Used Cadillac OPTIQ for sale near Fish Hawk, FL

Sales person was awsome , even offered his number and help after the purchase was done

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Great service! My car is as expected! Will use this BMW dealship in the future!

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

We recently bought a 2021 Jeep Grand Cherokee. We had a problem with it when we got home. Took it back next morning.Spoke with John May the manager, he assured us he would resolve the problem gave us a loaner car. After a couple days called said the found the problem and it was corrected. So far haven’t had any more problems. Very hard to find service after the sale like that, he told us they were there for us and they were.John is a stand up guy.

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.

Fantastic experience from start to finish,Damon was very helpful and knowledgeable in regards to working with me and getting the most for my trade in, very happy with my purchase

They were very responsive and made the process very easy. I would recommend them Awesome

I encourage any one who's looking for a cheverolet.please go to buddy cheverolet on convington highway.please ask forDorell Knight. Sale associate..He will treat you right. Reggie Gaines sale manger .gonna make sure you approve and last when it time to finalize everything.please ask for.Eric Amoah finance manger.one of the nicest people you Want me.he take good care of you.And please make sure you get chance to say hello to travis.tell him Alberta sent you.you only live once. Enjoy life and the finer thing it has to offer.So Buddy's chevrolet if you do it right god gonna bless you right.10 out 10..ENJOY YOUR COOKIES STAFF. THANK YOU.

Great service and experience from Jay (salesperson). Customer service was exceptional. Special shout out to Desmond in the service department.

Best dealership to work with. Quinton McGhee was our salesman & he was amazing! The process was smooth & easy, as it always has been over the years. Thank you to John Rittenhouse for hooking us up with Quinton and for always providing the best service after the sale.

No pressure, polite and very friendly service. I am very happy with the used 2018 Rav4 I purchased. Andrew Trizuto was a pleasure to work with. I highly recommend this dealership.

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

If you are looking for a good used vehicle, see Frank. He helped with everything and we love the Gladiator. Make sure you see Frank.

Members were very receptive and helpful in my journey into buying my first Corvette. Every member was available to answer questions even when my primary contact was out of office, presenting a collaborative (not cutthroat) team sales approach. The dealership was extremely clean and presentable. Its status as a leading Corvette dealer provided ample on-site cars that give customers an opportunity to see a variety of different options in-person, which drastically helped with decision making.