Used Cadillac Escalade ESV for sale near Forest Hill, TX

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Thank you Robert at Clay Cooley Jeep Irving location! Your customer service was remarkable from beginning to end. You helped us find our forever Wrangler and made sure it was everything that we wanted and more. Everyone was exceptional, thank you guys for treating us like family and for that we will be sending referrals your way!

Need a little more information when buying tesla for first time Didn't know how to set my home setting. Home Home Home Home Home

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Kevin is great customer care, very good and detail explained. Firstly, we think compare with Toyota, but due to his passion made us stay Mini. amazing job!

Had routine service done on my truck. The staff does a great job of keeping you informed of their progress. Staff is very friendly and the service doesn?t take long.

I was looking for a car in September. I drove an Atlas as a used car dealership. So we decided to just check them out. Ethan McDonald who took us on was fantastic. I decided to wait to buy til later on. December came around and it was time to buy. I started shopping for the best deal in the area and became extremely frustrated with dealers and dealerships. I decided specifically to go to Principle Grapevine and work with Ethan again. I fell in love and bought a car that I didn't even consider until I saw it! It was an easy and great experience and I'm so happy with my new car!

I found the vehicle I wanted online, sent a text after hours on a Sunday and received a reply immediately the next morning. I made an appointment for the following day at 10am. I fell in love with the vehicle It was a no hassle experience, salesman did all the paperwork and all I did was go in and signed the papers and drove off with my vehicle.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

I recently purchased a 2020 Mercedes G550 from Top Line Auto, and I couldn’t be happier! The car is absolutely phenomenal—every detail exceeds my expectations. The service I received was exceptional, going above and beyond to ensure a seamless experience. If you’re in the market for a vehicle, I highly recommend Top Line Auto. They truly deliver excellence in both cars and customer care!

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

This dealership worked with me through the whole process and worked hard to make the deal happen. This dealership is a pleasure to deal with and super friendly to address all questions and concerns. Did not feel bullied in making a purchase like I have felt at our dealerships. I know now where I will do my car shopping in the future, even if I move out of the area!!!

Closed deal on a Tuesday. They got me financed on an Escalade ESV-V. Shipped to me from Texas on Friday at 6pm, had the car in my driveway in Riverside, California at 8pm the next day. Robert Perry was the best.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Several sales personal where informative and knowledgeable in customer service. I didn’t purchase a vehicle but will give Vanguard the first choice at sales.

We’ve seen the commercials about the Sewell experience and ours wasn’t much different, as advertised! I worked with Avery and he was communicative, transparent, and efficient. I went in and out in less than an hour. Don’t think it’ll be our last time here.

Truck battery weak, got new battery, truck stopped afterwards, towed back to shop. Further checked, alternator tapped out, new alternator replaced and installed and repaired.

Dealership was professional, courteous and committed to providing a great experience. The sales person provided insights on the car history and features of that model. Buying process was no pressure and straight forward. Would purchase from them again. Car online was exactly what we had seen on internet and priced correctly.

DeMeon Washington & Steve Williams were both friendly & professional. Process was easy & efficient, was prequalified online, in person interaction was great. Overall process was excellent we’re very pleased with this process, customer service and vehicle options. Highly recommend!

My experience at this dealership was great! Garret was my salesperson and he was very experienced and did a great job helping with my car purchase. He gave me the keys and I knew it was the one. I test drove the car and it drove perfectly. The tires looked pretty new and the inside had no damage. The cars on their lot are very clean and maintained. Sam was who I worked with on the financing and he was very thorough in explaining all the options that I had. All the people there that I met were very nice and friendly. I would definitely recommend this car dealership.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

we bought a 2021 GMC Denali online salesperson Robert Perry was extremely helpful and a pleasure working with would recommend this dealership

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!