Used Cadillac Escalade IQ for sale near Spring Grove, IL

I did everything over the phone with zero problems. No matter how many times I changed my mind my sales person Casandra answered my questions and the finance manager Iriam did everything he could to make sure I got what I wanted. The trade in experience was just as well.

I didn't buy the most expensive car on the lot, but you would never know it by the way Austin Roper gave me executive treatment! From the moment I walked in the door I was treated like the most important customer the dealership has. I was given a GREAT deal and FANTASTIC service by everybody at the dealership.

I LOVE working with this dealership! I purchased a 21 Denali and it was the best buying experience I’ve had. They have a huge selection of vehicles to choose from, the staff is friendly & down to earth, and they don’t pressure you into anything extra. The 2 people you HAVE to work with when you’re here: Brandon in finance is a genius and will work hard to get you the payment you want. The finance process is SO quick- I was in & out of the office in a half hour- I love that it’s a paperless sign out. For service- make sure you work with Jamie! He knows SO much about cars, and is genuinely the nicest person to work with. He won’t upsell you on unnecessary repairs and answers all your questions without judgement. Thank you Lincoln of Bloomington!

The Hyundai Tucson car I came to see and hoped to purchase was sold a couple hours prior to my arriving. I was a little disappointed, but Tim came to the rescue and with my children on the phone, I left with an Audi Q5. The team of Tim, Marcus, and Mark in Finance helped and got me in the Q5! I am excited with the outcome!

Very impressed. Bought a Mclaren from this group. From start to finish, professional, fast, and over the top in service. Negotiation - my way - primarily by email, through to delivery and pickup of a Ferrari trade was very smooth and very fast. Jessica in sales is top notch, couldn't have done a better job. Paperwork and payoffs handled promptly right on time. Have never worked with a better highline auto dealership, every commitment honored, quality product delivered.

Took my 2011 e350 coupe in because I lost my only key fob. They did a great job getting me a new key and programming it. Good service ! The best part was my service advisor Andre. He kept me informed throughout the entire process. Great job Andre !

Doc Allan, Igor and George did a tremendous job in ensuring I was satisfied. The customer service is through the roof at Gravity Autos Atlanta

Great experience no complaints. Jack was very helpful!! Awesome customer service and did what ever it took to make the deal!!!

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

I most recently bought a new 2025 AMG GLE 53. The entire staff were terrific through the entire process. Special shout out to Saad the salesman, Jeff the SGM, Nick GM. Looking to purchase my sports car Next. Terrific work, keep going! Naill A

Alvester was awesome....I am never disappointed...he takes great care of his clients....I am extremely happy with their service

My salesman victor was great. The process was quick. I did not have to wait hours like at other dealerships I would definitely recommend you check Mike Anderson Chevrolet out. Thanks for everything

They were able to squeeze my car in for repair but it was there 5 days. I am not sure if all the work they did was necessary. Even though i have an extended warranty they said not of the repairs were covered.

I purchased an SUV with Samuel Dixon. He was so awesome to work with and the sales transaction went smoothly. Sam and the team were straightforward. I look forward to purchasing again in the future. In the past, I've been to different dealerships, and I was tired of their deceitful tactics.

The young lady was extremely attentive and helpful. I haven't purchased yet but I'd purchase with Crest.

I was very very pleased and Happy with the service I received. Carlos Azahares was excellent and beyond professional and courteous. The other members too. I was a bit nervous about the purchase but left feeling very happy and totally satisfied with the car and the way they managed the sale and everything. I have no words to describe my great experience! Thanks Carlos Azahares

Scott did me right by getting everything that I requested and needed repaired before I left the lot with my car. All of the reviews I read was negative reviews, but they did me right. Scott was great on keeping me informed of what was going on with my car. Thank you