Used Cadillac Escalade ESV for sale near Thornton, IL

I did the entire transaction online, which can always be a bit stressful as the dealership is 10 hours away from me. Mike was my sales rep and I cannot imagine anyone being more responsive, thorough, and upfront about every part of the transaction. Professional, polite and personable, I always felt like I was in good hands. He picked me up at the airport, drove me back to the dealership, and I was on my way within an hour. I have purchased Mercedes, Audi, and other luxury brands, but this was by far the best customer service experience I have ever had purchasing a car. By the way, the vehicle, a Lexus LC 500 convertible is incredible as well!

Exceptional. We put it together on the website and they had it built. It's an amazing work of art. Enough so that 2 people offered to buy it before it left the dealership. Gorgeous vehicle.

I really appreciate the way that Anita Ford handled my buying process. It was with such a great service. She didn?t leave any stones unturned. Even the finance department went above and beyond to make sure that I had what I needed when buying my truck. I just want to say thank you to each and everyone one who took the time out to make this happen for me.

18 Escalade ESV Platinum beautiful crystal white I read the expert reviews it said the ride could be better over most roads this vehicle is smooth as silk, ample power the new 10 speed transmission is smooth no issues Gas mileage 16.3 city and nearly 21 highway not bad. Plenty of safety features every option no issues great vehicle

This was the best experience I could’ve ever had dealing with the manager, Jason he was awesome. He also allow me to use the military discount veteran discount. He gave me when I mentioned that I was a veteran and that I had served. He was very good with me with the times that we’re going through as far as The world as stage. He was very understanding and I would send any or recommend anybody that’s looking for a car or a different type vehicle to stop by is establishment.

Purchased the SUV in 2014 with 49k miles on it. Dealer replaced front and rear shocks, at 100k I replaced the shocks again. My biggest issue with these vehicles today and not just GM SUVs is the non-reliability of those costly parts. At the dealer you may pay $3,500 or more for shocks, at the Benz dealer a air rear shock will cost you $3,800 for one. Buying a SUV used with high mileage you will be looking at replacing these type of items.

Mike Lorenzo, Kevin O Boyle D Arct Luke Stiller were the best people I?ve ever dealt with in a car dealership and I bought over 20 cars

I owned a previous Escalade and I just knew that I wanted to own another one .....very professional at Dutton In Riverside Jesse Salesman was great thank you fast and easy

Very nice and loaded with nice features. Extremely nice and great ride. Heated and Cooled seats and cup holders. Nice XM radio and nice gps and sunroof

Awesome car buying experience! My daughter's first car and they made the process quick and easy. Rami and Jacob are the best! From the show room to the car selection... they show class, care, and luxury. Would definitely buy from here again.

Excellent mechanical upgrade from earlier series. Handles like a vehicle half its size with great transmission and suspension. Great ride quality and overall handling. Reliable thus far - 40K miles on it with one issue needed warranty replacement (starter motor). Unfortunately, the vehicle's overall ownership experience is marred by their utterly terrible CUE system. it is called "Cadillac User Experience" when it should be called "Cadillac User Exasperation". The system and touchscreen are about a clumsy as you can get - seems as if they were designed by engineers who never actually used their own creation. The CUE fails on several levels - the touch screen is overly sensitive and non-responsive at the same time (yes, we did run the "calibrate" function several times..did not help). Second, the system fails the "reasonable user test"; you cannot fully use front/rear controls, traffic controls, vehicle controls without referring continuously to the manual (there is a separate one for CUE - a real joke). Basic functions work ok..once you try to do something slightly non-stardard whoa be unto you.... Third, the navigation system is frozen in the mid 2010's....the traffic calculation for trip time is plain wrong (yes, the XM traffic information source is connected)....this is supposed to be a top-of-the line Cadillac in 2020!! to hire someone from Audi/BMW or somewhere else to show you how to do it...simply inexcusable for a "best effort" vehicle from GM in 2020 model year, let alone 2023! Lastly, the front seats have more adjustments/controls than you can count, yet the seat are uncomfortable over long distances - (yes, a separate indecipherable manual!)...also with the seats, the heat/cooling ventilation is less effective the the first Escalade we owned (a 2007 model)....way to go Cadillac. A very good vehicle that should be MUCH better given its cost and supposed statement of the BEST that GM can do for its vehicle type...FYI..we did have the premium version...

Our ESV is my wife’s daily driver and grandson hauler, and it’s proven to be an incredible vehicle for family road trips as well. 46k miles, had a couple of the common issues (trans shudder, CUE failure), but Dimmitt Cadillac provides fantastic service and overall, the ESV is very reliable. Nicely equipped with tech and safety, the interior still looks new, V8 power and 21 mpg at 75mph loaded with people and luggage, and a smooth, quiet ride that just soaks up the miles.

Great experience, wonderful people to work with. Bob Walczak was very helpful and made it smooth and easy getting into my new ride, recommend!

I just perched this SUV and I like it alot it's a very nice machine I'm glad I bought it. This thing got some go to it she handles great. I made her do fish tails on take off it was a test since I'm a test driver and she passed the test.

I had a great experience with them! They made the process very easy and even gave me a better rate than my own credit union, which I've been with for over five years. I highly recommend them to anyone looking for excellent service and competitive rates. Thank you!

Super bueno y comodo está realmente bien cuidado y acá en el Dealer lo chequearon todo y pusieron algunas cosas que estaban usadas las reemplazaron por nuevas

Although we could not agree on a price, Kourtney was very helpful; very knowledgeable about the product. I enjoyed working with her.

The 2023 Cadillac escalade is absolutely beautiful, it has more features than anyone needs, (which makes it fun) Nice technology. Beautiful interior finish, beautiful exterior. The only downfall was on delivery we had a cut in some leather that GM stated was not a factory cut and they would not cover it, as well as a scratch in the window that they did cover. I find it frustrating that they so easily can deny any damage to the interior even on the day of delivery! The part is $1500.00 for a small piece of leather armrest, thank goodness Hansen motors in Brigham City were amazing and stated they would take care of it. We love the car, I just wish the Big GM would be a little bit more proud of their delivery and do a little better on the Pre-delivery and have ownership when something maybe wrong.

Al Piemonte Nissan. The best sales and service departments ever. Make sure you go there for all your needs. Thanks

This is the exact kind of vehicle we were looking for....Great Styling....Nice Ride and Low Mileage and lots of room for our Winter trips to AZ.

My experience was extremely pleasant and Jake was very helpful and he worked efficiently and got me out in a timely manner!

Excellent experience great people would by a vehicle from them and enjoy the experience talking to them

Car met all my expectations, comfortable and handles very well, beautiful design and has all the bells and whistles. I recommend this vehicle to anyone looking for luxury and handling.

Great service! I felt welcomed and at ease. The staff were very friendly and I didn’t feel pressured to buy!

AMAZING VEHICLE! I have owned Escalades since 2008. This is the VERY BEST one yet! I don't know how they can keep improving this vehicle, but somehow, they do! I have the "V" model with the supercharged V8! OH, the excitement of cranking it is like CHRISTMAS MORNING! Not to mention, the handling! The Brembro brakes are incredibly responsive, and the suspension is incredible. The way it feels when you drive it is like no other luxury car. It feels so smooth, so substantial and it holds the road with precision! As a mama of 3 children and 2 fur babies with a love of sports cars, I THANK the Cadillac engineers from the VERY BOTTOM of my heart! And, I thank my husband of 30 years for buying this for me! I do NOT deserve ANYTHING this nice!!

Brion is the best and super helpful. Very happy with my purchase ☺️ The entire staff was awesome and patient. Thank you Brion

My Wife has loved this vehicle thus far -- great family vehicle!! Would purchase it all over again and Courtesy Cadillac did a fantastic job!

The entire sales process and especially Both of the Salesman Ryan -And- AJay were Great! Highly recommend the Adam Group Car dealership to Anyone!