Used Cadillac Escalade ESV for sale near Hoboken, NJ

Just had the best dealership experience anyone can possibly have, usually you need to go back and forth and back and forth, try and wheel and deal, you receive misinformation on the car or something shady. In a nutshell the car was as described, and the dealership took care of some other loose ends to make the deal push through rather quickly and painlessly. Lucinda was the salesperson I dealt with that made this experience the best one I've had. Pepe Cadillac will definitely be an option when we look for our next automobile.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Amazing experience with Jared, picked up a clean Genesis for a good price. This is family now!!

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Hands down the best experience buying a car! Adolfo made everything so simple and stress free, and the rest of the team was just as amazing. Great vibes, great cars, and people you can actually trust. Highly recommend!

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Great customer service Fabian was great and explained everything and answered all my questions gave me quotes on some services that I will need so I can be prepared for what I need

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I worked with Kevin and he was great from start to finish. No high pressure sales tactics, very professional and cordial and easy to do business with. Recommend to anyone looking for a Kia to ask for Kevin.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

This visit was to purchase our 5th new vehicle.It?s always a pleasure to shop here. The sales person is always very knowledgeable about the vehicle.

Do not hesitate to work with them. Best dealer experience I?ve had. Good people. Great experience. Smooth transaction and fair throughout. Real car people too. Thank you.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

It has been a pleasure working alongside Carlos at stream auto. He and his team made it an easy smooth transition for me to leave there with a great car and a smile on my face thanks again team five stars to Carlos

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

I have purchased two vehicles from Beverly Hills Auto Group and have been treated with World Class service on each occasion. From the quality of the vehicles to the efficiency and friendliness of the staff you will not have a better buying experience anywhere. I highly recommend this business to anyone looking to purchase quality used car.

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

Very friendly family owned auto dealership. Dave were very accommodating with our situation and gave us a fantastic car at a great price.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Fantastic deals and a great dealer experience overall. Bought a car about a week ago and it has been absolutely flawless. Thank you, Jon and Robert, for the quick and easy deal.

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

Wonderful place to deal with but circumstances I couldn’t buy but will be back

I had an excellent experience at Fast Track Motors. From the moment I walked in, the staff was friendly, knowledgeable, and genuinely helpful. They took the time to understand what I was looking for and helped me find a vehicle that fit my needs and budget perfectly. The buying process was smooth, transparent, and pressure-free. I appreciated how clearly everything was explained, and there were no hidden fees or surprises. The vehicle I purchased was in great condition, clean, and exactly as advertised. What really stood out was their customer service—responsive, professional, and honest. Even after the sale, they followed up to ensure I was happy with my purchase and answered any questions I had. I highly recommend Fast Track Motors to anyone looking for a quality vehicle and a dealership that truly cares about its customers. I’ll definitely be returning for future purchases!

Jonathan was great thank you for helping me purchase my Cadillac jeep wrangler you were great

The staff and service are consistently reliable and efficient. Rena is so helpful - great energy.