Used Cadillac Escalade IQ for sale near Excelsior, MN

Would like to congratulate Shelly , she was an amazing sales rep. Not only she has a high knowledge about the cars but more importantly she listened to our needs, she expedited the process and gave us what we wanted ! Our Acadia Denali , Bravo, Shelly ! Shelly has a great sense of humor , she?s kind , smart , professional & an extraordinary person ! Thank you!

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

Alan our sales rep is extremely knowledgeable and had the vehicle we required for our 93 year old parents to get in and out of. We tried every make

Thanks Again Mercedes of San Antonio for the Service on my ML63 AMG!! New A/C Compressor and Control Panel.. car blows cold air again!! Thanks Tyler and the service department!!

Great experience with a very knowledgeable team! Beautiful vehicle and painless process. Two thumbs up!

Justin was very helpful in getting my truck for me and was very excited for me, He did everything I asked and went over the whole process with me and made sure that I got what I wanted

Hey got a great used truck, like new . Hans and the team went out of their way to make easy. Hans knows his stuff. Thanks guys.

Very friendly, honest dealers. Open about what we were paying for, and quite flexible in negotiations. Patiently and fully answered our questions. They went out of their way to make sure that we were completely satisfied with our purchase. Would highly recommend Premier Subaru to anyone shopping for a car.

I was able to contact a salesman after hours by text and arrange for a viewing the next day. When I finally arrived on Saturday evening my selected vehicle was standing by for a viewing and a test drive. Afterwards we did the paperwork and I was helped by the salesman in making a domestic wire transfer through my banking app on my phone. No cash or checks necessary! Once the wire went through the service department changed the oil, detailed the vehicle and set the tire pressures. I was able to make arrangements for a delivery to my home saving me a trip and several days of anxiety. My salesman kept me informed at every step. The vehicle I chose was in great condition inside and out which speaks to the quality of the vehicles on the lot. I feel like I got quality service even though I didn’t purchase the most expensive vehicle on the lot, by a longshot. I also had the opportunity to purchase a great warranty for my vehicle, which I found to be surprising that it was available at all. I look forward to working with Kearns again in the future for my next big purchase.

My experience with James Quinn was A+. He was courteous, professional and made the process relaxing. Upon entering Stanford, everyone I encountered was inviting and polite. I am definitely going back there for my next car.

⭐⭐⭐⭐⭐ Big Star Cadillac absolutely lives up to the name. From start to finish, this was one of the easiest car-buying experiences I’ve ever had—and that’s saying something. They had exactly the Cadillac I was looking for, and even though I was buying out of state, the entire process was smooth, simple, and refreshingly stress-free. Huge shoutout to George—his communication was top-tier. Quick responses, clear answers, zero runaround. Every question I had was handled promptly, and I always knew exactly what was happening next. No pressure, no confusion, just solid customer service done right. Buying a car should feel exciting, not exhausting—and Big Star Cadillac nailed it. I’m very confident I’ll be using them again and would recommend them to anyone looking for a seamless, professional, and actually enjoyable car-buying experience. Thank you!

Candace was very professional and provided great communication during my service. Thank you Candace for your attentiveness.

The dealership is very pro-active when servicing my vehicle. I appreciate their detailed & full vehicle inspection which spots & corrects minor issues before they become major problems.

Joe my service adviser is very helpful , courteous & knowledgeable. He took care of my car issues in a timely manner. The breakfast bar was delicious.

I recently purchased a vehicle from Jacqueline Barlow at Victory Chrysler Dodge Jeep Ram. She was FANTASTIC! I had been in contact with her since May, 2024, not only did she help me find the right vehicle for me she also spent the time to get to know me as an individual, which also helped her find the right vehicle for me and my needs. From now on she will be the be the only sales woman I will buy a vehicle from.

I recently had my car serviced at McGovern Chevrolet Truck Center in Plymouth. The Service Advisor Erica was a pleasure to work with. She guided me through the processes. Very helpful! Good customer service!

I enjoyed working with Mr. Watkins. He was professional and kind. He always made sure I was comfortable. Mr. Devon did the paperwork and he was no pressure. Overall I got what I needed and asked for. Makes me think I should have asked for more!! lol I am totally satisfied.

Our Salesman Ata was absolutely amazing! He was attentive, respectful, and helpful without being pushy or aggressive. We explained to him exactly what we were looking for and the budget we needed to stay within, and he "MADE" it happen for us. Best Car buying experience my wife and I have had in several years. Highly recommend Ata and Lone Star Cadillac!

A big thank you to Danny Hyatt, a young man who did a tremendous job selling us a XT6. He was patient and kind with each and every question and facilitated the finance and service department for extras. Delivery to our house across the state was seamless and we are extremely pleased!