle. Really eager to see how UltraCruise works and I hope it can update 2022 models. Things I don't love: Low power compared to Euro brand large SUVs. Interior is close but not quite as nice as the higher level Range Rover and Mercedes SUVs. The new model is actually slower 0-60 and through the slalom than the last model that ended in 2020. The list of constrained items seems odd. Monochrome badges? Not many semiconductors in those I don't think. Other items too that are more understandable, but I would have liked some notice and the opportunity to wait for them. Instead, the car just shows up with whatever they had in stock that day. The window sticker is like a scratch-off. What features did I win??? Things I absolutely hate: Why put radio controls on the steering wheel if I can't use them while driving? Why not use that space for something that I can use while driving like VIRTUALLY EVERY OTHER MENU in the infotainment system? Isn't that the point of putting something on the wheel? Climate control perhaps, which I have to look farther down and take my hands off the wheel to adjust anyway. Why disallow me from selecting a song while driving in the first place, either on the wheel or the main display? What's my option, remove my hands from the wheel and pick up my phone and look at it while driving? Unbelievably poor "safety" decision there, GM, assuming people will just accept the restrictions and completely failing to understand human nature. Every person who causes an accident from looking at his or her phone because they couldn't pick a song from the display or the steering wheel while driving in one of these cars is now kinda on your watch. Every car I've had since 2007 has allowed me to select songs and navigate music while driving, including my 2016 Escalade, all from the steering wheel, where I don't have to look down too far and can keep the road in my vision, and KEEP MY HANDS ON THE WHEEL. Do better. In fact, remove this ridiculous unsafe restriction in a firmware update and make your existing cars like every other manufacturer out there. Oh, and don't blame Apple CarPlay. I don't use it, don't have it turned on, have it locked on my phone, and I connect straight to the car with Bluetooth. It's not them, it's you. (And using Apple CarPlay doesn't allow that function either, so I can't get around the restriction by engaging it.)

Thank you Tony, Javier, Richard, and Elizabeth for all your help! You guys made the process so much better than I thought it would be.

This car is very important, when it comes to the size of your family.Six people will fit in comfortablely love it every family should buy one of this car.

I called the dealership and spoke to Gary Koch. I found him to be very personable and knowledgeable. We discussed the online price and agreed to purchase the car. I am not local and handled the preliminary paperwork over the phone. Once everything was confirmed I booked a flight and Gary offered to pick me up. I was in and out of the dealership in less than 90 minutes. Gary made the car buying process super easy and enjoyable. I also received an exceptional deal.

Test drove several models and found that the Platinum Luxury model was fitting for me since I didn't like the sport models all blacked out. The 2023 model is very classy looking yet gives you the presidential feel from the inside. Worth the money to see it turns heads!

John Shamieh did a great job on the sales contact, test drive and oriention and has been extremely helpful once I my new Etron suv home.

This Escalade is much better and refined more than the five previous we have owned. We would recommend this as high quality luxury car above others in the price range

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

BEST CAR EVER so cool it’s just amazing And highly recommend it’s just pure awesomeness like I said high recommended it’s so nice I love it

⭐⭐⭐⭐⭐ A Truly Exceptional Dealership — Cadillac of Beverly Hills From the moment we purchased our Escalade, we experienced more issues than we ever expected. Some were cosmetic, some mechanical, and some were simply manufacturer defects — the type of things that can easily make you regret a purchase. But the one thing that made all the difference, and the reason we continue to stay loyal to Cadillac of Beverly Hills, is the extraordinary customer service from Service Manager Daniel Lorenzana and Owner Dan Broderick. From our very first conversation with Dan, he took the time to listen. Not rush us, not brush us off, but truly listen to every concern — and then take ownership of making it right. In a world where dealerships often forget the meaning of “customer service,” Dan still believes in it. He follows through, he communicates, and he genuinely cares. And then there’s Daniel Lorenzana, the Service Manager, who has been outstanding every single time we’ve had to bring the Escalade in. And truthfully, we’ve had to bring it in many times — far more than any new owner would expect. But Daniel never once made us feel like an inconvenience. He handles every issue with professionalism, patience, and a sincerity that is hard to find anymore. Even when the problem has nothing to do with the dealership — when it’s a GM or manufacturer defect — Daniel still treats it like his responsibility to help us get through it. What we appreciate most is that this dealership treats you the same whether you’re a celebrity, a CEO, or just everyday customers like us who financed their dream car. Cadillac of Beverly Hills is located in one of the most high-profile cities in the world, but they give you a small-town, “we know you by name” level of service that you rarely see anymore. At one point, we were genuinely frustrated with the vehicle itself — not the dealership — and despite everything, Dan and Daniel continued to go above and beyond to repair, reassure, and make things right. Their kindness, honesty, and willingness to work through every concern is exactly why, even if we ever needed a replacement vehicle, we would choose them again without hesitation. This has been my dream car, and while the process hasn’t always been perfect, the people at this dealership have been. And that matters far more than any defect a manufacturer can produce. To Dan Broderick and Daniel Lorenzana — thank you. Your customer service, integrity, and personal attention have turned a stressful experience into one that ultimately gave us trust, reassurance, and gratitude. We will continue recommending Cadillac of Beverly Hills to friends, colleagues, tribal communities, and anyone looking for a dealership that truly stands behind its customers. Five stars isn’t enough.

i purchased my Cadillac Escalade from Pepe Motors this year. The price and trade in value was better than any other company. Besides this point, they had the vehicle for me that I wanted. This vehicle not only performs better than any other SUV that I have own, it has all the updated features, technology and style than every other SUV in the market. While I have been a Mercedes owner for the past forty-five years, Cadillac simply has a better SUV that was give me pleasure for many years.

Amazing team, amazing car. I'm not sure what the other review is referring to, but they were all professionals, including the previous GM that was kind enough to take the time to continue to assist me AFTER he left. I do know that most wordy reviews come from frustrated people that are usually unreasonable. I wouldn't buy or Service a Cadillac anywhere else.

Nice vehicle very good family truck 68,000 miles very solid have not had any major issues comfortable and ample power like the options great power pulling boat

Super comfortable, easy to park, and second row bucket seats are a must for easy access. The paint is premium white. Rear seats remove easily.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

Only trust them with our baby. Videos of our car explaining need repairs showed us everything Custom service second to none Friendly staff Good coffee

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

GOOD RAPOR WITH ALL CONTACTS THUS FAR, ALSO GOOD INFORMATION PROVIDED. PLAN TO STOP AT THIS LOCATION TO VIEW THE BLACKWING/S.

Christopher is a great salesman and helped us get into the vehicle we wanted. Was very patient explaining details about the car since this is our first electric vehicle

This is my first Escalade and my wife and I love everything about this vehicle. We shopped other vehicles but decided on the Escalade and learning about the features and the ride quality. Have 5,700 miles and thus far everything has been outstanding. We purchased the Sport model and really like the way it looks both inside and out.

I really appreciate the friendly and efficient service of Sebastian Alexander Mejia, you provide every time with a smile and timely help. Thanks for the excellent service.

Had a pleasure doing business with Russell Westbrook CDJR for my new 2021 Dodge Challenger! Zaman, Moses, and Jay worked with me tirelessly to make sure I was happy with the car and our deal for it. This is the second vehicle I've bought from them and I'll definitely be back for a third in the future. Highly recommended!

I’ve had a fantastic experience with this dealership. I’ve purchased four vehicles from them, and each one has been great. The person who helped us this time was Dj, and he was exceptional from the moment we met. The car is beautiful, and I’ve never had any issues with any of the cars I’ve purchased here. The customer service is always amazing.

I am shocked with all these negative reviews. I"ve had mine 3 years and no issues. Kids love it, it's got so much room it's ruined other cars for me. This car gives you everything and more than a Range Rover offers, I know this for a fact because my Fiance drives one. Great functional car.