Used Cadillac Escalade ESV for sale near Natick, MA

Robert was great through the car buying process. I bought an x5 and did an inspection . Robert made sure everyone from the inspection was fixed. So great to experience! Thanks

Great car that is one of the only on the market that has a third row while having plenty of trunk space. It also performs and drives like a champ, one of the reasons why I'm getting the 2017 version of this.

Nabil was awesome. He helped me with every step of the process and made it as smooth as possible - he even stayed late to make picking up my new car more convenient for me. Would definitely recommend working with him.

I always get great service at this dealership that’s why I keep coming back.

I’ve been looking for a Cadillac Escalade for over four months and with absolutely nothing local to my area of Upstate NY I felt the need to explore internet searches. From the moment I first saw this vehicle on Cars.Com I was impressed with the ad presented by Foley Motorsports. The video content, detailed description, financials and pertinent data was all at my fingertips for review. My first e-mail correspondence with salesman Greg Ostrander was impressive. With attention to details he was able to guide me through most elements about the vehicle with no second guessing or (let me check on that) type of response. He clearly is understanding of clients needs and looks to provide whatever is necessary to make someone comfortable with the purchasing process. Ultimately I purchased the vehicle this week and was able to get it home to my residence today. Just looking at it in the driveway gives me a sense of accomplishment that this search process is over and I’ve scored on a great deal. It’s hard for me to explain how this car buying process was the most pleasurable time ever. I just wish this dealership was in my home town.

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

I would like to especially recognize my Sales Rep, Jeffrey Jones. He was not sales aggressive, very down to Earth, and made me feel lease nervous. He was honest. Additional he worked with Peter and Sosa, who were also great, to get me into a new car. I left a 5 star rating on Google.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

The whole experience was very positive. All the people were friendly and professional. Have had the car now over a week. It’s everything that I hoped it would be.

My experience was awesome in dealing with all of the people at Cadillac of Norwood, form my sales person to the finance person, all top notch service. I would highly recommend this dealership if you are interested in a Cadillac. My salesman John was knowledgeable about the products that he was representing.

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

Seamless purchase excellent staff very respectful great experience would definitely buy a vehicle here again

Luxury Lambo service. Truck pick up snd delivery from my Maine home. Complete, thorough, and competent service. Texting with updates appreciated, and staff very courteous.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

I had a great experience with Long Cadillac. Their services were very excellent. I definitely recommend them for car purchases.

Excellent salesman Scott. Dealership impeccable. Everyone professional and courteous. Explained every detail of buying process. Finance staff Kendra extremely professional and explained every process of leading my vehicle

Beautiful showroom gorgeous used cars. I was taken aback by how awesome the service is.

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

The dealer was professional and polite during our interaction. The car was clean and he answered all my questions about it.

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I purchased my car here and only bring it here for service. Its become a second family. You can really tell they care about their employees as everyone you encounter is very pleasant. I will always recommend this dealer to anyone who asks

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

Buying a used car is almost never completely smooth, and I definitely ran into a few more issues than most people do. But the way Car Lot Express handled everything quickly, kindly, and with genuine professionalism really impressed me. Every problem was taken care of with priority and without any hassle. It truly shows the quality of their service and how they value their customers. Thank yo Alex

Have not owned vehicle long enough to give a good opinion. I do like everything about the styling of the vehicle, interior is comfortable, and has a nice ride for a SUV.

Alex was outstanding from start to finish. He was patient, knowledgeable, and genuinely accommodating throughout the process. The entire team was professional and worked hard to help us get the exact vehicle we wanted within our required down payment, which we truly appreciated. The process did take longer than expected, mainly due to paperwork and waiting but the staff professionalism and positive attitude made it much easier to get through.

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

Medway imports has been awesome to me and my family thru the years buying cars.Barry and Scotty are so easy to deal with and Scotty’s knowledge with all makes and models is beyond anyone I have dealt with in the past. He goes thru the entire car when purchasing and makes sure ur comfortable before taking it home…. Great place to purchase a new or used car!!!

Kyle Kelle provided me with exceptional customer service. he made the car buying experience stress-free and made it seem so simple. He took care of everything. I’m so grateful and I love my purchase.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day