Used 2025 Cadillac Escalade IQ for sale near Hackensack, NJ

Max, Jesse, Tyler wer absolutely amazing with getting my new car. They are amazing. I am so pleased with my experience 5 stars

Awesome working with Scott V as our Service Advisor. Informative, thorough, knowledgeable, proactive. Keeps you Informed throughout the process. Looks to get you back in your repaired vehicle as quickly as possible

I was able to contact a salesman after hours by text and arrange for a viewing the next day. When I finally arrived on Saturday evening my selected vehicle was standing by for a viewing and a test drive. Afterwards we did the paperwork and I was helped by the salesman in making a domestic wire transfer through my banking app on my phone. No cash or checks necessary! Once the wire went through the service department changed the oil, detailed the vehicle and set the tire pressures. I was able to make arrangements for a delivery to my home saving me a trip and several days of anxiety. My salesman kept me informed at every step. The vehicle I chose was in great condition inside and out which speaks to the quality of the vehicles on the lot. I feel like I got quality service even though I didn’t purchase the most expensive vehicle on the lot, by a longshot. I also had the opportunity to purchase a great warranty for my vehicle, which I found to be surprising that it was available at all. I look forward to working with Kearns again in the future for my next big purchase.

Dealing with David Silverman is a pleasure. He knows what he is doing which makes it easier for us.

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

My experience with James Quinn was A+. He was courteous, professional and made the process relaxing. Upon entering Stanford, everyone I encountered was inviting and polite. I am definitely going back there for my next car.

Jayden was phenomenal. Very well spoken, knowledgeable. Also s/o to Jose for helping with the finance.

Audi has great customer service and the people are very nice and they make you right at home while you are waiting for your car.

Daniel was amazing at helping me buy my first car! This place is amazingly helpful and I will be back once I want a new car!!

I received a warm welcome and service was completed in a timely manner and all my questions were answered. Great service.

We shopped at a few different dealers throughout our search for a used truck and Casco Bay Ford was by far the best experience we had from start to finish. They were courteous, professional, knowledgeable and the dealership and vehicles were all in great shape! We will likely not go anywhere else for future purchases and I have already started recommending them to friends.

A big thank you to Danny Hyatt, a young man who did a tremendous job selling us a XT6. He was patient and kind with each and every question and facilitated the finance and service department for extras. Delivery to our house across the state was seamless and we are extremely pleased!

I was very pleased. Very straight forward. Upfront. Didn’t seem to have any issues at all. I’d purchase from again without hesitation

Have bought a 2018 Silverado and a 2025 trax 1RS. Just had service to the Silverado and it was completed in a timely manner. The cost was a little high but what isn?t costing more now days.

I had a fantastic experience buying my vehicle at Cadillac of Norwood. My sales professional Al was fantastic to deal with. Highly recommend.

Christopher was very helpful and professional. Make the experience so nice and smooth. I will refered anyone who will be looking for vehicle, of the brands that he sell.