Used Cadillac Escalade ESV for sale near Justin, TX

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Excellent service from direct dealership, professional, understanding of customer needs, accommodating to co-applicant who was not in same city to help locate financing (which was straight forward/no hassle), along with extra support (as needed) to oversee signing of all paperwork.

Traded my Sequoia had the best experience with Cristian will do business again in the future

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Several sales personal where informative and knowledgeable in customer service. I didn’t purchase a vehicle but will give Vanguard the first choice at sales.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

This dealership worked with me through the whole process and worked hard to make the deal happen. This dealership is a pleasure to deal with and super friendly to address all questions and concerns. Did not feel bullied in making a purchase like I have felt at our dealerships. I know now where I will do my car shopping in the future, even if I move out of the area!!!

Dealership was professional, courteous and committed to providing a great experience. The sales person provided insights on the car history and features of that model. Buying process was no pressure and straight forward. Would purchase from them again. Car online was exactly what we had seen on internet and priced correctly.

This dealership sells vehicles with salvage titles, I have no interest in buying a salvage title vehicle

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

They are friendly and gave us instruction how to take good care of our car. It fits within our budget. I consider purchasing an extended warranty

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Nice sales people. Easy to work with, but would not move on the price of the car.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Best experience I’ve had and I’ve had several in my life. I also had several prior to buying this vehicle. Kariel Nieves was my sales guru. Totally awesome gentleman and knows his stuff. Great attitude and huge knowledge of all things Lexus. Good communicator and worked with me to get my scheduled test drive and had everything ready. A++++++++ I’m sure they have many excellent associates but I’ll only work with Kariel from now on. Top noche.

It is so luxury get it now pelase i think its fire to buy this cae e e e e e e e e e e

Had routine service done on my truck. The staff does a great job of keeping you informed of their progress. Staff is very friendly and the service doesn?t take long.