Used Cadillac OPTIQ for sale near Umatilla, FL

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

Sales person was awsome , even offered his number and help after the purchase was done

My experience was great. The problem with my car was explained in terms I understood. Nick was very friendly and kind. I still need to get a new battery but right now I can't afford it.

Brought my car in for an oil change. Great service. They took at look at my tires, breaks, etc. Even git my car washed.

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Turned out this was a 6 month maintenance and not just an oil change. Audi set me up with an Enterprise rental which allowed me to complete all my driving tasks and return the next morning after a meeting.

I have worked with Sharon Munoz twice in the past 4 months and I highly recommend her! She is friendly, professional and very knowledgeable. Both transactions were prompt and efficient. Come and see her at Bournes Auto Center!

Best salesman at Buming Chevrolet made my car purchasing experience excellent it was fast and honest

Easiest vehicle purchase I’ve ever been a part of. Great staff very friendly great experience!

had an amazing experience at McGrath of Elmhurst ! Eugene was absolutely wonderful to work with — knowledgeable, professional, and genuinely helpful throughout the entire process. He made everything smooth and stress-free, answering all my questions and making sure I got exactly what I wanted. I highly recommend asking for Eugene if you’re looking for a great car-buying experience!

I had a very amazing experience and I love my new Cadillac XT5 Luxury SUV!!!!

Larry Pinard was excellent. He made our experience smooth and quite the funny guy which was awesome to have a good conversation when waiting for the paperwork process. We love our new ride! Thanks again!

I encourage any one who's looking for a cheverolet.please go to buddy cheverolet on convington highway.please ask forDorell Knight. Sale associate..He will treat you right. Reggie Gaines sale manger .gonna make sure you approve and last when it time to finalize everything.please ask for.Eric Amoah finance manger.one of the nicest people you Want me.he take good care of you.And please make sure you get chance to say hello to travis.tell him Alberta sent you.you only live once. Enjoy life and the finer thing it has to offer.So Buddy's chevrolet if you do it right god gonna bless you right.10 out 10..ENJOY YOUR COOKIES STAFF. THANK YOU.

They were very responsive and made the process very easy. I would recommend them Awesome

My experience at this dealership wasn’t too bad, if you have patience for the people there An the staff you should be good. I got there at 1:30pm an since I didn’t schedule I had to wait but it was only for like 15mins or so till I saw a sale rep. 1:50pm they called me to talk to a sales rep, got my 13 Honda Civic appraised, waited 25mins for them to approved it, then went to the lot picked out my car I wanted. 20mins went back we talked numbers An gave them my down payment An was out in like 45mins after signing an them washing n vacuuming your car, you have the keys An you out the door!! I definitely recommend Marlo if you ever go to this car max. It goes by pretty quick in my opinion, don’t let this other reviews discourage you.

Best service I’ve ever had. Tyler Sullivan was very helpful and made sure my Cadillac is running like new. Thank you.

I checked some cars on the website, but in person there were even more. Glad I came in. A few had just arrived and weren’t online yet.

Great service and sales support after purchase. Left us know approximate time replacing antennae would take and kept us up to date with progress. Our sales person left us use his personal vehicle to run around town with. Could not have expected better...