Used Cadillac Escalade IQ for sale near Upper Saddle River, NJ

I’ve purchase several new Cadillac vehicles over last 20+ years. To be honest, It’s been several years since my last new Cadillac purchase. So, in 2020, I decided to trade in my 2017 GMC Yukon Denali and obtain the new 5th Generation Cadillac Escalade! In early November 2021, Cadillac.com initially referred me to Carter Stenburg, Internet Specialist at Cadillac of Beverly Hills (California). After receiving an introductory e-mail from Carter, I called Carter and discussed what Escalade trim I was interested in as well as other questions about optional features. Carter was very professional; polite and patient with me. Any questions he could not answer during our calls, He would immediacy get back to me with the answers. Carter suggested that I order a 2022 Escalade using the “build feature” on the Cadillac.com website. I built the 2022 Escalade Premium Luxury with the desired trim and options and generated a PDF file which I e-mailed to Carter. Thanks Carter!! Cater then introduce me to Brian Epps, Cadillac Sales Specialist at Cadillac of Beverly Hills!! OMG! I can not say enough praises for Brian! Brian is amazing! Like Carter, Brian was very professional; very knowledgeable; very patient with even more questions that I had; made very good suggestions about some upgrade options to my vehicle build; etc. He “really knew his stuff”!! Mid November 2021, We reviewed my updated 2022 Cadillac Escalade build one last time. I agreed to the final build. Brian had his colleagues place my 2022 Escalade Premium Luxury order (again, November 2021 “timeline”). Again, Thanks Brian!!!! Well, It seems that in December 2021, My 2022 Cadillac Escalade Premium Luxury order was accepted / approved / built at the GM Factory in Arlington, Texas with only 2 minor constraints due to the worldwide chip shortage and limited auto parts shortage - Not Equipped with Steering Column Lock and Not Equipped with 4-Way Power Driver and Front Passenger Lumbar. Brian personally called me late January 2022 and informed me that my 2022 Escalade Premium Luxury (order) arrived at the dealership. I was very lucky during these challenging times in the automotive industry to received my 2022 Escalade within a few month of ordering the vehicle build. Cadillac of Beverly Hills is part of a larger company and I (could be wrong, but ...) think that perhaps the dealership's outstanding reputation and / or their sales volume had something to due with my quick build turnaround. Anyway, after Brian’s call over the weekend, I arrived at the dealership the next day – January 31st, 2022 and met with Brian. Traded in my 2017 GMC Yukon Denali (the dealership gave me a fair price for the trade in ...). While at the dealership, I was pleasantly greeted by Joseph Norkewicz, Manager (we meet prior – Great Guy!!). While going through the “paperwork process” the reception staff at the dealership was so nice to me and checked on me to see if there’s anything they can do for me (water; Starbucks's Coffee at the dealership; etc.) - Very Nice! Very Classy and Professional! However (next to Brian), me acquiring my 2022 Cadillac Escalade Premium Luxury would not be possible without the help and assistance of Frank Rastegar in Finance!!! Thanks Frank!!!! Left that day with my 2022 Cadillac Escalade Premium Luxury. I love the vehicle! I get complements everywhere I go (and of course, I tell everyone to call Brian Epps at Cadillac of Beverly Hills …). So, Bottom Line - I’m very happy with my 2022 Cadillac Escalade. Very Happy with the vehicle arriving at the dealership two months after placing the build order! I’m very humbled by how the Brian in Sales and Frank in Finance help me achieve my dream car!!! Finally, I'm looking forward to having my car serviced by Erik Curtis and the service staff at Cadillac of Beverly Hills! Much Thanks Cadillac of Beverly Hills!!!!

They went above and beyond to ensure I found exactly what I was looking for, with a focus on building a real relationship rather than just closing a sale. The entire process was seamless and professional, and I couldn’t be happier with my new car. If you’re looking for a luxury dealership that genuinely cares about their clients and offers an amazing selection, look no further than Quantum Cars

Yaz was super easy to work with. He did his best to meet me with all requests. Sadly, I didn't go with purchasing the car. Thanks, Yaz, for a great experience car shopping.

Greg Martin Was very easy to work with and went out of his way to answer all my questions. Purchased a 2023 Cadillac for my wife and had it shipped to Florida, bought the vehicle sight unseen. It was exactly as described. Beautiful vehicle. Transport company arrived a day early, very smooth transaction from start to finish. Would highly recommend this dealership to anyone in the market‼️

My son and I went to Yates this morning to possibly look into the possibility of a car. The salesmen Chris and Ramon’s were very helpful and informative on helping him out. After 4 hours and plenty of talk between us all my son drove out with a beautiful pickup that he wanted and with a great trade in. Thank you Yates for all the help and service you gave my son Chris he is so happy as well as his family, we highly recommend your dealership.

Sean was an incredible help to us. His style, manner, and approach to us throughout the process was just what we needed. Our experience working with him was our best car buying experience in our 40 plus years of such purchases.

My husband and I went in late and met Ismael Ramirez and his manager Edgar which were very professional and very easy to work with. We’ll definitely come back for another vehicle.

We tried to buy a Rav4 on Labor Day at another dealership and had a really bad experience then I went online looking for the car that I wanted and Dave Wilson had it and I decided to buy it on the Internet - what a great decision -no headaches no loss of time! Oswaldo and the whole staff made it so easy we texted and emailed during the day ( I was working that day so we’re talking during breaks before and after work )and by 6 o’clock we were at the dealership buying our new RAV4! If I ever buy another car this is the way I’m going to go it was peaceful and easy and a great experience - bottom line I got the car I wanted for the price I wanted to pay! ����

Oil change and tire rotation , no hassle and friendly service

I had a fantastic experience here. The service was quick and efficient. I was so lucky to have a nice sales assistant. He explained car functions through test drives very well, and was also transparent to key information about pros and cons for different models.

My experience was great ..Shaq was Great he made the process quick and simple ..

We found our vehicle on line and messaged about it. We were told it was sold, However, the next day we got a call from Hunter stating that it was in fact, not sold and to come as soon as we could. He had the vehicle warmed up for us and ready to take on a test drive. Cory Who is the sales manager was also wonderful to work with. Holly and their finance department is an amazing person. I would recommend anybody who needs a car to go to Heller. When you buy from them, it’s like you’re buying from family.

Jake and Jason in the service department will always greet you with smile and professionalism. They always get the job done on time and willing to answer any questions you have.

Wonderful expirience with such a professional car dealer. Highly recommend Lance Pain and the Jaguar team.

Great sales man, easy & fast service. The process was so easy and everything was well explained. Very happy with our purchase. Thank you and looking forward to future purchases

My experience with purchasing my Cadillac vehicle went very smoothly, of course with the help of an excellent saleswoman by the name of Blanca! If you are looking for salesperson that will go beyond the extreme to make sure satisfaction is met, Blanca is that provider! Thanks Blanca!!!!

Always great service... Howard and rest of staff quick you sure needs are met