Used Cadillac OPTIQ for sale near Apollo Beach, FL

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

Sales person was awsome , even offered his number and help after the purchase was done

This is the 3rd vehicle I have purchased and currently leasing a new vehicle from Sapaugh. Rich Konold is the best sales consultant. He knows the vehicles and can help you match your wants/needs to the best vehicle for you, and get you the lowest price.

Can never say enough about how glad I am that I chose to return to Thompson's for my second GMC purchase. The first time Bobby D. was so helpful that I requested him 2 years later when I returned. He does not pressure you. He finds out what you are interested in and why, how will you use it? He then gives you options that are available. He was able to answer all kinds of questions about how the vehicle operated etc. He is so likeable. I wish everyone who deals with the public was as polite, understanding, knowledgeable and on and on as he is. THANK YOU BOBBY! Oh Yeah, I like my 2 vehicles too!!

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I always have a great service experience at Audi Bellevue. I?ve been going there for years and would definitely recommend them. My Service Advisor, Dan, and the rest of the team are great to work with, their work is consistently quick and accurate, and they provide excellent customer service throughout the entire process.

Muchas gracias al vendedor Pedro Melian ya nuestra tercera compra con el y la verdad lo recomendamos 100%

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

We felt comfortable through the whole process. Rich in sales did a great job and the gentleman in finance did as well. All questions were asked. We didn't feel the usual anxiety when buying a car.

The sales experience from Vanessa, has been the best car buying experience I’ve ever encountered her personal detail and her knowledge is exceptional. Thank you for the best car buying experience ever!!!

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Excellent overall experience. Sales representative was not the most knowledgeable, but was very attentive. The facility was clean and sales did not apply pressure. Representative made several follow-up calls which were appropriate and helpful to my search.

Best service I’ve ever had. Tyler Sullivan was very helpful and made sure my Cadillac is running like new. Thank you.

They were very responsive and made the process very easy. I would recommend them Awesome

Fantastic experience from start to finish,Damon was very helpful and knowledgeable in regards to working with me and getting the most for my trade in, very happy with my purchase

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

We were choosing where to service the car after purchase. Here they explained the work in plain language, without confusing abbreviations or “it has to be done.” At another place the estimate looked like a puzzle.

Avia is perfect professional. She was very patient with us and made the process very easy. A+ service. She goes beyond. I hope to do business again.

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.