Used Cadillac Escalade ESV for sale near Pelham Manor, NY

The are the best helped me with everything I need to know and 10/10 service.

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Our experience was very smooth, the gentlemen at northbay Cadillac was very nice, understanding, was treated very well..Chris, John, Petar and David..John took time to show us step by step the features in our GMC Sierra Denali, they were very patient and they answered all of our questions..they were an A+.. great job guys..

The dealer offered better terms than the competitor after I made a different offer. Although the deal took a while, we drove away in the new car the same day. I was satisfied with both the level of service and the terms of the purchase.

Great experience. Very knowledgeable and worked with me to find my perfect car. Will definitely be coming back!

I recently had the pleasure of visiting Mercedes Benz of Nanuet, and I couldn't be happier with my experience, all thanks to Joe Horneman! From the moment I walked in, I was greeted with a warm smile and a genuine willingness to help. Joe's knowledge about the vehicles was impressive, and he took the time to understand what I was looking for. He wasn't pushy at all; instead, he patiently guided me through the options, answering all my questions and providing valuable insights without any pressure. I felt like he really had my best interests at heart! When it came time to test drive, Joe made sure I was comfortable and excited about the car, and he shared all the amazing features that truly make Mercedes-Benz stand out. Even after the sale, Joe followed up to ensure everything was to my satisfaction, which just shows how dedicated he is to his clients. Overall, the service at Mercedes Benz of Nanuet was top-notch, and Joe Horneman truly made the car-buying process enjoyable and stress-free. If you’re in the market for a new ride, I highly recommend seeing Joe—he’s your guy! Five stars all the way! 🌟🌟🌟🌟🌟

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Mike Barbone helped me repair my 2021 HSE RR which had a failed beatbox. Thanks to Mike, I can keep this wonderful truck on the road!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

I had a great experience at the dealership thanks to my salesman Ivan persles he was extremely nice, patient, and very helpful throughout the whole process. He answered all my questions, made everything easy to understand. I really appreciate the great service and would definitely recommend working with him if you’re looking for a vehicle.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Jonathan Nguyen from the service department was extremely cordial and carefully explained all the work that my car required. He kept me informed every step of the way.

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Mr Chen take like brothers in I get my new Toyota RAV4 from there I appreciate

Excellent dealership experience. Recently had my Cadillac EV serviced here and the team went above and beyond. Took care of the service, kept me posted every step of the way, and did the ultra convenient pick-up and delivery of the vehicle. Will definitely come back again!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I worked with Daniel Brendler. Because of his knowledge, experience, and easy going personality, I will definitely come back to him when I am ready to purchase a vehicle.

AJ salesperson was amazing, got the car i wanted, had to wait 2 days but it was worth it. Lots of love for nissan of Westbury, and thank you so much AJ

After going to into a few other Cadillac dealerships I finally went to Sarant Cadillac. I felt welcomed immediately. I sat with Jim Rap and I knew I didn't need to go anywhere else. It was a no hassle negotiation that hadn't happened anywhere else. They were able to get the vechicle in a timely fashion. Just an overall good experience. I wouldn't go anywhere else if I was to lease or buy a Cadillac.

Service Department is top shelf service took my car in on time wait time was reasonable. Friendly atmosphere great job

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I had a 11:30 appointment with Caroline . When I got there she was very professional and had the car ready that I wanted to see. We took it out for a test drive. When we got back we started to talk peice . She was very helpful with working out a price with the manager I got the deal I wanted and they delivered the car to me the nexted day

Amazing service. Vasyl is very professional and gets the job done. Very kind and professional staff