Used Cadillac OPTIQ for sale near Lighthouse Point, FL

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

I had a great experience buying a car with woody buick. Easy to work with and no surprises.

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

I felt they were honest 1st of all. Can't say that about very many dealerships. They gave the best trade-in value on my 2015 Tahoe (by far). I searched Missouri and Illinois for about 8 weeks and Sapaugh was the best experience Hands-Down. My ONLY fault with my whole experience was getting my paper work finished. It was a cash deal with a trade-in. NO financing needed. But it was a holiday weekend (01/02/2026) only one guy doing the paperwork processing instead of two. NOT a giant deal.

Brought the car in for a check engine light on and a 50 000 mile service. Service writer Charles was great to deal with. He kept us up todate on the repair work that was being done, and the work was completed the day I was promised. Believe Audi highly recommend.

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Sales person was awsome , even offered his number and help after the purchase was done

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

Tanner was my salesman, he was absolutely Fabulous. He took his time & explained everything about the car to me. I will definitely recommend asking for this young man, he is professional and knows how to treat customers!

Great sales and service. My service advisor Connor is the best. Had a situation under warranty and it was handled professionally by a very knowledgeable tech names Brice. Good people.

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.

ASX 2018 with 40k miles. I changed the oil right away and didn’t touch the rest. After a month of driving it feels lively. No suspension rattles, brakes are fine.

Dealership very Clean and the salesman was super kind and caring . And took his time to get to know our needs

Listened to what I wanted in a car and found exactly what I was looking for and more! Friendly. Treat you like family.

Professional staff. Bennett and Brad Tustin are one of the reasons I purchased my corvette from this dealership. They were never pushing and were able to give me additional information about the car, which helped me to decide to buy from them. I felt as if I was buying this car from friend's.

I recently had my car serviced at McGovern Chevrolet Truck Center in Plymouth. The Service Advisor Erica was a pleasure to work with. She guided me through the processes. Very helpful! Good customer service!

Members were very receptive and helpful in my journey into buying my first Corvette. Every member was available to answer questions even when my primary contact was out of office, presenting a collaborative (not cutthroat) team sales approach. The dealership was extremely clean and presentable. Its status as a leading Corvette dealer provided ample on-site cars that give customers an opportunity to see a variety of different options in-person, which drastically helped with decision making.

Bryan Sanchez is a wonderful service representative! If we are having a problem with our cars, he gets us right in and service techs find out what it is.

I got a very quick call from them with very helpful information about the vehicles of interest to me.