Used Cadillac Escalade ESV for sale near Lansdowne, VA

Jeremy was great to work with and the buying process was an overall great experience.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

We made an appointment with Donnell Dawkins and he couldn’t have been more friendly and helpful. He went out of his way to get the car ready for us to drive and then have the paperwork ready for us to do when we needed to. My rating of 5 is for Donnell and how smoothly the whole process was. I give it a 4 star rating only because nothing was mentioned about damage on the rear bumper which I didn’t notice until today which is the second day I had it. I didn’t open the trunk until today and noticed the damage. It looks like spider web cracking on two different areas. I can’t even imagine what could have caused that damage. I’ve seen damage in windshields that look like it but on the bumper, I can’t imagine how it happened.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

My wife and I have dealt with Jim Coleman Cadillac since 2016, and again in 2019. The General Sales Manager, Mr. Roy Mossissey is outstanding. He handled our buying experiences with professionalism and care. Additionally, Stu in the finance office is a true professional.

Negotiated in advance. Spent only two hours at the dealership. Very polite, respectful, and considerate team members. Best car buying experience ever- usually I am quite upset afterwards but not today!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Jacob Davis was awesome! He helped us narrow down to the vehicle that most met our needs. The finance agent, JC Welch, was also very helpful, friendly, and informative. Overall, they made what is usually a negative experience into a very positive one!

Great place to do business. Willing to work with you, selection, financing, service. Loved doing business here. Employees are friendly and easy going. Thank you.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Great customer service, had a small issue with My Window tint failing MD inspection, and they took care of the removal. Happy with my Mercedes

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Bruce was very helpful in getting the process started on trading in my F350 for a new one. Unfortunately, we couldn’t come to terms because of mechanical issues. I eventually dropped my truck off with the service center for an estimate. Gary seemed very knowledgeable and thorough in explaining the issues with my truck. After our initial meet, communication was quick and easy via text. Dealership has multiple models of in-stock vehicles on the lot and the service dept. seems very knowledgeable

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Gail Gwynn -Harris is AWESOME Gail knows her job very well, I asked her all types of questions about the XT6 and she answered them with no problem and she is so courteous and kind and just a all around nice person to deal with. I did purchase the XT6 and will definitely come back to purchase another vehicle and tell all of my friends and family.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Worked a deal out with Freddy Porto. Dominique set up appointment and Anwar took care of financing. Good crew, negotiation was fast enough. Buyers should do their homework, know their number, and be willing to take a deal or move on. I can't speak to service department and I am from PA, but sales experience was pretty good. Better than what reviews are saying. Thank you and your team for helping me get my Ford Escape!

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

Went for an Oil change and my advisor Kaitlyn Sulser was very helpful with all my car needs. Definitely recommend going to Audi chantilly and talk to Kaitlyn, she will help with everything you need.

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching

Very nice gentleman on their staff who helped us secure a reliable vehicle. Dealt with Wally directly.

My Escalade is perfect! It was immaculate and very well taken care of by previous owner. It has every requirement I had plus some No issues yet!!

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

The team at country Chevrolet is always excellent. Everybody being greeted the service people do great. The cashier is great. Everybody is great. It?s a marvelous place.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

I am very happy with the team of people at Mercedes’ Benz Chantilly. Sodik Lawal sales and David Han finance were the absolute best! They worked really hard to get me my dream car not only that but I got to leave with my car on a Sunday (same day). I work a ton so it was hard to figure out when exactly to go to these different dealerships to find the car I wanted and on a Sunday it’s very limited on where you can go. I went to a couple different dealerships but none like this . Sodik Lawal my sales person told me all they had in stock for the model I wanted with the different price points . He explained each feature in the fullest extent. Not only just a test drive and that paper at the car window but he sat with me and really explained the car as I have not been car shopping in seven years so even the push to start is something to get used to. All the features were amazing to say the least future that excites and I thank him for going above and beyond to help me work with the technology. David Han the finance manager is the absolute best he really fought for me making calls to make sure I got the best rate. I am 23 with not that much credit history just good but not excellent credit and other dealerships ( I went to 5 total) were almost doubling my interest when financing with them despite the down payment I was putting down. It wasn’t the best deal nor did I get all the features I get with Mercedes’ . I was not sold on the car but here you can find your perfect match I’m telling you these cars are like driving a cloud ! Mr. Han really explained my options and the next day got me a better deal. They really worked with me to get me a good car that I am absolutely in love with at a really good price brand new. They make the process easy and explain everything itemized which was not the same experience I’ve had at other dealerships . You see what you get , where the extra fees are for, what features you get, and the coverage is amazing. This team was a absolute pleasure to work with . I cannot thank them enough !

Beautiful car. In great conditions and overall luxurious. Definitely what I was looking for minimal mileage and a fair price. Great for its made year.

I had a great experience with Rick Quillin, Internet Sales and with Country Chevrolet. Rick returned every phone call, stay ahead in the deal, answered every question and was great to work with. The car was exactly as pictured with all the options as listed. Rick set me up with an on time transporter and it was $200 less than quoted . I have bought 6 cars using internet sales (3 from CarMax and 3 from other dealers and Rick Quillin was the best and most professional by far. I would recommend Rick and Country Chevrolet over all of them . Rick is a professional and knows how to treat people, putting me in a great vehicle at a great price .

First class experience from start to finish Between Antoine Rus Arch and Sam was ensured to have the best experience. Despite some initial hangups, we were able to work together for a Deal that worked for everyone. This is the third vehicle that I have purchased from country Chevrolet and we’ll see what the high degree of probability and honesty. It will not be my last if you’re looking for a local company Serving the community I strongly encourage you to give them an opportunity.

I bought a new car. Everyone was helpful. It was a good experience. I recommend this dealer. I love my new car. Thank you very much.