Used Cadillac Escalade ESV for sale near Roanoke, TX

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

Absolutely love this SUV. beautiful in every way. after 88k miles there are only 2 negative things i can possibly say 1) the auto-braking feature while backing up will give you whiplash if somebody walks the vehicle but its a good thing just very violent. 2) she is the biggest thing on the road that you dont need a special license for which makes my wife terrified to drive it. she has definitely become a passenger princess in it which i kinda dont mind because i get to enjoy the joy of driving it all to myself.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Thank you Robert at Clay Cooley Jeep Irving location! Your customer service was remarkable from beginning to end. You helped us find our forever Wrangler and made sure it was everything that we wanted and more. Everyone was exceptional, thank you guys for treating us like family and for that we will be sending referrals your way!

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Need a little more information when buying tesla for first time Didn't know how to set my home setting. Home Home Home Home Home

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Kevin is great customer care, very good and detail explained. Firstly, we think compare with Toyota, but due to his passion made us stay Mini. amazing job!

Had routine service done on my truck. The staff does a great job of keeping you informed of their progress. Staff is very friendly and the service doesn?t take long.

I recently purchased a 2020 Mercedes G550 from Top Line Auto, and I couldn’t be happier! The car is absolutely phenomenal—every detail exceeds my expectations. The service I received was exceptional, going above and beyond to ensure a seamless experience. If you’re in the market for a vehicle, I highly recommend Top Line Auto. They truly deliver excellence in both cars and customer care!

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

I was looking for a car in September. I drove an Atlas as a used car dealership. So we decided to just check them out. Ethan McDonald who took us on was fantastic. I decided to wait to buy til later on. December came around and it was time to buy. I started shopping for the best deal in the area and became extremely frustrated with dealers and dealerships. I decided specifically to go to Principle Grapevine and work with Ethan again. I fell in love and bought a car that I didn't even consider until I saw it! It was an easy and great experience and I'm so happy with my new car!

Traded my Sequoia had the best experience with Cristian will do business again in the future

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

I found the vehicle I wanted online, sent a text after hours on a Sunday and received a reply immediately the next morning. I made an appointment for the following day at 10am. I fell in love with the vehicle It was a no hassle experience, salesman did all the paperwork and all I did was go in and signed the papers and drove off with my vehicle.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Karma DFW was very responsive. I was interested in a 928 GTS but it turned out to have an automatic transmission. The write up had stated it was a manual transmission but the pics included showed it was an automatic transmission. Karma DFW verified it was an automatic. I was looking for a manual transmission.

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

DeMeon Washington & Steve Williams were both friendly & professional. Process was easy & efficient, was prequalified online, in person interaction was great. Overall process was excellent we’re very pleased with this process, customer service and vehicle options. Highly recommend!

The performance and all around luxury style and very roomy and convenient to relax. Stylish and comfortable elegant. A smooth ride with class and a eye catching