Used Cadillac Escalade ESV SUVs for sale near Fairview, TX

In the interest of fairness, I wanted to follow up on the negative review I left on Dec 20, 2022. The dealership, specifically Shaun A reached out to me and apologized for the miscommunication and inconvenience they put us through. And after some discussion, he agreed to lower the price of the the Edge that we were interested in by $500. It was an overall good deal and my wife and I accepted the offer and completed the sale that same day. No issues with the sales process and the paperwork was handled professionally and efficiently.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

It’s a beautiful car love the style and the handling It will be a great car for us to vacation in and drive every day

Matthew Young went above and beyond for me! Best car buying experience EVER!! He’s earned a loyal customer for life! Randy, in finance, was friendly and efficient. Thank you Matthew and Randy for a wonderful experience!!

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

The people here were amazing and got me approved for this awesome car. Frank helped me out! I highly recommend Carland Auto Group.

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

I had a great experience buying my 2025 Ford Maverick XLT truck from Kyle at Prosper Ford. He was knowledgeable, upfront, and never pushy, which made the whole process easy and stress-free. Kyle took the time to answer all my questions, walked me through my options, and made sure I drove off in the right truck for my needs. The entire team was professional and efficient from start to finish. If you’re looking for an honest, smooth truck-buying experience, I highly recommend Prosper Ford. Thank you again Ruben.

I recently purchased an Audi A6 from Epic Motors. The only complaint that I have is that I cannot give them more than 5 stars…they deserve it. Their professionalism, communication, timeliness and transparency were outstanding. From start to finish the process and interactions were not merely transactional but they were personable. Cristian, Mo, and Jose were excellent. Without hesitation I would recommend Epic Motors to others, and I would unreservedly purchase from them again.

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

A great purchasing experience thanks to a fabulous, knowledgeable, efficient, patient salesperson. Briana, thank you so much! You were awesome and the reason I will buy there again! Beautiful facility as well.

Lots of Cars available Easy to maneuver web site prices are reasonable . I did not purchase at this time but would consider I have a later time

The Escalade ESV has met or exceeded all expectations in the short time I’ve owned it. The ride is smooth, and it has all the cool “extras.” Its a 1st class ride!

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Great place to get a car great staff wonderful results best in Dallas 💯 would recommend more people to go and buy!

Great and reliable vehicle. New Engine and new Transmission were installed recently. It has a very smooth ride, a hearty V8 engine, and ample cargo space

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

Grate service in and out in no time if i ever need another car i will know where to look first

Trae was outstanding in his customer service. He listened to what we needed as well as wanted in a car and delivered. He made the buying experience one that normally is a stressful time into a relaxing one.

this suv meets all my needs power and mileage great has alot of upgrades very smooth ride very good acceleoation like that it has led for lighting

we bought a 2021 GMC Denali online salesperson Robert Perry was extremely helpful and a pleasure working with would recommend this dealership

Nice sales people. Easy to work with, but would not move on the price of the car.

I highly recommend this place. the entire process took less than 45 minutes and i drove my new car home.

The best used car deal I have ever made. First time buying with Sewell and had a great experience.

We are so thankful to Katie Fitzgerald for providing us with such an amazing experience at Sewell Lexus of Dallas. From start to finish she was outstanding, providing exceptional customer service, professionalism, and attention to detail. My wife wanted a specific exterior and interior color combination that was not being regularly produced by Lexus for this specific model (RX450h+ Luxury). She put in the extra effort to advocate on our behalf and get a special request in to Lexus, where she successfully secured this unicorn for us. We are absolutely thrilled. It's the most beautifully designed and engineered car we've ever seen, and we're thrilled with it. Katie's communication was excellent throughout the whole process. Everything was smooth and stress-free, in advance and on the day of delivery. She was so sweet that she sent a very thoughtful and awesome gift package so my wife had something to open at Christmas since the car did not arrive until January. Katie is the absolute best. She made us feel like family, as did the sales finance manager Brian Arnold, who took time to have a sincere personal conversation with us and answer any questions we had. Complete honesty and transparency at every point in the purchase process. Top shelf experience. We bought our first Lexus from Sewell Lexus of Dallas 20 years ago, and will continue to be loyal customers. It is because of their clear commitment to providing their guests with consistently great experiences with sales consultants, managers, and service advisors. This dealership is in a class by themselves.

Quincy Pouncy carefully listened to my issues and concerns which was addressed and completed on the first try. The process was articulated within an easy to follow guidence and very satisfying in the end. Thanks for making the process less stressful and truly appreciated. Retain, promote and recognize employees who service the public in a very demanding and competitive environment for custome care and employee retention. Thanks again!