Used Cadillac OPTIQ for sale near Vails Gate, NY

Muchas gracias a mi vendedor José Rodríguez en bomnin Chevrolet West Kendall por toda su paciencia

Sales person was awsome , even offered his number and help after the purchase was done

I felt they were honest 1st of all. Can't say that about very many dealerships. They gave the best trade-in value on my 2015 Tahoe (by far). I searched Missouri and Illinois for about 8 weeks and Sapaugh was the best experience Hands-Down. My ONLY fault with my whole experience was getting my paper work finished. It was a cash deal with a trade-in. NO financing needed. But it was a holiday weekend (01/02/2026) only one guy doing the paperwork processing instead of two. NOT a giant deal.

Demon', Jimmy, and Bubba were fantastic in assisting my client with his new Hummer 3X! Demon' helped with securing the vehicle and the delivery process and made sure everything went smooth. Jimmy and Bubba understood the importance of our client's time and made sure there were no hiccups throughout the delivery. Thank you to everyone involved!

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

Ross in Service is one of the best in the business! I have been to a ton of dealerships over the years and his attention to detail and professionalism stands out by far. He also gives that gold star service to everyone that comes in. Service was super professional and speedy! Ross was more than helpful!! I had a great experience and will be back soon!!

The sales experience from Vanessa, has been the best car buying experience I’ve ever encountered her personal detail and her knowledge is exceptional. Thank you for the best car buying experience ever!!!

We felt comfortable through the whole process. Rich in sales did a great job and the gentleman in finance did as well. All questions were asked. We didn't feel the usual anxiety when buying a car.

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

My car was giving warning messages so I called the Cadillac dealership to make an appointment. I caught on that it was the wrong dealership because of the HORRENDOUS, DISCOURTEOUS customer service I received! The woman that answered the phone had no empathy for my situation. I informed her that I was getting “steering assist reduced” messages, my thermostat was not working and my AC was not working - unfortunate for me because we were in the middle of a heatwave!! She told me there were no appointments for two to three weeks and even if I brought the car in then - there was no guarantee as to when it would be attended to. Also, no rentals for another month! She then put me on hold. I was on hold for so long that my call started bouncing all around throughout the dealership. I grew impatient and frustrated, so I hung up and called back. She answered and literally told me she forgot about me! The whole time I was holding I thought she was trying to get me in sooner!! SMH That’s when I realized that something was wrong because I have NEVER EVER encountered such rudeness and disregard at the Freeport location. I asked if it was the Freeport dealership and she said “no - this is the FARMINGDALE location”. I replied “that explains it” and I hung up! When I called my correct dealership - Paul Conte Freeport - the greeting alone by Christine gave me warmth. Initially, I just asked if there were any available appointments that day. Christine informed me that they were swamped. When I told her what was happening with the car, she POLITELY asked me to hold and when she returned shortly after, she told me to bring the car in right away!! At the dealership I spoke with RYAN. He is AMAZING - he is so professional and has such a pleasant personality (like all the others in that office). After checking the car he informed me that I would have to leave it for at least two days because they were so busy. With concern, he asked me if that would be too much of an inconvenience - I replied that it would not be. He explained everything to me thoroughly and arranged for an Uber to pick me up. I felt well taken care of - two days sounded way better than three weeks at Sarant Cadillac. Much to my surprise - after being home for a couple of hours - Ryan called me and told me THE CAR WAS READY!!!! I was shocked and soo thankful. It really made me feel like a valued customer!! I’m not writing this survey because I was taken care of in such a short time frame - I’m writing it because of the OUTSTANDING CUSTOMER SERVICE, PROFESSIONALISM, TRUE SINCERE CONCERN FOR MY WELL BEING IN MY VEHICLE, THOROUGHNESS, COURTEOUSNESS, THOUGHTFULNESS, (I really could go on and on LOL) that I received. Now that I’ve experienced elsewhere, I know without a doubt that PAUL CONTE FREEPORT/SERVICE DEPARTMENT is truly OUTSTANDING - NO WHERE ELSE CAN COMPARE!!! I will Forever be in Awe of Paul Conte Cadillac in FREEPORT!💖 Extremely Grateful XT5 Owner, PATRICIA JENKINS

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

We purchased a 2023 XT6 and had the best experience during this process. I would recommend Lockhart and Chad our salesman to anyone looking to purchase a new or used vehicle. Chad was the best salesman we have ever dealt with. Tom did a great job explaining all the bells and whistles on the new car. We have all of our vehicles serviced at Lockhart also. They are an all around great dealership. Thank you to the team at Lockhart.

Fantastic experience from start to finish,Damon was very helpful and knowledgeable in regards to working with me and getting the most for my trade in, very happy with my purchase

Best dealership to work with. Quinton McGhee was our salesman & he was amazing! The process was smooth & easy, as it always has been over the years. Thank you to John Rittenhouse for hooking us up with Quinton and for always providing the best service after the sale.

Tanner was my salesman, he was absolutely Fabulous. He took his time & explained everything about the car to me. I will definitely recommend asking for this young man, he is professional and knows how to treat customers!

This is just simply one of the best dealerships I have ever encountered. The Sales Associates Adler and Curtis, even the GSM Bryce were just amazing! It is the kind of customer service that others should replicate. First class.

Great sales and service. My service advisor Connor is the best. Had a situation under warranty and it was handled professionally by a very knowledgeable tech names Brice. Good people.

Dealership very Clean and the salesman was super kind and caring . And took his time to get to know our needs

I recently had my car serviced at McGovern Chevrolet Truck Center in Plymouth. The Service Advisor Erica was a pleasure to work with. She guided me through the processes. Very helpful! Good customer service!

This was my serving time purchasing from Auto Boutique and I was just as pleased as the first time. The car was in great condition, well maintained and cared for and priced reasonably. The quality is amazing. The dealership is friendly, knowledgeable and easy to complete my transaction.