Used Cadillac Escalade ESV for sale near Austell, GA

I would purchase from them again in a minute. Very good vibe. They all obviously have a great culture there. It rubs off on the customers. Good value for the money.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Dustin was great help for my repair on my expedition! I'll come back again and never go to another dealer again ever or ever!!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I have now worked with Bryan, Tim Burton, and Drew and they have all been amazing!!!! They were very knowledgeable and helped my find the vehicles that i wanted and made the buying process an easy and smooth process. If you need a "new to you" car go see any of the three of them and they will help you out!!!!

Although I haven’t purchased a vehicle yet, they were very understanding of my situation and did not try to pressure me into anything. I appreciate that approach!

I bought a Nissan “Rock Creek” Pathfinder from Samuel at Gravity Motors, and had the GREATEST EXPERIENCE EVER! He, and the whole time were so very nice and accommodating! I will definitely go back to Samuel when I buy my Daughters Lexus!!! 5 STARS!!!👍🏼

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

I recently purchased a vehicle from this dealership, and my experience was mixed. Conner, the salesperson, was excellent. He was kind, patient, and very knowledgeable about the car. He took the time to thoroughly explain the vehicle and even went above and beyond by finding a charger adapter for me so I could charge the car. His customer service and professionalism were greatly appreciated and made the buying process on the sales side very smooth. Unfortunately, my experience in finance with Brian was extremely disappointing. When I declined add-ons such as GAP insurance and the extended warranty, his demeanor changed completely. He became belittling and spoke to me in a condescending manner. When I directly told him that his behavior was rude, he began slamming papers and a stapler, clearly trying to rush me out of the finance office. This was uncomfortable and unprofessional. In addition, the vehicle was not properly cleaned upon delivery. The interior seats and floor mats were visibly dirty, which was surprising for a newly purchased vehicle. I haven?t purchased a car in a while, and this experience showed me how much dealership culture has changed ? especially in finance. The overall purchase itself was relatively quick (about an hour, two hours max including a two-day process), but the behavior in finance and the condition of the car at delivery left a negative impression. Conner deserves recognition for his professionalism. However, the finance experience and vehicle cleanliness need serious improvement.

A customer oriented team. Sales team working with Finance and Delivery worked seamlessly. The overall 4 Star rating was the result of wanting a face to face at dealer when and Phone call to firm up the deal would work given the buyers distance to the dealer. Old School Captive mentality Thought: is the client will buy/close if at the Dealership vs Phone. False assumption. If the terms are correct and fair the sale can be made on the phone.

I saw a car online that caught my eye that was listed through Grand Motorcars. When I read the reviews I was reluctant to even take a look much less actually make a purchase. Well I stopped in and the car was great. A bit older than I wanted but in great shape with low mileage at a good price. Marcus was the salesperson and Ivory the sales manager. I was able to get the car for what KBB and online sources suggested I should. The only downside was once I had check in hand it took longer thant expected to complete the paperwork. The actual signing took 15-20 minutes but the wait was 1.5 hours, maybe it was a busy day. That's why I gave 4/5 stars. Most cars listed in their inventory are luxury/performance and priced at mid to high 5 figures, and above. I purchased one of the lowest priced vehicles but they didn't treat me as if I was cheap.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

This place was absolutely wonderful. Bought a 2014 Volkswagen Jetta in great condition for a good price. The staff were accommodating, kind, and helpful. The manager even drove us to the bank because we didn’t have a car, very helpful and willing to negotiate on price. Can’t account for the negative reviews, but I definitely recommend these guys.

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

Very easy and comfortable working with. Frank is very professional and overall seems to one of the best dealerships I’ve worked with

This was the best experience I have ever had buying an automobile. My salesman was very honest with me and very knowledgeable.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

A smiling face met us at the front door and that set the tone for the rest of our visit. Everyone we encountered was patient, helpful, and genuinely nice. Great experience.

Mark was phenomenal during the process. Gave me all the pertinent maintenance records and provided video and pictures of car. We agreed on a fair price and he arranged shipping to RI.

Honestly, a little slow getting started, but once I arrived, the staff moved me smoothly through the buying process. Gave me an excellent credit on my trade in and fought to get my payment down. My salesperson was patient and friendly. Highly recommended!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.