Used 2016 Cadillac SRX for sale near Wausau, WI

Labid Jajou was easy to work with. Responsive, friendly and honest. I would work with him and this dealership again.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

I had a great experience, highly recommend dealer ship, Keith was fantastic! And all the process was very easy

Purchased this car because of our experience with out 2012 SRX. As much as we like the 2012 the 2016 exceeds it in every criteria. Especially appreciate the the advances with the safety equipment. Love the cross traffic warning in the backup camera. Blind spot warning in the outside rearview mirrors are especially helpful. Learned driving thru Atlanta in heavy traffic just after a rainstorm that I never want t be without rainsense windshield wipers. Very convenient and a huge safety factor.

Was purchasing my X3 after a 3-yr lease. Also servicing and a ding repair. Very friendly and accommodating staff. Took a little longer than I expected, but everything was done well. Would recommend to anyone in the area looking for a BMW.

5-year-old car seems like it just came from Detroit. Great quality, style and comfort. Six cylinder engine is like a rocket...handles like a BMW but half the price. Highly recommend this car.

Just finished buying my 3rd car from Miguel. Never seems to amaze me. He is the best. I will recommend to everyone.

Maybe the best car I ever owned.I didint know that AWD cars could be so smooth.Confortable,quick,silky smooth transmission .A learning curve for all the features available.

Our 2020 Ford Escape has been a fabulous experience. Absolutely zero problems or breakdowns. Regular maintenance is all we?ve needed to do. Will definitely look at the Escape first for our next purchase.

meets my needs love the car. I would recommend this car to anyone looking. great all around value. glad I made this buy. would do it again

I wrote a review a couple of days ago, but have since worked with Cadillac to resolve this issue and while it will not let me edit the last review I can post a new one. Working with service centers can sometimes be very challenging, especially as a woman that does not know very much about cars. It's essential to me that I am able to go to a place that I know I can trust. In February of 2022 I took my car to this dealership to get a new key fob after losing one and have my transmission inspected. My car was under an extended warranty and they were able to replace the transmission control solenoid and get both of my new key fobs under warranty and at the end of the day it only cost me $46! Along the way Tim Radice, my service consultant was absolutely phenomenal. He kept me updated and made countless calls to my different warranty companies to ensure I was spending as little out of pocket as possible. Within a week I had my car back. Sadly shortly after my transmission started acting up again and the problem was much worse. I took it back to the dealership and found out that the transmission cover had warped and it was going to be a $1,500 fix because my warranty had just expired. Tim did everything he could (he's awesome like that) and put me into contact with the service manager, Paul. From the moment I got on the phone with Paul I could tell he was handling this with the upmost professionalism. He was kind and patient and he let me spend 10 minutes walking him through the initial repair to my cars current state. Paul quickly jumped into action and got on the phone with GM to figure out why this was happening. He called me back after speaking with GM Engineering and let me know that there was some critical information GM had not relayed to them. Apparently any time you replace the solenoid you need to replace the cover as well, because it disrupts the seal and often causes transmission fluid leakage. Paul said they would 100% cover the cost of labor and asked if I would cover the $149 part, saving me over $1,000. So if course I said yes! They had no LEGAL responsibility to offer me this, especially given that they had no way to know this information at the time of the initial repair. It is; however, the right thing to do given that the issue stemmed from the initial repair. I am so thankful that Paul, Tim and the other Cadillac team members did their best to take care of me in this situation. Car troubles are never fun and are almost always quite costly. It's worth it to go to a place you can trust - and this is it.

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

The sales associate Shayla was friendly, knowledgeable and professional. The test drive of the vehicle was informative

I purchased a car from Verna, and she was super helpful throughout the entire car buying experience. If you need a car come see Verna!

Reuben Floyd was incredibly helpful in guiding us toward our 2024 Rav4. He was patient with some of our indecision but once we got to writing it up, he was very efficient and thorough. He was also a very pleasant person that we got to know. He was focused and really cares about people. He's a very valuable employee and we are grateful that he took such good care of us!

They contacted me immediately for an appointment for a test drive. Very polite and professional. I had to cancel due to a snowstorm but rescheduled easily and politely. Two days later I received a call that the car sold. So my experience was strictly with phone calls but Was a very positive impression.

As usual, Ron Clark and his service crew provide the BEST service. It's always a pleasure to catch up with Ron who is always like talking to a good friend. The service performed is always spot on and done in a timely manner.

Marcus coving is a great salesman and will help you and stay in touch with you about everything and makes your buying experience great!

We found a car we liked online and went and looked. We were able to take the car for a test drive, the price matched what we had in mind, so we bought it. We had pre-approved financing through USAA, so that made it even easier. We'll be back.

Got right back ahold of me. Answered all my questions. I couldn't afford payments so didn't buy. But dealer is good.

Prompt and courteous. They responded to my questions and were very friendly to me overall.

A very pleasant and encouraging engagement. The experience could not have been smoother. I’ll tell everyone about them.

Deal not completed but salesman Pate Faulkner has been very responsive to most questions. Hope to conclude deal with him