Trey was a wonderful salesman for us. He worked hard to ensure that our needs were met. He was not pushy, but had a good knowledge of the inventory. He was honest and willing to answer any questions about the vehicles for sale. With salesman like Trey, we will be back
I just bought a 2016 Mazda6 Touring from Jeremy and I could not be happier with my new car or the service I received. Jeremy is not pushy, he answered all of my questions, and was available when I needed him. Kyle and Cassidy were also incredibly quick with the financing and paperwork side of things. Would highly recommend anyone looking for a new vehicle to visit Mazda of Jackson!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
All of the staff members were so wonderful. They did not pressure us in any way. The patience that they showed us was far above board. We were treated like family and would encourage anyone looking for a car to choose this dealership. Our sales person, Jae, was precious and the business manager, Michael was the best. A special thanks to all!!
Our customer service while purchasing my new car at wilson hyundai was amazing all thanks to Trikisha. She went that extra mile and truly cared about us and not just as customers. She has contacted me multiple times to check in and make sure everything is still going smoothly, she even dropped my car off at my house after it had been cleaned. She is the type of person that makes purchasing a car a less stressful process.
After going to several other dealers, decided to give CarMax a try, credit has some dings, just like lots of folks these days, but they found me some financing quickly with no endless run around like other dealers. Had a serious transmission problem less than a year after purchase but the MaxCare warranty took care of it, plus provided a rental for the week they had my car, no questions or problems, only had to pay deductible of 100 on a 2200 repair. Excellent experience all the way around, I've recommended several people to them. Will definitely go back when I'm ready for my Camaro!! :-)
Purchased 2009 Toyota Tacoma Pre-Runner. Excellent experience and priced Lower than all comparable models at local dealerships. Priced lower than most private party values... Love the "no-haggle" pricing! Excellent service
great people, and I got a free T shirt! the car was a great value And the staff very friendly
sales lady was a bundle of joy
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