Used Cadillac SRX for sale near Ottawa, IL

This was by far the easiest vehicle purchasing experience ever. There is no pressure. The deal is driven by the customer. Susan was the best sales rep answering all questions and if she didn?t know she didn?t guess. She got the answer. The whole transaction was seamless.

I bought my 2016 SRX With 52,000 miles. I traded a C250 Mercedes and I have not been sorry..I love the ride and it's look and haven't had any problems...

My name is robert teufel ,I’ve been a customer of Gold Coast for many years .i own 2 caddies ,xt5 ,and a cts in my years I’ve owned at least 6 caddies. All great cars. I had to bring my cars in for SERVICE and spoke to John and jaun .very nice and professional the service was fast and very satisfying as usual.thank you guys for your kindness in all the matters ROBERT TEUFEL

This is my 2nd SRX Performance, unfortunately my first, a 2014, was totaled on a back road here in Southern Lancaster County PA. That car rolled and flipped during the crash that I WALKED AWAY FROM!! Thanks go to all the airbags in the Cadilac!! That wreck convinced my to buy the 2015 I presently own. I currently have over 204,000 miles on my car that I have driven all over the country as a traveling electrician and the dependability of this vehicle has been unmatched from any other vehicle I have owned. That being said, the only thing that has let me down is the CUE screen. Seems as if the screen internally separating was a known issue that GM/Cadillac left us hanging on. It's a very expensive repair from Cadillac but can be fixed if you have the time and mechanical ability fairly inexpensively. I'm sure I have the capability to purchase a new aftermarket screen and repair it, just don't have the time nor the desire at this point to go through all the hassle. Again, Cadillac should have already fixed this problem but unfortunately they ignored it. I'm actually looking for another low mileage SRX to have on standby for when or if my current car fails me.

Timely response to bottom line, out the door price pricing on a vehicle we were shopping. While they responded as requested, the pricing at another dealer was quite a bit better and got the sale.

My car has been great until the info screen went out and the headlight problem on low beams. I can’t drive it at night. To fix these 2 items were going to cost over $4,000!!! Headlights should be a recall but is not. Involved in court I understand.

Need to purchase a Lexus!! Call Eric Baskette. Eric is an Excellent Sales & Leasing Consultant. I scheduled an appointment with him to assist my friends, the Parks. Eric is a subject matter expert on his products. He explained the features on their new car, allowed an ample test drive, answered all of their questions, treated them like they were guests in his home. Very professional and hospitable. He delivered an Excellent Customer Experience. He gave my friends a tour of the dealership, introduced them to their new service advisor, John Dean, and made the Parks Lexus experience fun and memorable. Call Eric Baskette. Excellent Customer Service and Expertise! He went over and above. Eric cares! Thank you, Eric. Carol Wesley

Very nice SUV has a Cadillac comfort ride witch his excellent. A lot of features and gadgets. Cadillac stuff in around for years and I always have been very luxurious and the ride is just awesome.

I had a great experience buying a car with Javan. They were very attentive and patient.

A beautiful SUV to have. Everyone needs a Cadi! No issues with it and I would like to get another one anytime. Highly recommend it!

Easy to work with and very accommodating. Very professional and helpful. Shootout to Rick and Rob

Purchased this car because of our experience with out 2012 SRX. As much as we like the 2012 the 2016 exceeds it in every criteria. Especially appreciate the the advances with the safety equipment. Love the cross traffic warning in the backup camera. Blind spot warning in the outside rearview mirrors are especially helpful. Learned driving thru Atlanta in heavy traffic just after a rainstorm that I never want t be without rainsense windshield wipers. Very convenient and a huge safety factor.

Easiest car trade and buying experience ever! Received a very fair trade in value. Everything about the experience was pleasant. Would go back to this dealership if I’m in the market again!

I really enjoy driving this vehicle it is a daily driver I had to modify the exhaust because a weld broke after someone else cut the resonators off thinking it was the cats I bet they felt great at the scrap yard but any way it just rolled over to 200k a few days ago it still performs great I put drilled and slotted rotors then put new cats and AutoZone bought pipe for duels it sounds obnoxious and angry I think the srx was held back and could have produced an excellent sport vehicle as for the brakes since the new rotors I havent had any issues still OEM calipers I was behind a vehicle that was on a cars but and it stopped suddenly the only thing I could do was stand on the breaks then I let off gassed hard as I swerved around the 2012 srx was still solid and reliable and I squeezed a camel through an eye hole it gave me a real rush of adrenaline and made me realize this car is just a wee bit more than I thought

They had a Valet service which picked up and returned my car for free. Very prompt, courteous, friendly. I did give the valet a tip, tho it is not expected.

Gives you the Living spirit whenever you stares at it and wonder how it would feel driving it on a trip with your love ones.

My wife and I recently purchased a 2025 Subaru Crosstrek from Grayson Subaru. Our salesman, Jay Kadlec, was extremely knowledgeable about the Crosstrek. He helped us efficiently find the car with the features and in the color we wanted. At 71 years old, I can confidently say Jay Kadlec made the purchase of this vehicle the least stressful auto purchase I have made. He was very patient and friendly answering all of our questions and keeping us informed how the Grayson process worked. We left feeling we definitely got the car we wanted, received a fair deal on our trade in and paid a fair price. I would highly recommend anyone in the market for a new or used Subaru to contact Jay Kadlec at Grayson Subaru.

In my own opinion ohis is a beautifvl SUV but the only bad thing about this beatiful suv is that it has a rather poor acceleration

My salesman , Robert and the finance manager Mack..... they are amazing I made the right choice by going to that car lot that day.... I was able to take my car home that day I got a 5-year warranty on a used car I am a happy girl

5-year-old car seems like it just came from Detroit. Great quality, style and comfort. Six cylinder engine is like a rocket...handles like a BMW but half the price. Highly recommend this car.

Service department has always been quick. This last time I came in Randy got me in and out in less than 30mins with an oil change and tire rotation. He communicated clearly and helped with answering questions I had regarding paint, touch ups, and scratches. I recommend going for service during the week days and not on the weekends and always having an appointment.

Our SRX has been awesome. It currently has >110K miles, and it is still going strong. With regular maintenance aside, we have really only had two significant repairs performed. The touchscreen went out at about 85K. Thankfully, our extended warranty covered that replacement. A few months later, I took it in for a slight vibration while driving. This vibration became noticeable at speeds above 30MPH, and it become slightly more pronounced the faster at which you travelled. Repair tech find that a coil spring on the passenger front strut assembly had broken. Service manager, service writer, and the technician/mechanic were all surprised, and they took me into the garage to look at where the bottom portion of the coil spring was simply gone with clear break line showing. There was no indication of how or why it broke, but our current theory is impurities or maybe air bubble(s) while they were casting the spring. Motor & transmission have been solid. AWD system has been great, and it handles the winter snow & ice quite well. The 3.6L, naturally-aspirated motor performs decently. One must take that with a grain of salt, as it can easily seem slightly lethargic when compared to the slew of slightly newer cars & SUVs that are now coming out with some kind of forced-air induction (turbo(s) or supercharger). All things considered it is a solid performer. Ride quality is good. Handling is better than expected. It lacks features like Apple CarPlay, but it does support basic Bluetooth connectivity. Audio quality is better than your average vehicle, and the on-board microphones make it easy to hold phone conversations at any speed. The dual, rear seat DVD screen option is a rarity, but it is great for anyone with kids. The included Bluetooth headsets let your kid(s) listen their DVD while you listen to something else. It also comes with a "simplified" remote control which allows them to navigate menus and perform normal video functions (FF, REW, Pause, etc.). Another standout option, in my opinion, is cooled/ventilated front seats. This was our first vehicle with this option. My youngest daughter & I are both in love with this option. Overall, I think the SRX is still (12-years and counting) an attractive looking mid-size SUV with a solid drivetrain and Cadillac-level creature comforts.

A+ experience all the around!!! I honestly have never had a better experience buying a car!!! Nick was my salesperson and honestly couldn't have made the experience easier! If you are looking for an automobile then visit or call Kelley!!! It's as easy as that!!

Spacious and meticulously cared for. I feel confident in the purchase. Fingers crossed. She's a Blessing! I bought the 4 yr warranty. I never even looked under the hood or undercarriage. That's how sweet this purchase was!

Great customer service Adrian put us in a vehicle we can afford.He worked very hard on the deal and kept us in the loop the whole time.

I purchased this car slightly used in 2016 and to date have spent very little on repairs other than regularly scheduled maintence. It is now approaching 93K miles and so far have not had to change out the brakes and just now passed state inspection. A couple of years ago I was on my way to visit my wife that was in the hospital and while on my way, the car in front of me had come to a complete stop which in turn as I did as well to allow for a turning vehicle. While I was stopped, someone hit me from behind doing about 35 MPH. I received no injuries whatsoever and only damage to my car was rear bumper tore up, but other than that, received no other damage. However, he was driving a SUV as well, and it smashed in his front end, side panels and rendered it inoperable. Definitly feel safe when traveling in this car. And based on the very little cost of operating this car, I highly recomend this vehicle as a great purchase.

Excellent dealership. Friendly staff, management and layout. The classic 1990 original Lexus LS was an amazing sight to see - the car that started it all for Lexus.

It has plenty of room and rides smooth. The look of this vehicle is so sexy and I love it. I and surrounded by luxury.

Re: Sales Experience Karrie is out of this world. She is customer driven to no ends. I wanted to purchase a 2022 Veloster N out of state from their dealership. Karrie returned my call quickly, answered all of my questions, and then provided super helpful information that I didn't think of. She kept me up to date as things progressed, and quickly alerted me when I needed to do something. On a personal level, Karrie has a fantastic personality and was amazing throughout the process Allan in finance was thorough, responsive, and understanding. I have 0 complaints about my experience

Maybe the best car I ever owned.I didint know that AWD cars could be so smooth.Confortable,quick,silky smooth transmission .A learning curve for all the features available.

Bought my new 2025 Chevy equinox at Serpentini Chevrolet. I?ve had it almost a year. It was due for a first time oil change service was good and fast.

meets my needs love the car. I would recommend this car to anyone looking. great all around value. glad I made this buy. would do it again

Michael Schilling provided wonderful options for us to choose from as i was trading in my old lincoln for a new one, he was very professional, approachable answered all my questions in a timely manner! When it came to the financing portion of it Zory Ferris made it quick and painless lol absolutely wonderful people professional very nice!! And i walked out of they're completely satisfied with my 2021 lincoln corsair which iam very satisfied with they took extremely great care of me i love this place!! And I will go no where else!! Thank you parks lincoln you have an amazing team!!

I bought a 2012 SRX Luxury and have owned it for 3 years. When I bought it I had roughly over 80 thousand miles on it and today I have roughly 117,000 miles. The ride itself is smooth and the range when I'm taking long highway trips seems to be a little over 400 miles before needing more fuel. Some of the issues I have had to fix include replacing both front wheel bearings, replacing the mass air flow sensor that was triggering the check engine light, adding freon to the Air conditioning system, and more recently I had a check engine code triggered by the cam shaft extending to far which reset itself after performing an oil change and making sure there was adequate amount of oil which was the first trouble shooting step when hooking up the OBD reader. Having never been one to work on my own car I took it upon myself to learn how to fix these problems myself by watching Youtube videos. In the three years I've owned the car I have not yet had to take it into a mechanic and I perform my own oil changes roughly every 3 to 5 thousand miles. Its a great comfortable family car that has been reliable the issues I've had would seem to be consistent with any car that over 10 years old.

Excellent experience as always! Tyler and Benji had everything lined out again and am thrrilled with my purchase.

Very nice features. Especially the adjustable pedals, heated seats, and steering wheel. Plenty of technology: more things than I normally use. Good power and drive train, And, unlike German luxury cars I've owned, it takes regular gas (vs. premium) Big cost savings.

Had a wonderful experience purchasing a new car at BMW of Dallas through the Costco purchase program. The staff are very knowledgeable, friendly and create a low pressure environment. When the deal was done they made sure I was fully oriented to the vehicle.

Buy this car but low beam headlight are dim but the car no way I am am selling the car. It as 14,360 miles on it.

Paige W. In the AUFFENBERG Service Department does an excellent job. She’s friendly, knowledgeable, and efficient. She is a true asset to AUFFENBERG.

The car is great for me comfortable good ride handles great and very quiet great car. Glad I decided on arc very nice card. Would recommend this car.