Used Cadillac Escalade ESV for sale near Brock Hall, MD

I had never bought a car before and only heard horrible things about how awful the process of car buying can be. However, this was NOT my experience with Ourisman Honda of Laurel!! I was greeted with nothing but professionalism, compassion, and kindness. They truly care about their customers! George was INCREDIBLE every step of the way. He even sent me a video of the vehicle I was interested in before I came in. He made every part of the process easy to understand and made sure I would be able to drive off with the car I wanted. I can’t say enough about George. He was so kind and caring and willing to do whatever it took for me to be able to officially say “I’m a car owner!” He took his time with me and never made me feel rushed. Thank you George!! His manager, Roman was so compassionate and took the time to speak with me about what all of the fees meant and what we could do to get a monthly payment that I was comfortable with. He sat down with me, human to human, and connected with me on a personal level while trying to get me into the car of my dreams. Thank you Roman!! The finance office was the part I was most scared of. I was sooo pleasantly surprised and relieved when I met Ash. He was so incredibly patient with me while I asked a million questions and he took his time clearly explaining everything in a way that I could understand. He also gave me some great financial advice for bettering my future that I am truly grateful for. He helped me find the right terms for my loan so that I could be comfortable and confident as I drove off the lot. Thank you Ash!! Every single person I interacted with went above and beyond their job description and made me feel like I mattered. It felt like it wasn’t just my business that mattered but that me as a person with a life outside of that dealership, I mattered to them. My happiness and well-being mattered to them. My future and comfort mattered to them. There was not a single time I felt pressured or discouraged. The car was also immaculately clean, which I very much appreciated. I cannot speak more highly of them! When it’s time for a new car I know who I will call. I am a customer for life now!!

Coming into the experience, I expected there to be attempts to manipulate or to be taken advantage of. Unfortunately my pervious experiences have driven that mentality. This experience was a revelation. Every member of the sales team was professional yet approachable. They found the right vehicle and made every step easy and understandable. Our salesman Charles had knowledge and charisma. There was never pressure. He just presented us with facts and let the product sell itself. The sales manager gave us the best offer hands down and we shopped the entire state. Charles and the Chevy team educated us on the car and the systems it boasts. We are extremely satisfied customers and would be willing for let anyone know about our wonderful experience. Thanks again Sports Chevy Team. Continue you excellent work. P.S. I know this sounds like a review written by the company but I assure you this is a real customer with a real experience.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

⭐️⭐️⭐️⭐️⭐️ I want to give a huge thank you to Marilyn Muñoz and Tommy Omar at Mercedes-Benz! They went above and beyond to make sure I drove away in my dream car. Marilyn is incredibly knowledgeable and guided me through every detail with patience and expertise, making the whole process smooth and stress-free. Tommy was also fantastic, making sure everything went seamlessly from start to finish. They both exceeded my expectations with their dedication and customer service—I couldn’t have asked for a better team. If you’re looking for a luxury car buying experience with people who truly care, I highly recommend asking for Marilyn and Tommy!

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

I felt like my time was respected. The staff was helpful without being pushy, and everything was explained before moving forward.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Excellent service!!! Very helpful, and helped me out when it felt like no one would!! Thank you so much Guys!!!

This car has everything you can think of as far as Luxury and features. One of the most comfortable cars I have own a plus the very smooth ride and how quite the cabin is. Like I said in my headline Best car ever.

I had a great experience with David Williams at Ourisman Kia Bethesda recently when buying a used Ioniq. He was extremely straightforward, helpful, and great to work with. Highly recommend. Best car buying experience in decades. There was none of the usual (lousy) back and forth, playing games; everything was straightforward with no surprises, no hidden fees, no bait and switch like I've seen at other dealers. I greatly value that. I started on their website looking at one particular vehicle and David answered on chat when I indicated an interest. Before I got too invested he volunteered that there was minor damage on the vehicle that didn't show on pictures. Other dealers would have not said anything and let me come in (a decent drive away) to try to sell me on something else, but David didn't do that bait and switch so I really appreciated that. He had other similar vehicles in stock so I decided to come on in anyways. When I arrived, the vehicle was not only already ready to go, they had put it through their detailing process right before I arrived. David encouraged me to take a longer test drive, and I was able to get a feel for the vehicle in a low pressure situation. He drove with me on my request and was very patient in answering my questions about the car and the dealership. We worked together to find a good deal that benefited both of us and I walked away very happy; I hope David and Ourisman did too. I really appreciate that when we finally started talking numbers, there wasn't that constant back and forth "let me bring it to my manager" dance. It was a very fast turnaround on price negotiation and I'm glad we didn't have any wasted time. Finalizing the deal went smoothly without problems. We've had the car now for a week and it's been great. As I said it's been one of the best buying experiences I've had. A+, highly recommend, would go again. Thanks for a smooth buying experience, David and Ourisman.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I booked my 2023 Tucson hybrid in to this dealership with a check engine light showing whenever the car was started and with a check hybrid system light showing after a few miles of driving. I had tried to get these problems fixed at two other Hyundai dealers in the area, but neither had fixed the problem for good. Each had had our car for several days, and with no loaners available. This dealer fixed the problem in a few days, replacing a defective part, and thoroughly test drove the car (twice) to make sure all was in order. Would like to sincerely thank Miguel Paz, the service advisor, for this excellent work.

Luxury at its finest. The platinum edition was always what I wanted. Now I have one and it’s amazing. Power, comfort and size says it all.

Love it always buy Cadillac’s Esv pulls my snow trailer with no issues... My third one highly recommend family of eight hauls everyone with no issues

Tony at the Service Department-always provides outstanding customer service. He provided me continuous updates, answered all my questions, and ensured I had a pick up and drop off. I have worked with Tony numerous times now and that is why I keep returning to Farrish. Professional dealership.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I had a positive experience at Merlex. What stood out to me most was how organized and straightforward everything was.

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

Ahmad was great, I recommend you go and see him ASAP. Helped us get into our 2018 Mercedes S550. Thanks so much Ahmad.

If you’re looking for a very comfortable full-size Family SUV this is the one for you! The ESV has so much more room behind the seats for groceries and shopping, etc.than the standard size! We have the standard size and there was barely enough room to cut a case of soda behind the seat. There is plenty of storage for shopping, etc. The backseats come out easily you can haul anything that a pick up truck would haul except it is inside abs out of the weather! It is loaded with so many nice features and convenience. The ride on the Cadillac Escalade platinum is the best you can imagine. You cannot feel the transmission shifting, and it is so smooth and quiet! Entertainment provided in the SUV is so nice! You can watch DVDs listen to CDs or play games easily from your own private port. The sound system is amazing! There’s a total of four monitors! Plus, there is availability of using four headphones for each individual to do their own private listening whether a game or watching TV, etc. Cadillac Escalade platinum ESV has towing capability and a robust 6.2 later engine with more power than you can imagine! It has heated and cold cup powder, as well as all kept seats are heated and cooled and the steering is heated and cooled! You also have availability of automatic bright lights while driving at night. This is a big beneficial feature. The gas mileage is good for such a nice big SUV with all these features going upwards to 17 mpg and over! I am sure you will not be disappointed with the selection of this if you want something for comfort and reliability plus amazing style. Safe and comfort is very reliable in this full size family SUV! All passengers will be extremely comfortable

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

This car has more room front and rear, good car don't have any problem, people love my car and it is need and clean, Air bags very good

I bought a Kia ev6 and I will say this was one of the smoothest process’s purchasing a vehicle I’ve had in a while especially since my financial situation wasn’t the best. Nonetheless global got it done 🙌

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Adam and Champ at Global Auto Outlet made my Jeep Cherokee SRT purchase smooth and stress-free from start to finish. They were professional, helpful, and made the whole process easy with a quick and seamless approval.

Exceeds our expectations. Fully loaded with unreal technology. Very luxurious car. Inside and outside, it is like a home. Very reliable. The dark Adriatic blue makes it so stunning, that everyone would turn their heads with a big WOW! . ,

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I bought a Kia EV6 from Global Auto Outlet and the whole experience was smooth, especially the financing. Champ and Adam were easy to work with, kept everything moving, and helped me get a good rate. Definitely recommend if you want a stress-free process.

Great car lots of room, very comfortable ride. Fits entire family and kids with friends. Plenty of cargo room as well. Good gas Mileage. Selling because our kids got their licenses and it’s not necessary for us to have such a large vehicle any more.